Head of Agency Partnerships

ShipperHQ is a bootstrapped market leader in e-commerce shipping technology. Founded in 2008, we’ve built a durable, profitable business helping brands solve complex checkout and fulfillment challenges. We power shipping logic for thousands of merchants globally, from high-growth DTC brands to enterprise retailers.

Agency partnerships are a core pillar of our go-to-market strategy and drive roughly one-third of company revenue. Many of our agency relationships date back to our earliest years and remain active today. We operate with a disciplined, performance-driven culture where accountability is real and high-impact leaders have meaningful ownership.

We are hiring a Head of Agency Partnerships to lead and scale one of the most important revenue channels in the business.

This is a senior, hands-on leadership role. You will own the agency revenue number and represent the channel in executive revenue planning. The role reports directly to the C-suite and carries full accountability for agency channel performance.

You will deepen relationships within our established agency network while expanding our footprint across key ecosystems, particularly Shopify and Salesforce Commerce Cloud. You will lead a small partnerships team while remaining actively engaged in strategic agency relationships and market-facing initiatives.

This is not a support function. Agency is a distinct GTM pillar at ShipperHQ, and this role is responsible for its continued growth and evolution.

You will be accountable for agency channel revenue performance, balancing relationship cultivation with net-new partner expansion.

• Own and execute the agency partnership strategy aligned to company revenue goals
   
• Own the agency revenue number and forecast channel performance
• Drive growth through indirect and channel sales motions
• Represent the agency channel in executive GTM and revenue planning discussions
• Deepen and expand relationships with high-impact, long-standing agency partners
• Recruit and activate new strategic agency partners, particularly within Shopify and SFCC ecosystems
• Drive partner-sourced and partner-influenced revenue growth through joint GTM initiatives
• Lead and mentor a small partnerships team while remaining hands-on in key relationships
• Negotiate and structure mutually beneficial partnership agreements
• Collaborate cross-functionally with Sales, Marketing, and Product to align partner initiatives with company strategy
• Represent ShipperHQ within the broader agency and platform ecosystems

• Strengthen executive-level relationships with top agency partners
• Increase partner engagement and joint pipeline activity
• Establish clear visibility and forecasting discipline for agency channel revenue
• Activate new strategic partners within Shopify and SFCC ecosystems

• Drive measurable growth in partner-sourced and partner-influenced revenue
• Expand ShipperHQ’s footprint and reputation within priority agency communities
• Build scalable partner enablement and co-marketing programs
• Elevate agency partnerships as a competitive advantage within our GTM strategy

What We’re Looking For

• 7+ years of experience in SaaS partnerships, channel sales, or alliances
• Deep experience within the e-commerce ecosystem, particularly Shopify and/or Salesforce Commerce Cloud
• Existing relationships within agency networks strongly preferred
• Proven track record of driving measurable revenue through partner channels
• Experience building and executing GTM strategies for partnerships
• Strong executive communication and negotiation skills
• Comfortable leading a small team while remaining actively involved in strategic accounts
• Solid understanding of APIs, integrations, and technical solution selling
• Strong analytical and operational rigor; able to independently gather, structure, and interpret channel performance data using modern tools and automation

You should be commercially driven, externally credible, and motivated by owning a material revenue channel within a disciplined, growth-focused organization.

This is a salaried leadership role with full revenue accountability.

You will own agency channel revenue performance and be evaluated on measurable impact, including revenue growth, partner engagement, and ecosystem expansion. Strong performance leads to expanded scope and long-term leadership opportunity within the GTM organization.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity