Case Manager - Lynwood

A Case Manager provides case management and behavioral guidance for program youth. Persons employed as case managers are responsible for behavioral case management and linkage services for the youth and families being served as well as skill building for individual rehab services. The position involves working designated shifts under the direct supervision of the Clinical Supervisor or Program Director.

DUTIES:

• OUTREACH: Conducts Client Outreach and Engagement with other FSP Team members
  
  

in the effort to enroll all eligible adults referred for services FSP Services.

• OBJECTIVES: Conducts a Needs Assessment and Develops measurable objectives for
  
  

clients as outlined in the Client Care Plan and monitors progress toward those

objectives.

• CASE MANAGEMENT: Provides general case management to clients in accordance with
  
  

the policies of the program and referring/regulatory agencies (DMH, LA County Superior

Court, Dept of Probation).

• OUTREACH: Outreach to property owners and managers and maintain professional
  
  

relationships to promptly address concerns to avert evictions.

• CES: Understands and utilizes the Coordinated Entry System (CES); Assesses and
  
  

connects clients to housing and other recovery-oriented services in the community.

• LINKAGES: Actively collaborates across systems, delivering and linking clients to services
  
  

within the community.

• TRAVEL: Travels independently to various environments and transports client as needed
  
  

(buildings with stairs, various communities, schools, etc.). Provide at least 65% of

services in the field.

• CLIENT CENTERED: Promotes client-centered practice strategies and flexibility in service
  
  

delivery.

• SAFETY: Ensures the safety of clients and communicates critical issues to supervisor and
  
  

team in a timely fashion.

• CRISIS: Provides direct crisis intervention and therapeutic guidance and participates in
  
  

the 24-hour/day, 7-day/week on-call crisis response system.

• CLIENT INTEREST: Stimulates client’s interest in various clinical offerings.
• SUPPORT SERVICES: Provides support services and skills training to clients and families.
• RELATIONSHIP BUILDING: Builds solid, cooperative relationships with clients, natural
  
  

supports, and community resources.

• COLLABORATION: Regularly collaborates with members of the FSP Team, clients,
  
  

caregivers and supports, and other members of the clinical team.

• BOUNDARIES: Is able to set and follow appropriate boundaries and ethical standards,
  
  

maintaining professional partnerships.

• PRODUCTIVITY: Completes thorough and timely documentation of all contacts with
  
  

clients and maintains productivity standards set forth by the agency Tier System and

internal policies.

• MEETINGS: Promptly attends all staff meetings, in-service training and conferences as
  
  

required and scheduled.

• CONFIDENTIALITY: Maintains strict confidentiality over all records and information
  
  

relative to the client.

• SUPERVISION: Meets regularly with supervisor to review cases.
• OTHER: Performs other duties as assigned by supervisor.