Neumo

Preserving and sharing historical records at scale requires modern systems built for accessibility and longevity. Bexar County, Texas was able to quickly and easily expand access to thousands of historical records by modernizing how its records are preserved, managed, and shared with the public. Learn how Bexar County improved access to historical records and what other jurisdictions can learn: https://hubs.ly/Q03Z0Cny0

Rolling out a new tax or licensing system is as much a communication exercise as it is a technical one. Clear messaging, proactive outreach, and the right timing can make the difference between confusion and smooth adoption for both staff and the public. Learn how to communicate a successful tax and licensing system rollout: https://hubs.ly/Q03Z0Ck20

Modernizing public services can dramatically change how communities interact with local government. In Dauphin County, Pennsylvania, virtual platforms reduced service times from roughly 25 minutes to just 5, while moving 85% of operations online. The shift saved time for both staff and residents and made services more accessible. Watch how Dauphin County modernized public services and what other jurisdictions can learn: https://hubs.ly/Q03Z0C3k0

Business owners experience government through everyday interactions—and those moments increasingly determine where businesses choose to stay, grow, or leave. New survey findings show how everyday government interactions shape trust and the overall business owner experience: https://hubs.ly/Q0409GD00

The Constitutional Tax Collector, Serving Palm Beach County's approach to improving DMV services demonstrates what’s possible when public services are built around residents. By expanding DMV kiosks countywide--and consistently promoting them--the county saw a 633% increase in usage. Today, residents can renew registrations on their own time, receive decals immediately, and avoid long waits. Learn more: https://hubs.ly/Q04088Qj0

Cloud technology is reshaping how local governments operate, scale, and serve their communities. By improving system accessibility, strengthening security, and increasing operational resilience, cloud platforms help agencies modernize without costly, disruptive overhauls. They also give agencies the flexibility to expand services and adjust workflows as community needs change. Learn why every local government should be leveraging the cloud and what it enables: https://hubs.ly/Q03Z0BL40

Managing short-term rentals requires balancing tourism growth with regulatory compliance and community needs. Breckenridge, Colorado strengthened its STR tax collection and licensing oversight by modernizing how compliance is tracked and enforced, helping to protect local resources while supporting responsible rentals. Read how Breckenridge ensured STR tax and licensing compliance and what other local governments can learn: https://hubs.ly/Q03Z0C0y0

Alcohol and tobacco licensing often comes with complex regulations and high compliance risk for local governments. Modern licensing software can help agencies manage approvals, renewals, and enforcement more effectively, reducing errors while improving oversight and transparency. Learn why specialized licensing technology is key to supporting compliance and helping protect communities: https://hubs.ly/Q03Z0BwX0

Today, we honor the life and legacy of Dr. Martin Luther King, Jr., whose vision of justice, equality, and service continues to inspire people around the world. May his words and actions remind us of the power we each have to lead with purpose and contribute—through big and small actions—to a compassionate and inclusive world. #MLKDay

Delivering consistent, high-quality service at scale is a goal for many public agencies. The Iowa DOT improved service levels by modernizing how it manages processes, data, and customer interactions, creating a better experience for both staff and the public. Read how the Iowa DOT elevated service delivery and what other agencies can learn: https://hubs.ly/Q03Z0CxQ0