Sr. Systems / Cloud Engineer I

MAIN JOB RESPONSIBILITIES / COMPETENCIES

As a Sr. Systems / Cloud Engineer within STAAR Surgical’s Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT business solutions and supporting roadmaps.

In summary this position: responsible for the overall systems infrastructure including engineering, implementation and integration of cloud services, technical services and support; defines specifications for operating systems applications and modifies/maintains existing applications; designs, installs, maintains, and administers infrastructure including hardware, software, and various configurations; designs and deploys systems based on business/user requirements.

• Performs maintenance on existing operating systems and hardware.

• Evaluates, engineers, tests, recommends, and implements secure infrastructures.

• Acts as a resource for system escalation issues.

• Documents platforms and processes for ongoing operations.

• Gathers business requirements for system design.

• Researches and develops future technologies.

• Monitors overall performance to proactively identify potential issues and tune appropriately. Investigates and resolves system problems and system performance.

• Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.

• Performs root cause analysis on failed components and implements corrective measures.

• Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.

• Responsible for following company specific systems engineering standards.

• Responsible for generating and communicating metrics.

• Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability.

• In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.

• Provides deep subject matter expertise, advice and program delivery.

• Contributes to the development of new techniques and plans within area of expertise.

• In-depth understanding of the company goals, customer requirements and knowledge of competitor practices.

• Thorough understanding of the company's business priorities, strategy and direction.

• Thorough understanding and management of internal customer business needs and expectations.

• Manages projects and program execution.

• Designs and implements global infrastructures.

• Helps set the direction of the systems engineer group.

• Mentors/coaches less experienced system engineers.

• Drives projects that are cross-functional and integrates various systems/platforms.

• Prioritizes work as it relates to the achievement of STAAR's short and long- term business goals and objectives.

• Responsible for complex testing and analysis of all elements of the computer systems.

• Provides guidance and direction to junior level system engineers.

• Establishes system priorities as they relate to STAAR's achievement of short and long-term business goals and objectives.

• Analyzes and provides innovative solutions to system engineering and design projects.

• Represents the organization in front of critical audiences such as clients/customers/vendors/executives

REQUIREMENTS

EDUCATION & TRAINING

• Undergraduate degree and/or equivalent experience

EXPERIENCE

• Preferred minimum of 5 years of relevant experience in similar Systems Engineering role, with emphasis on Azure cloud services and applications

• Preferred minimum of 6 to 8 years of relevant experience in Information Technology

SKILLS

• Works on abstract and complex problems requiring evaluation of intangible variables.

• Integrates trends, data and information into plans, deliverables and recommendations.

• Develops complex solutions to business problems through in- depth analysis, coordination and negotiation with key decision makers that improve business performance and contribute to corporate goals and strategic intent.

• Uses experience, innovation and judgment to make decisions that may be based on partial information.

• Considers company-wide implications of decisions and recommendations.

• Anticipates operational, program, and implementation issues and develops preventative measures.

• Adapts projects, programs or methods based on customer or business partner feedback.

• Expert knowledge of common operating systems such as Windows 10, 11, Server 2019 and 2022, Linux and Unix

• Proficient knowledge of virtualization hypervisors such as VMware and Hyper-V

• Advanced knowledge of remote access solutions such as Citrix and VDI

• Advanced knowledge of domain registration, public DNS and SSL certificate management

• Advanced knowledge with Public Cloud hosting providers, strong preference towards Microsoft’s Azure hosting platform. Experience with containerization a strong plus

• Advanced knowledge of common scripting languages and powershell

• Advanced knowledge of Microsoft o365 services, such as Exchange Online, Teams, Sharepoint and OneDrive.

• Advanced knowledge of authentication platforms enabling SSO, MFA leveraging SAML and Azure based services

• Excellent written and verbal communication skills