Director of HR Excellence

Director of HR Excellence

Remote | Full-Time

About the Role

We are partnering with a high-growth, acquisition-driven organization to place a Director of HR Excellence — a high-impact operator who will own the execution quality of people systems across the business. This is a builder role at the center of integration, program implementation, and cross-functional connectivity.

This leader will drive consistency across acquired businesses, strengthen the relationship between field operations and HR, and serve as a trusted escalation partner when situations get complex. The role reports to the Vice President of Human Resources and works in close partnership with Operations, Talent, HRBPs, and M&A.

What You’ll Own

M&A Integration — People Experience Lead

• Lead and manage the people-side integration experience for newly acquired businesses.

• Collaborate with M&A, Operations, HR Business Partners, and Talent teams to execute structured onboarding and integration programs.

• Ensure timelines, communications, and tools are delivered effectively and in alignment with integration plans.

• Represent and advocate for the employee experience throughout all stages of organizational change.

Program Implementation and Special Projects

• Drive the execution of HR initiatives across systems, tools, and processes, including HRIS rollouts, benefits changes, compliance workflows, and manager enablement.

• Develop clear SOPs and best practices, ensuring strong adoption and continuous optimization in the field.

• Identify gaps and friction points, and improve the overall effectiveness and usability of HR programs.

Organizational Connectivity

• Build strong alignment between acquired businesses, local leadership, HR Business Partners, and central support teams.

• Ensure employees understand their HR support structure and how to effectively engage with it.

Field Presence and Feedback Loop

• Travel regularly to operational locations to support leaders, reinforce HR tools, and gather direct field feedback.

• Convert field insights into actionable improvements for the People function.

Escalation Support

• Provide leadership in complex and sensitive situations, including large-scale onboarding, employee relations issues, and leadership challenges.

HR Business Partner — Support Organization

• Serve as the HR Business Partner for an approximately 150-person support organization.

• Leverage this role to continuously enhance and scale People programs across the company.

What We’re Looking For

• 8–15+ years of experience in HR, People Operations, or People Program leadership roles.

• Experience working in multi-location, operationally intensive environments such as field operations, frontline workforces, or service-based businesses.

• Prior experience in M&A integration, organizational transformation, or scaling environments is strongly preferred.

• Strong execution-oriented mindset with the ability to bring structure to ambiguity and drive outcomes.

• Proven ability to build trust and act as a credible advisor to stakeholders at all levels.

• Willingness to travel regularly to stay closely connected to field operations.

Traits That Matter

• Highly organized and detail-oriented, with a strong focus on execution and follow-through.

• Empathetic and people-focused, particularly during periods of change and transition.

• Practical and solution-oriented, with a no-nonsense approach to problem-solving.

• Naturally collaborative, with the ability to connect teams and break down silos.

• Humble, with a strong sense of ownership and accountability.

Details

• Location: Remote, with regular travel to field locations.

• Employment Type: Full-time.