Director of Business Development

Job Description: Sales / Business Development Executive

(LTTS | FMCG / CPG Account | North America)

Role Overview

LTTS is looking for a Sales / Business Development Executive to support growth of a ~$5 Mn strategic FMCG / CPG portfolio in North America. This role will work closely with the Sales Leadership in driving account expansion, improving wallet share, and strengthening LTTS’s positioning as a strategic engineering and digital partner to the Client.

This role requires strong understanding of FMCG industry, engineering services landscape, and consultative selling, along with the ability to manage day-to-day client engagement and drive deal closures.

Key Responsibilities

Account Growth & Revenue Expansion

• Support execution of Joint Business Plan (JBP) and account growth strategy for the account.
• Identify and convert opportunities across Engineering, Digital, and Plant Support services.
• Drive pipeline build ($ coverage, quality, and velocity) and support closure of mid-scale deals.
• Anchor/support RFP responses, SOW creation, effort estimation, and pricing discussions in alignment with LTTS governance.

Client / Stakeholder Relationship Management

• Build and maintain relationships with Client function owners, engineering leaders, and site stakeholders.
• Act as a trusted interface for day-to-day engagement across Client North American sites.
• Ensure high Client Satisfaction (CSAT) through responsiveness, transparency, and delivery alignment.

Opportunity Mining & Cross-Selling

• Drive account mining initiatives:
• Identify whitespace across business units and sites
• Expand into adjacent service lines (digital, sustainability, automation, etc.)
• Support horizontal service penetration across all sites in North America.

Deal Execution & Governance

• Ensure all opportunities follow LTTS processes:
• RFP routing, compliance, internal approvals
• Coordination with solutioning, delivery, and finance teams
• Support creation of compelling value propositions aligned to Client priorities (cost, quality, speed, innovation).

Delivery Alignment & Financial Tracking

• Work closely with delivery teams to:
• Ensure resource billability and utilization
• Track PO coverage, revenue leakage risks, and margin alignment
• Maintain visibility on:
• Pipeline vs. revenue conversion
• Forecast accuracy
• Key account performance metrics

Executive Communication & Reviews

• Support preparation for:
• Quarterly Business Reviews (QBRs)
• Leadership connects and governance meetings
• Provide structured updates on:
• Pipeline
• Wins / losses
• Risks and growth opportunities

Qualifications & Experience

Experience: 6 - 10 years in Sales / Account Management / Business Development

Strong preference: Experience working with FMCG / CPG clients

Education: Bachelor’s degree in Business, Marketing, or related field (MBA preferred)

Experience in:

• Engineering Services / ER&D / Digital transformation selling
• North America client engagement (onsite-offshore model)

Key Skills & Competencies

• Strong understanding of FMCG/CPG operating model (plant ops, supply chain, product engineering)
• Familiarity with processes (RFPs, supplier governance, site-level engagement) preferred
• Excellent stakeholder management and communication skills
• Strong commercial acumen (revenue, margin, deal structuring)
• Ability to manage multiple opportunities concurrently with attention to detail
• High ownership, proactive, and ability to operate in a matrixed environment

Interfaces with: Delivery Leaders, Solutioning, Finance, and Client Stakeholders

Location & Travel

Based in North America (preferably Ohio / Midwest hub)

Will require regular travel to sites across North America and Latin America