TouchPoint Support Services

TouchPoint's investment in associate growth has resulted in a culture of growth that drives retention, readiness, and engagement—translating to consistent service, stronger teams, and greater continuity for hospital partners. Our Leadership Academy is just one example: a rigorous 6-month career advancement program designed to build a strong, diverse pipeline of future leaders by developing high-potential associates.

"I was fortunate enough throughout my military career to wind up with some really good people placed over me. One sergeant told me a long time ago, 'Never ever forget where you came from, who took care of you, and who helped you get to where you are today.' That's always stayed in my mind. " Take the next step in your journey: https://bit.ly/3LkBwSS #HumansofTouchPoint

Since TouchPoint partnered with UNOX to implement their innovative kitchen technology, associates have noticed improved efficiency and productivity, along with a boost to guest and patient experience. These innovations allow associates to dedicate their time and focus on delivering healthy, delicious meals at any time of day.

Evolve your operations. Empower your people. Elevate every experience. TouchPoint delivers a technology-driven, human-centered approach to Food & Nutrition, Environmental, and Ancillary Services—better for people, better for healthcare. Explore our standardized turnkey solution: https://lnkd.in/gPcVdD6m

For patients receiving inpatient care, cleanliness is more than comfort; it's a matter of safety and overall experience. To improve inpatient cleanliness, TouchPoint has implemented eVolve, a program designed to strengthen core EVS concepts, enhance service quality in occupied patient rooms, and standardize project work.

"We live in paradise, so my family and I go to the beach whenever we can. The beaches here are beautiful white sand with blue water, and we have private military beaches, so they're perfect for relaxing. I love to swim, and I used to scuba dive for two years when I was stationed in Guam!" #HumansofTouchPoint #iamtouchpoint #scubadiving #floridabeaches

With malnutrition affecting more than 40% of hospitalized patients, TouchPoint prioritizes empowering our RDNs, who are delivering life-changing interventions every day. The Malnutrition Pocket Guide—developed by our RDNs, for RDNs—is an indispensable resource, giving them the confidence and information necessary to address malnutrition right at the bedside.

"I served for 20 years and four months in the Air Force. My rank was master sergeant. As you progress through the ranks, you have the opportunity to really nurture the future and the people that are coming up, and I think I've always really had a knack for that. I've always been in the mode of looking out for people, and that's what I still do now." Help nurture the future of healthcare: https://bit.ly/3LkBwSS #HumansofTouchPoint

We're proud to share that TouchPoint has, for the sixth consecutive year, been named on Modern Healthcare's Best Places to Work list! This honor reflects our strong, purpose-driven culture, and is made possible by the dedication, passion, and commitment of our team members across the nation. Learn more here: https://bit.ly/48OxJpy

May is #MentalHealthAwarenessMonth, a reminder that emotional well-being is just as important as physical safety. From the diligent work of our Patient Observation teams to the resources available for every associate, TouchPoint prioritizes mental health year-round. Remember to check in with yourself and others; even the smallest acts of compassion can make all the difference.