Accounts Receivable Supervisor

Key Responsibilities

• Lead, coach, and develop the Accounts Receivable team, including workload distribution, performance management, and ongoing training
• Oversee all AR functions, including billing, invoicing, cash application, adjustments, and account reconciliations
• Ensure timely and accurate posting of customer payments (ACH, wire transfers, checks, and credit cards)
• Monitor accounts receivable aging and proactively minimize past‑due balances
• Review and approve credit memos, write‑offs, and account adjustments within delegated authority
• Partner with customers, Sales, and Operations teams to resolve billing disputes and discrepancies
• Prepare, analyze, and present AR reports to the Finance team and leadership
• Support month‑end and year‑end close processes related to accounts receivable
• Assist with internal and external audits by providing documentation and detailed explanations
• Identify and implement opportunities to improve AR processes, systems, and workflows
• Collaborate cross‑functionally with Sales, Customer Service, and Finance to resolve issues impacting billing or collections

• Qualifications
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience preferred but not required)
• 5+ years of progressive experience in Accounts Receivable
• 2+ years of supervisory or team leadership experience within an AR or accounting function
• Strong working knowledge of accounts receivable processes and best practices
• Proven people leadership, coaching, and team development skills
• High attention to detail with strong analytical and problem‑solving abilities
• Excellent communication, interpersonal, and customer service skills
• Experience with Microsoft Dynamics 365 (D365) preferred
• Proficiency with ERP systems and Microsoft Excel
• Ability to manage multiple priorities in a fast‑paced environment