Innovation Workshops Planning

🎡 How To Run UX Workshops With Users (Scripts + Templates) (https://lnkd.in/evqDZSFe), a helpful overview of practical techniques to turn a verbal-only interview into a collaborative UX workshop — with sticky note mapping, solution drag’n’drop and voting. Put together by Laura Eiche-Laane. 👏🏽 🤔 Users and designers often a speak a different language. ✅ Insights are clearer when you see users performing tasks. ✅ Switch question-answer sections with small visual tasks. ✅ Sticky note mapping: for user flows, journeys, org maps. ✅ Card sorting: organize data, filters, menu items into groups. ✅ Feature location: ask users where they’d expect a new feature. ✅ Drag’n’drop: ask users to design their own UI or page layout. ✅ Solution voting: get feedback on many design directions. ✅ When explaining a task, show what you’d like them to do. ✅ Track where users are undecided, and follow up in a debrief. When I jump in a new project, I like to run walkthroughs with actual users as a way to understand the domain and the product. I simply ask them what the product does and how it helps them in their daily work. And then I invite them to show and explain it to me. I ask them to show how it works, the features they use, the quirks they’ve discovered and the shortcuts and loopholes they rely on daily. Perhaps there is something where the product fails on them, or something they wish was better, or something that is too fragile, confusing, complex or irrelevant. That’s when insights emerge, and that’s when you might notice that the things said and the things done are not necessarily the same thing. Of course users sometimes exaggerate their struggles, but they rarely complain lividly about something that isn’t really an issue for them. 🗃️ Useful resources: How And Why To Include Users In UX Workshops, by Maddie Brown https://lnkd.in/eKdd5GXp UX Workshop Activities With Users, by Jonathon Juvenal https://lnkd.in/eJjpcibR Remote UX Workshop Activities, by Jordan Bowman https://lnkd.in/e8wSMVwC Usability Testing Templates (Scripts), by Slava Shestopalov https://lnkd.in/gZyBtK6u UX Workshop Scripts + Templates https://theuxcookbook.com UX Research Templates, by Odette Jansen https://lnkd.in/eqpXyGHH --- 🧲 Miro and Notion templates: UX Research Templates (Miro), by ServiceNow https://lnkd.in/e48nKzKA Miro Templates For Designers https://lnkd.in/e8Hkp-ws Notion Templates For Designers https://lnkd.in/en_VBc6r #ux #design

The ultimate guide to creating transformational workshop experiences (Even if you're not a natural facilitator) Ever had that gut-punch moment after a workshop where you just know it didn’t land? I’ve been there. Back then, I thought great workshops were all about cramming in as much content as possible. You know what I mean: - Slides with inspirational quotes. - The theory behind the frameworks. - More activities than a summer camp schedule… Subconsciously I believed that: The more I shared, the more people would see me as an expert. The more I shared, the more valuable the workshop. And participants would surely walk away transformed. Spoiler: they didn’t. They were hit-and-miss. But then on a leadership retreat in 2016, I stumbled onto something that changed everything. Something so obvious it's almost easy to miss. But when you intentionally use them, it took my workshops from "meh" to "mind-blowing": Three simple principles: 1️⃣ Context-based Learning People don't show up as blank slates. They bring their own experiences, challenges, and goals. When I started anchoring my content in their reality, things clicked. Suddenly, what I was sharing felt relevant and useful — like I was talking with them instead of at them. 2️⃣ Experiential Learning Turns out, people don’t learn by being told. They learn by doing (duh). When I shifted to creating experiences, the room came alive. And participants actually remembered what they’d learned. Experiences like roleplays, discussions, real-world scenarios, the odd game... 3️⃣ Evocative Facilitation This one was a game-changer. The best workshops aren’t just informative — they’re emotional. The experiences we run spark thoughts and reactions. And it's our job to ask powerful questions to invite reflection. Guiding participants to their own "aha!" moments to use in the real world. (yup, workshops aren't the real world) ... When I started being intentional with these three principles, something clicked. Participants started coming up to me after sessions, saying things like: "That’s exactly what I needed." "I feel like you were speaking directly to me." "I’ve never felt so seen in a workshop before." And best of all? Those workshops led to repeat bookings, referrals, and clients who couldn’t wait to work with me again. Is this the missing piece to your expertise? - If so, design experiences around context. •Facilitate experiences that evoke reactions •Unpack reactions to land the learning ♻️ Share if you found this useful ✍️ Do you use any principles to design your workshops?

