Office Ally

Uncompensated care in 2026 won’t be solved by working harder—it will be solved by working differently. Coverage churn, payer tightening, and regulatory complexity are forcing hospital RCM teams to rethink how eligibility and self-pay classification are governed. Here’s a practical look at what’s changing and how leading health systems are responding. Read the blog: https://hubs.li/Q040z-tH0

Collecting patient payments shouldn’t feel disconnected from the rest of your workflow. Patient Payments, powered by Stripe, is built directly into Service Center and Practice Mate, making it easier for staff to take payments at the time of service and mange transactions without leaving the platform they are already using. The result is a more consistent process for staff and a more convenient experience for patients. It’s a practical way to simplify payment operations without added complexity. Learn more: https://lnkd.in/gz9JZBG8 #PatientPayments #HealthcareOperations #RevenueCycleManagement #PatientFinancialExperience #MedicalPractice

Part of our blog code series, this post breaks down denial codes A3, 23 and 41 — what they mean, why they occur and how to resolve them. Learn how to reduce denials, speed reimbursement and keep claims moving smoothly through adjudication. Read more here: https://hubs.li/Q040qPDj0

Thinking about investing in healthcare software but not sure when it makes sense? Our latest Office Ally blog breaks down key signs it’s time to upgrade, how the right tools boost efficiency and what to consider before you invest. Read it now: https://hubs.li/Q03_-BcP0

Eligibility checks are one of the most frequent tasks in healthcare, yet many practices still rely on multiple payer portals and last-minute lookups. Eligibility & Benefits works within your Office Ally workflow, helping staff confirm coverage details before services are rendered. This supports cleaner claims, clearer patient conversations and more predictable reimbursement. It's a small front-end step that makes a big difference across the revenue cycle. Learn more: https://lnkd.in/gJAgiHUy #EligibilityAndBenefits #RevenueCycleManagement #HealthcareOperations #MedicalPractice #PatientExperience

Read our blog that breaks down common denial codes A3, A21, and CO-16, what they mean and how to address them before they impact cash flow. Read more: https://hubs.ly/Q03_N_Yq0

When a patient’s insurance is unknown, accounts often default to self-pay or get pushed into follow-up. That creates friction for staff and stress for patients. Insurance Discovery FC is designed to help practices search for active coverage when eligibility checks fall short or information is missing. It works within your existing eligibility verification workflow so your team can act quickly without extra systems or manual follow-up work. It’s a practical way to reduce write-offs and protect your revenue cycle. Learn more: https://lnkd.in/gt3r63rp #InsuranceDiscoveryFC #RevenueCycleManagement #HealthcareOperations #PatientAccess #MedicalPractice

A new year means new health plans, new coverage details and more uncertainty at check-in. Even when practices verify insurance up front, January plan changes and patient confusion can still lead to missed or outdated information. Pairing Eligibility & Benefits with Insurance Discovery FC helps practices confirm what’s really active and uncover insurance that may not be on file. The result is fewer surprises at check-in and a stronger start to the year. Learn more: https://lnkd.in/gWBS9vdE #EligibilityAndBenefits #InsuranceDiscoveryFC #RevenueCycleManagement #HealthcareOperations #MedicalPractice

January is coming. If you've ever worked the front desk at a medical practice, you know exactly what that means. 📋💥 I've been there—sitting in the verification seat, fielding calls from frustrated patients who don't understand why their "covered" December visit is now a full-price January bill. I've watched staff scramble to rework dozens of denied claims because insurance cards changed overnight. I've felt that sinking feeling when the phones won't stop ringing and the claim queue keeps growing. 📞💸 That's why I wrote this piece about year-end insurance verification. It's not just theory—it's the reality I lived, and the challenge thousands of billers and front desk teams face every single year. The fourth quarter patient rush + January 1st insurance reset = a perfect storm that can derail your revenue cycle for months. But it doesn't have to. In my latest blog, I break down: ✅ Why patients flood practices in Q4 (and what changes January 1st) ✅ The true cost of eligibility-related denials ✅ Proactive steps to protect your revenue AND improve patient experience If you're in healthcare billing, practice management, or operations, this one's for you. Let's start 2026 with fewer denials and less stress. Read the full article here: https://lnkd.in/gN72Zi99 #HealthcareBilling #RevenueCycleManagement #MedicalBilling #HealthcareOperations #PracticeManagement #InsuranceVerification

Eligibility tools are essential, but they’re no longer enough. The 2024 CAQH Index shows 96% of practices are using electronic verification, yet 60% still report growing claim denials (MGMA Stat Poll). Why? Because eligibility tools can only confirm known coverage. With Office Ally’s “Find Known and Unknown Billable Insurance” workflow, you can: ✔ Verify eligibility upfront or at intake to help reduce eligibility-related rejections ✔ Discover hidden insurance to capture more insurance revenue ✔ Streamline your workflow all within one system Don’t let missed coverage cost your practice. Learn how your practice can start working smarter: https://lnkd.in/gGRSaJh5. #HealthcareRevenue #MedicalBilling #ClaimManagement #EligibilityVerification #PracticeEfficiency