Benefits Consultant

Company Description

Aflac is a globally recognized leader in supplemental insurance, serving over 50 million people worldwide. The company is dedicated to providing customers with confidence and support in times of need, offering a wide range of employee-paid benefits, including coverage for accidents, disability, cancer, and life insurance. Aflac helps businesses of all sizes provide competitive benefits, enhancing their employee offerings without additional cost to the organization. Hundreds of thousands of U.S. businesses trust Aflac with their supplemental insurance needs. For more information, visit Aflac.com.
Role Description

This is a full-time hybrid role for a Benefits Consultant based in Lacey, WA, with flexibility for some remote work. The Benefits Consultant will assist businesses in designing and implementing Aflac's employee-paid insurance benefits. Responsibilities include consulting with clients to evaluate their needs, providing expert advice on benefits administration, and ensuring seamless delivery of employee benefits programs. The role also involves handling client inquiries and maintaining excellent customer service standards.
Qualifications

• Strong knowledge of Benefits Administration and Employee Benefits
• Demonstrated experience in Consulting, with expertise in assessing and advising on client needs
• Proficiency in Insurance-related processes and policies
• Exceptional Customer Service skills with a focus on effective communication and building client relationships
• Ability to work both independently and collaboratively in a hybrid work environment
• Exceptional organizational and problem-solving skills
• Previous experience in a similar role or industry is preferred
• Bachelor’s degree in Business, Human Resources, or related field is a plus