Director of Operations

Does this describe you?

• You take ownership of outcomes – not just tasks.
• You consistently hold yourself and others to a high standard.
• You are highly organized and able to manage multiple priorities at once.
• You stay calm and make good decisions under pressure.
• You spot problems early and fix them.

This is an opportunity to play a central role in building and scaling a program that makes a measurable impact in the lives of under-resourced boys.

Connor Kids Academy is a three-year enrichment program that uses sports as the hook to teach healthy habits and good choices. Through in-person events and a year-round app, participants build discipline, confidence, and life skills.

Launched in 2021 in one city, CKA now operates in five cities across three states, serving 350+ boys. Growth will continue.

About the Role

This role is responsible for ensuring Connor Kids Academy’s operations run at a consistently high level across all cities.

This is a “2-deep” role. You will start below the Director, with the goal of taking full ownership of day-to-day operations over time.

You will not only execute key initiatives (events, enrollment, app engagement), but ensure they work consistently, at a high standard, and in a way that scales.

Key Responsibilities

• Own execution and continuous improvement of event operations
• Hold staff, vendors, and partners accountable to CKA standards
• Drive participant recruitment through school outreach and digital efforts
• Implement and refine app engagement initiatives
• Maintain operational data, track key metrics, and act on what the data shows
• Identify inefficiencies and improve processes to support scale
• Make decisions in real time to keep operations on track
• Communicate clearly and proactively with participants and families

Qualifications

• Proven experience leading projects or operations
• Strong ownership mentality and accountability
• Ability to manage multiple priorities in a fast-paced environment
• Excellent judgment and problem-solving ability
• Strong organizational and systems-thinking skills
• Ability to build trust with a wide range of people
• Willingness to work 50+ hours per week, including weekends and overnight travel

Preferred

• Experience working with youth or community programs
• Multi-site or operational experience
• Sports background

What You Get

• The opportunity to make a long-term impact in the lives of under-resourced kids.
• The chance to get ownership with equity in The Connor Group ($5B in assets).
• Work for a Top 50 workplace (Glassdoor).
• Strong health benefits and industry-leading 401(k).
• A performance-driven, reward-and-recognition culture
• The opportunity to be part of a growing, high-impact organization.