Care Coach

Job Title: C.A.R.E. Coach

Location: Greenville, NC

Department: C.A.R.E.

Reports To: Director of CARE

Status: Exempt

WHO WE ARE: Headquartered in Greenville, North Carolina, with a dedicated game studio in Wilmington, Valicy represents a bold new chapter in gaming innovation. Formerly known as Grover Gaming, the rebrand reflects a renewed commitment to exploring what’s possible in land-based gaming.

As a developer and distributor of engaging electronic gaming experiences, the work is guided by clear mission, vision, and values, with a shared focus on being relational, excellent, and innovative.

There’s a FIGHTER mindset behind how things get done, showing up focused, taking ownership, working as a team, and pushing for better outcomes every day. Collaboration, creativity, and long-term partnerships are central. It’s an industry that never stands still, and there’s genuine excitement about building what’s next as we enjoy the journey together.

SUMMARY: Valicy is looking for someone who genuinely cares about people and positively impacts people's lives through a culture of care. We’re looking for our next C.A.R.E. Coach who brings heart, organization, and energy to everything they do. In this role, you’ll focus on making our workplace connected, valued, and engaged, ensuring every team member feels supported and excited to come to work.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES:

-Understand company Mission, Vision, and Values and be an ambassador of MVV.

-Plan and coordinate employee events, celebrations, wellness initiatives, and company workshops.

-Partner with department leads to strengthen internal connection and team morale.

-Gather and respond to employee feedback to enhance workplace culture.

-Manage internal recognition programs and support culture-building efforts.

-Be a friendly, approachable go-to person for day-to-day employee support and coaching.

-Meet with individuals to build relationships and open opportunities to impact our teammates’ lives.

-Seek out opportunities to grow teammates in their Spiritual, Mental, Physical, Relational, and Financial Health.

-Implement and facilitate C.A.R.E. initiatives that drive engagement, growth, and health throughout the company.

-Envision, coordinate, and execute company-wide events.

REQUIREMENTS:

-A caring, approachable person who truly enjoys helping others thrive.

-Strong organizational and time-management skills—you love a good checklist.

-Energetic, positive, and creative with a passion for making work impactful and fulfilling.

-Great communicator who can balance empathy with professionalism.

-Experience in HR, employee engagement, and people relations is a plus.

-Comfortable juggling multiple priorities while being able to adapt.

Why You’ll Love It Here:

-A values-driven company that puts people first.

-Supportive team environment that encourages innovation and kindness.

-Opportunities to shape culture and make a visible impact every day.

-A workplace that values balance, wellness, and genuine connection.

-You’ll be on a team that cares for people and cares for you.

WORK ENVIRONMENT: The usual work environment is typical of an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no material or weather-related hazards except those associated with travel.

This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position.