Registered Nurse (RN) - OB

Description

Locations: Dutchtown, Carondelet, and Forest Park (multiple openings available)

Basic Function

Position is responsible for providing comprehensive nursing services to clients and their families including assessment

and education in coordination with team-based care. Performs care management of patients with complex conditions

within the primary care and family practice setting.

All employees of FCHC must ensure service standards are delivered, including:

FCHC Core

• Demonstrates a commitment to FCHC mission and vision.
• Demonstrates a positive attitude towards patients, employees, role, and the health center.
• Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).
  
  

Customer Service and Professionalism

• Smiles and makes appropriate contact, greets individuals upon entry into building and space.
• Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.)
  
  

customers. Treats patients, customers and colleagues with dignity and respect.

• Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.
• Demonstrates good communication skills and communicates in a tactful manner.
• Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team
  
  

approach.

• Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate.
  
  

Show(s)

• Consistently shows commitment to position and team performance (i.e., attendance and punctuality).
• Consideration and acceptance of cultural differences of others; works well with individuals of diverse
  
  

backgrounds, supporting a culture of justice, equity, diversity, and inclusion.

• Participates in training and professional development and completes required trainings in a timely manner.
  
  

Safety

• Adheres to and promotes a culture of safety and cleanliness.
• Adheres to HIPPA/Confidentiality standards.
• Respectful of FCHC property, properly and safely uses Health Center Equipment.
  
  

Ii. Intradepartmental Relationships

Department Officer: Chief Operations Officer

Reports to: Nursing Director

Supervises: None

Job Description

DEPARTMENT: HEALTH OPERATIONS

JOB TITLE: REGISTERED NURSE ~ RN

REGISTERED NURSE - RN

Page 2.

Iii. Primary Responsibilities

• Participates as an integral part of a multi-disciplinary team for the comprehensive health care of clients and their
  
  

families.

• Provides triage assessment, consultation, and referral for FCHC clients contacting FCHC through the
  
  

telephone, patient portal and directly in clinic.

• Consults with medical provider as needed regarding client status to determine the need for care and/or
  
  

level of care.

• Schedules same day appointments in conjunction with provider.
• Provides appropriate education and home care advice.
• Obtains information for clients requesting test results and medication refills.
• Documents assessment, patient education, nursing interventions, and encounter notes in the EMR.
• Sends refill requests to appropriate provider and completes prior authorization if needed by insurance.
• Performs routine direct patient care such as administering injections, dressing changes, vital sign assessment
  
  

and other requested and necessary RN duties.

• Develops individualized care plan setting mutual health goals with patient/family for patients with acute
  
  

conditions, complex conditions and co-occurring chronic illnesses.

• Provides education about disease processes and management (e.g. diabetes, asthma, and COPD).
  
  

Emphasizing disease prevention and health promotion and addressing the specific needs of the client.

• Consults with members of multidisciplinary care team (Community Health, Nutrition, Behavioral
  
  

Health, Pharmacy, etc.) about identified health conditions and the tailored interventions necessary to

address barriers and challenges to achieving individual health care goals.

• Coordinates care using a care management approach, including risk assessment, coordination and
  
  

referral, follow-up and tracking, crisis intervention, documentation and modification of care plan as

needed, to maintain continuity of patient care.

• Provides medication, education and support to help patients better manage all of their health
  
  

conditions.

• Performs post-hospital discharge transitions of care encounters and oversees the scheduling of patient for
  
  

follow-up as appropriate and per clinical protocols (e.g. new onset of illness or diagnosis). Documents

transition of care encounter, including medication reconciliation, in the EMR.

REGISTERED NURSE - RN

Page 3.

• Communicates and helps facilitate various direct and indirect patient care activities, which may include
  
  

Coordination With And Related To

• Pharmacy
• Referrals
• DME, Home Health, PT/OT
• Insurance
• Health Care Organizations
• Schools
• Community Organizations
• Other Partners
• Participates in huddles and pre-visit planning with provider and care team members.
• With the multidisciplinary team, obtains, coordinates, develops, and maintains adequate and appropriate
  
  

educational materials and teaching tools.

• Works with providers to support team efforts around care coordination and the model for improving metrics
  
  

established by Health Resources & Services Administration (HRSA), Primary Care Health Home (PCHH),

Accountable Care Organization (ACO), and others as identified in partnership or regulatory compliance.

• May attend learning sessions and collaborative calls with FCHC partners, such as Missouri Primary Care
  
  

Association, Department of Health and Senior Services, and others, to facilitate best practices within the RN

role.

• May interface with DRVS and Cyber Access to monitor effectiveness of individual care plans for patients with
  
  

Medicaid coverage.

• Provides essential support and assistance to other RN team members to ensure team success and consistent and
  
  

quality patient care.

• As part of the health care team, responds to medical emergencies in the office.
• Acts as a resource for Medical Assistants and other personnel as needed.
• Participates in facilitating a learning environment for students.
• Collaborates with self-directed management teams to continuously improve the delivery of health services.
  
  

REGISTERED NURSE - RN

Page 4.

Iv. Periodic Duties

• Participates in Health Center staff problem solving groups.
• Attends and participates in department meetings, etc.
• Identifies and presents appropriate educational materials for different audiences.
• Presents information to various audiences.
• Participates in data analysis and quality assurance.
• Performs other duties as assigned.
• WORKING RELATIONSHIPS:
  
  

Inside Center: All inclusive.

Outside Center: Patients/Clients, students, vendors, community health agencies, hospitals, physician’s offices,

Dept of Health & Social Services, etc.

Vi. Skills And Abilities

• Excellent clinical skills.
• Experience with EMR; intermediate proficiency with Outlook and MS Office applications, such as Word and
  
  

MS Teams.

• Excellent telephone skills.
• Excellent customer service and teamwork skills.
• Ability to always maintain a professional attitude and demeanor.
  
  

Vii. Qualifications

• Graduate of an accredited school of nursing required; BSN preferred.
• Licensure as a Registered Nurse in the State of Missouri required, and in good standing.
• Two plus (2+) years of experience in nursing working with patients who have complex conditions requiring care
  
  

coordination and collaboration with a multidisciplinary care team.

• Experience working with patients in a primary care setting. OB experience preferred.
  
  

REGISTERED NURSE - RN

Page 5.

Viii. Continuing Education

Satisfactory maintenance of continuing education as established by the Missouri Nurses’ Association is required.

Ix. Confidentiality

Respect for and maintenance of client and staff confidentiality is required.

The above duties/responsibilities describe the chief function (requirements) of the job (holder) and are not to be considered a

detailed description of every duty (requirements) of the job (holder)