ROLLER

🧐 A smarter way to run your venue is coming soon At ROLLER, we're always building new ways to help operators grow and deliver better guest experiences. This May, we're taking a major step forward, bringing intelligence and automation deeper into how you run your venue. That's all we can say for now 👀 Keep an eye on this space. You won't want to miss what's coming.

Please join us in welcoming Harini Boppana to ROLLER as our new Head of Product! 🎉 Based in Sydney, Harini brings a strong track record across B2B SaaS and hospitality, with product leadership roles at SiteMinder, Okendo, and most recently as VP of Product at Newbook. She has led teams through scale and transformation, combining strategic clarity with a pragmatic approach to product delivery. 📈 Welcome to ROLLER, Harini. We’re excited to have you on board! 🚀 👉 Looking for your next role? Check out our vacancies here: https://lnkd.in/gYvWegxr

Listening is only half the job. Telling guests you've acted on their feedback is the other half, and it's the step most operators skip. 👂💡 A simple "Thanks for the suggestion, we listened!" sign does more than you'd think. It shows guests their voice actually leads to change, and positions your venue as one that takes feedback seriously. Make feedback wins visible, and turn one-time guests into loyal regulars. Want even more insight into what makes guests choose, return to, and recommend a venue? Download ROLLER's 2026 Pulse Report 👉 https://hubs.ly/Q04f562t0

The latest edition of our Pulse Report is here! To give you a taste of the insights we've uncovered this year, we've broken down 5 of the biggest takeaways in our latest blog. Learn: 🤖 How AI is changing the way guests discover and book 🎟️ The membership gap most venues are missing ⭐ Why reviews and responses build trust ⏱️ What guests expect from your website in 60 seconds 🏆 Why experience still beats everything Get the insights here 👉 https://ow.ly/3zx950YXVRv

Your guests are already using AI to plan and book visits.🤖 For operators, an AI assistant is a 24/7 booking desk that never takes a break. It can answer guest questions, take bookings when your team is offline, and capture inquiries that would otherwise slip through the cracks. And you can do it all without adding headcount.⚡ It Want to see how else AI is changing the way guests discover and book? Download ROLLER's 2026 Pulse Report 👉 https://hubs.ly/Q04f562t0

Come meet us at RSA Booth 221! 🛼🎉 The booth is up and the team is excited to spend the week connecting with rink owners and operators in Las Vegas. If you’re here, stop by Booth #221 at the South Point Hotel & Casino and say hi. We’d love to hear about your goals for 2026 and chat about how ROLLER can help you reach them. 💡📈 See you soon! 🎟️

One of the most common questions we get asked is: “What does switching actually involve?” 🤔 It’s a fair question! Modernizing your platform isn’t a simple technology decision, it has a big impact on operations. That’s why planning, onboarding, data migration, and team training matter just as much as the product itself. With the right structure and support, the transition can feel far more manageable than most operators expect. After all, growth shouldn’t feel disruptive. It should feel supported. 🫶

Your regulars are already coming back on their own. That's a huge opportunity to turn repeat behavior into predictable revenue. 🔁💰 Give them a reason to commit: a clear, simple membership where the savings are obvious and the sign-up is easy. They've already chosen your venue, now you can help them get more out of every visit. Want to know what else is shaping guest loyalty and bookings in 2026? Get your free copy of the 2026 Pulse Report 👉 https://hubs.ly/Q04f562t0

⚖️ When two venues look similar on paper, a loyalty program can be the tiebreaker. 🌟 What matters is that the value of the loyalty program is obvious. Whether that's free entry after ten visits, early access to new experiences, or a birthday perk, if a guest can see the benefit in five seconds, you've won the decision. 🏆 Want to know what else is shaping where guests spend their time and money in 2026? Download ROLLER's 2026 Pulse Report 👉 https://hubs.ly/Q04f562t0

We’re excited to welcome IntelliPaaS Inc as a ROLLER Partner! 🎉 IntelliPaaS helps venues connect ROLLER to the tools they use every day, replacing manual admin with intelligent, automated workflows. By syncing booking, financial, and operational data in real time, operators can run more efficiently and deliver a smoother guest experience. From marketing automation and financial reconciliation to inventory sync and custom integrations, IntelliPaaS helps venues unlock more value from their data without adding complexity. Learn more about the partnership here: https://lnkd.in/g-928RPQ