Upside is a technology company that increases the financial power of people and businesses in the real world. Since 2016, we’ve helped millions of people get more purchasing power on the things they need, and tens of thousands of brick and mortar businesses earn measurable profit – all while contributing to important sustainability initiatives.
External link for Upside
1701 Rhode Island Ave NW
Washington, District of Columbia 20036, US
11921 N Mopac Expy
Austin, Texas 78759, US
330 N Wabash Ave
Chicago, Illinois 60611, US
7 W 18th St
New York, NY 10011, US
Upside reposted this
“Loyalty is up for grabs.” The Income Divide was the topic of discussion with Giant Food’s Ryan Draude and Upside’s Lindsey Kemmerich. GroceryTech attendees got some useful insights in what makes each shopper tick and how to win true loyalty across the entire spectrum — loyalty should reward every trip, not just the spenders! #grocerytechevent #grocery #loyalty
Across retail, loyalty has shifted from competitive advantage ➡️ expectation. Most customers are enrolled. Most brands are investing. But customers are still weighing their options every time they decide. That’s what we call the loyalty plateau. Upside's latest research breaks down what’s happening. Get the full report here: https://hubs.li/Q04gcQYh0
#GroceryTech2026 attendees❗ Don't forget about our session tomorrow (Wednesday) morning at 10:15 ET with Ryan Draude and Progressive Grocer, covering how the widening income divide is reshaping grocery shopping behavior. Can't wait to see everyone there.
Today Is The Day: GroceryTech 2026 Begins!!! Before we officially kick off the event in Charlotte, Progressive Grocer would like to give a special shoutout to our sponsors for making this one-of-a-kind experience possible. Thanks to all our AMAZING sponsors👏👏👏👏 #grocerytechevent #foodretail #grocery #technology #AI
Fuel retailers are navigating a difficult balancing act right now. ⚖️ Consumers haven’t stopped visiting stations despite elevated gas prices. In fact, foot traffic continues to rise. But demand is becoming harder to interpret. The takeaway: Higher traffic doesn’t automatically mean healthier demand. As we move into the summer driving season, retailers should pay close attention to the gap between transaction counts and actual volume growth. Get the full story here: https://hubs.li/Q04g6K6p0
Headed to GroceryTech next week? Don’t miss our session on how today’s widening income divide is reshaping grocery shopping behavior. Ryan Draude of Giant Food will join Progressive Grocer's Emily Crowe and Upside's Lindsey Kemmerich to unpack new insights and explore what retailers need to know to build loyalty across every shopper segment. #GroceryTech2026
The promise of AI is big. Helping the next generation understand how to use it thoughtfully might be even bigger. Last week our own Deputy Chief Information Officer Kimberly Mia Kralowetz spoke at a TEDx event for high school students on how to think about AI alongside their own intelligence and creativity. We’re proud to see our team bringing their expertise beyond the workplace and investing in the future in a real way. 👏 Shoutout to Mia for living Upside's values in and out of the office.
What does measurable growth look like across a restaurant portfolio? For this SONIC franchisee in North Texas, it's: 👥 9% more visits 💳 15% higher spend per visit 💰 70% ROI That’s meaningful, compounding impact — independently validated. Read more about NTX Sonic's performance results with Upside: https://hubs.li/Q04d-PPH0
A strong culture isn’t something you say — it’s something people experience every day. For Heather Naughton, that shows up through cross-team partnership, shared ownership, and a willingness to jump in and help. Read about Heather’s journey from first Consumer Operations hire to the “calm backbone” of the team and systems she’s helped build: https://hubs.li/Q04dXNm70
Gas prices have surged since the war in Iran began, but instead of changing *how much* they buy, consumers are changing *how and what* they buy. In the latest issue of The Total, we break down what rising gas prices actually signal across fuel, grocery, and restaurants. 🚗 Drivers aren’t buying less fuel, but they’re making more transactions, buying less each time, and trading down from premium and midgrade fuels. 🍽️ Early signals show that food spending could be about to shift, with pressure on restaurants and a tailwind — at least initially — for grocery ⌚ Past spikes show that rising gas prices accelerate value-seeking behavior, with more shoppers actively looking for ways to save The throughline: We’re seeing in real time how price spikes shift spending behavior. For retailers, that changes the playbook. Get the full breakdown 👇 H/T to contributors Thomas Weinandy, David Poulnot, and Jeffrey Rubin