Director of Admissions

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Admissions in United States.

This is an impactful leadership opportunity for a compassionate and organized professional passionate about behavioral healthcare and client experience. In this role, you will oversee the admissions function for specialized treatment programs, ensuring individuals and families receive timely, supportive, and high-quality guidance throughout the intake process. You will lead a dedicated admissions team while collaborating closely with clinical, medical, and operational departments to create a seamless transition into care. The position combines operational leadership, client engagement, workflow optimization, and team development within a mission-driven environment focused on improving lives. Ideal candidates thrive in fast-paced healthcare settings, bring strong interpersonal and organizational skills, and are committed to delivering exceptional service with empathy and professionalism. This fully remote role offers the chance to contribute meaningfully to accessible and compassionate behavioral health support nationwide.

Accountabilities

• Lead and supervise admissions counselors, senior counselors, and support staff to ensure efficient workflows and exceptional client experiences.
• Oversee the intake and admissions process, including inquiry management, clinical screenings, insurance verification, and admissions coordination.
• Ensure accurate and compliant documentation and data management within CRM systems and internal platforms.
• Collaborate closely with clinical, medical, and operational teams to coordinate admissions schedules and facilitate smooth client transitions into care.
• Monitor admissions team performance, track operational metrics, and implement process improvements to enhance efficiency and service quality.
• Provide coaching, feedback, and ongoing support to team members while maintaining adherence to organizational policies and standards.
• Ensure compliance with regulatory requirements, confidentiality standards, and internal procedures across all admissions activities.
• Support strategic initiatives and additional projects related to admissions operations and client engagement.
  
  

Requirements

• Bachelor’s degree from an accredited institution required; healthcare or medical-related background preferred.
• Minimum of 2 years of admissions experience within a behavioral healthcare or related clinical environment.
• Strong understanding of clinical and medical screening processes within behavioral health settings.
• Previous leadership or team management experience overseeing admissions staff and workflows.
• Clinical mental health licensure is preferred.
• Hands-on experience using CRM systems such as Salesforce for data management, reporting, and case tracking.
• Knowledge of insurance verification processes and coordination of care within healthcare programs.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work effectively in high-pressure environments while maintaining flexibility and professionalism.
• Strong collaboration skills with the ability to work cross-functionally across clinical, operational, and administrative teams.
  
  

Benefits

• Competitive compensation package
• Comprehensive medical, dental, and vision insurance
• Retirement savings plans
• Company-paid life insurance, AD&D, and short-term disability coverage
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Generous paid time off
• Professional development and career growth opportunities
• Fully remote work flexibility
• Supportive and mission-driven work environment.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.