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The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide case management to assigned caseload
Develop and monitor individual support plans in collaboration with agency consumers
Assist agency consumers with problem solving and crisis intervention
Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
Act as advocate for consumer as appropriate; encourage and support self-advocacy
Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and OMH
Supportive counseling to agency consumers as needed
Regular home visits and hospital visits, as necessary
Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
Documentation of all services in compliance with agency standards
Assist with moves with consumers and staff; also include lifting, packing and cleaning
Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
Liaison to community-based services and groups including civic, social service government, and business organizations
Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
Other duties as assigned
Qualifications
REQUIREMENTS
Required Education And Experience
Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population
Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
Preferred Qualifications & Skills
Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
Experience in supportive housing setting strongly preferred
Bilingual English/Spanish speaking preferred
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you .
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org .
ID
2025-17992
Work Location
In Person
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Non-profit Organizations
Referrals increase your chances of interviewing at Services for the UnderServed by 2x