Opensity Solutions

The challenge is rarely a lack of direction. More often, it is the complexity of carrying that direction through daily work. Based on cross-sector research and C-suite interviews across professional services, law firms, and financial institutions, our annual intelligence report examines six trends at the breaking point between strategy and execution. See what is widening the gap — and what leading organizations are doing differently to close it. Get the full report: https://lnkd.in/gVYFeAUv

Today, inconsistency is too often accepted as the new normal. Processes live in people rather than systems. Expectations are interpreted instead of standardized. And as organizations scale, those inconsistencies scale with them. Strong SOPs help eliminate that fragility and create the foundation for consistent service excellence. Read more in our latest blog: https://hubs.ly/Q04gW0Ph0

Most organizations have the right strategy, investment, and intent to succeed. Yet execution still falls short. The issue is not ambition. It is the infrastructure that connects strategy to execution. Our annual cross-sector intelligence report examines six trends emerging at the breaking point between strategy and execution, revealing where execution breaks down and what leading organizations are doing differently to close the gap. Download the full report here: https://lnkd.in/gVYFeAUv

Day two at #CGI2026 reinforced what legal operations leaders are facing across the industry: growing complexity, accelerating AI adoption, increasing pressure for efficiency, and the challenge of modernizing workflows without losing the human element behind successful operations.   Great conversations, new connections, and valuable discussions with leaders navigating the intersection of technology, operational resilience, and transformation at scale. Excited to continue the dialogue after we leave Chicago? Visit our website: https://lnkd.in/gu8B34HY Rebecca Copeland Nicholas Greiner

We’re growing the team at Opensity Solutions.   We’re looking for a Director of Business Development with strong IT sales experience who can build trust, identify strategic opportunities, and drive measurable growth.   This role is designed for a strategic leader who knows how to turn client engagement into long-term business impact. If you’re ready to help shape the next phase of growth, apply today: https://lnkd.in/e9xTXhPs

Day 1 in Chicago at #CGI2026! Our team is looking forward to connecting with legal operations leaders and engaging in conversations around technology strategy, workflow innovation, and smarter legal operations. If you’re attending CLOC in Chicago this week, stop by Booth 188 to meet the team and connect with us throughout the event.

Reactive IT spending can feel responsible — until it becomes the operating model. For many organizations, the challenge is not overspending. It is under-planning. When technology decisions are made primarily in response to issues, budgets become harder to forecast, risk becomes harder to see, and IT becomes harder to align with business priorities. The organizations moving forward are not simply spending more. They are changing the balance between reactive fixes and planned investment. Read more on escaping the break-fix budget trap: https://lnkd.in/g-VepqxF

At Knowledge26, Jillian Howell, Developer and ServiceNow MVP, led a meaningful conversation on career growth, mentorship, and the diverse paths that bring people into the ServiceNow ecosystem.   Her session was a strong reminder that impactful careers are often built through shared experiences, support from others, and the confidence to carve your own path.   At Opensity Solutions, we’re proud to support people like Jillian who bring both expertise and perspective to the communities we serve.

At Opensity Solutions, we believe workplace experience is more than a service model. It is an operational expression of a firm’s standards, culture, and commitment to the people it serves. We are proud to partner with a prominent financial services firm to deliver integrated hospitality and workplace services across its offices. Read the full press release to learn more about this new partnership: https://lnkd.in/g9WV9iPd

Our team is ready to meet you at #CGI2026! We’re excited to be at the 2026 CLOC (Corporate Legal Operations Consortium) Global Institute next week, connecting with legal operations leaders who are shaping the future of how legal work gets done. Rebecca Copeland and Steve Badal will be onsite at Booth 188, representing Opensity Solutions and connecting with leaders about the value of a single operating system for clearer, more aligned operations. Stop by Booth 188 to connect with our team, exchange ideas, and explore what’s next for legal operations. See you in Chicago, May 11–14.