This week, I facilitated a manager workshop on how to grow and develop people and teams. One question sparked a great conversation: “How do you develop your people outside of formal programs?” It’s a great question. IMO, one of the highest leverage actions a leader can take is making small, but consistent actions to develop their people. While formal learning experiences absolutely a role, there are far more opportunities for growth outside of structured settings from an hours in the day perspective. Helping leaders recognize and embrace this is a major opportunity. I introduced the idea of Practices of Development (PODs) aka small, intentional activities integrated into everyday work that help employees build skills, flex new muscles, and increase their impact. Here are a few examples we discussed: 🌟 Paired Programming: Borrowed from software engineering, this involves pairing an employee with a peer to take on a new task—helping them ramp up quickly, cross-train, or learn by doing. 🌟 Learning Logs: Have team members track what they’re working on, learning, and questioning to encourage reflection. 🌟 Bullpen Sessions: Bring similar roles together for feedback, idea sharing, and collaborative problem-solving, where everyone both A) shares a deliverable they are working on, and B) gets feedback and suggestions for improvement 🌟 Each 1 Teach 1:  Give everyone a chance to teach one work-related skill or insight to the team. 🌟 I Do, We Do, You Do:Adapted from education, this scaffolding approach lets you model a task, then do it together, then hand it off. A simple and effective way to build confidence and skill. 🌟 Back Pocket Ideas:  During strategy/scoping work sessions, ask employees to submit ideas for initiatives tied to a customer problem or personal interest. Select the strongest ones and incorporate them into their role. These are a few examples that have worked well. If you’ve found creative ways to build development opportunities into your employees day to day work, I’d love to hear what’s worked for you!

I have had an amazing internal discussion today and am putting it here so you can make use of it in the week to follow. As a corporate trainer, deep work has evolved into my seasoned ally, a silent force shaping impact and deep learning in my workshops. As a corporate trainer and L&D practitioner, I often find myself navigating the intricate balance of delivering workshops that not only educate but inspire lasting transformation. Today, I invite you behind the scenes to witness how the principles of Deep Work by Cal Newport have become key for my workshop design. 1. Distraction-Free Learning Zones: Creating an environment conducive to deep work is paramount. Before each workshop, I meticulously set the stage—a distraction-free zone where minds can immerse deeply in the learning experience. From silent zones to minimizing digital interruptions, every detail is curated for optimum focus. 2. Time Blocking for Engaged Learning: Time blocks as a balance for flow are a key element of my workshop agenda. Each segment is a deliberately carved block, dedicated to a specific skill or concept. This ensures not only an engaged audience but also a collective deep dive into the subject matter. 3. Prioritizing High-Impact Content: The essence of deep work lies in prioritizing high-impact tasks. When designing workshops, Newport's perspective guides the selection of content—ensuring that every concept explored is not just informative but has a profound, enduring impact on the participants' professional journey. 4. Engaging Deep Work Exercises: Workshops aren't about imparting information; they're about creating experiences for learning and deep thinking on the subject. Participants engage in exercises, creating an immersive space where they can apply newly acquired skills, fostering a deeper understanding that transcends theoretical knowledge. A challenge that I am taking and extending to you too- This week, experience a focused, distraction-free learning environment where every moment is crafted for maximum impact. Try to churn out the learning from the various tasks/ projects you work on. Get deep, that's where innovation happens. Priya Arora #deepwork #thinking #metacognition #learninganddevelopment #softskills #corporateculture #culturematters #workshop #facilitators #facilitation #traininganddevelopment #training The Female Story

The Week Before Your Workshop Determines Its Success … After leading more than 1,000 workshops across the world, there’s one golden rule I’ve learned: Preparation, preparation, preparation. The week before your workshop is not the time to relax — it’s the moment to make or break your success. Here’s what great preparation looks like: • Know exactly who will be in the room — their names, their roles, their personalities, and their interests. • Understand their stakes — what motivates them, what worries them, what they hope to get out of the session. • Design your flow carefully — tailor your techniques and tactics to fit the group, not just the agenda. • Practise, practise, practise — rehearse key moments, transitions, and how you’ll handle tricky situations. • Visualise success — mentally walk through the day: how will you open, how will you energise, how will you land your key messages? Even after 1,000+ workshops with the proven FORTH Innovation Method I still practise before every session I facilitate. Not because I’m nervous — but because respecting the group means showing up 100% prepared. Great workshops are not spontaneous magic. They are the result of disciplined preparation behind the scenes. The real work happens before you even enter the room. #Preparation #WorkshopFacilitation #Leadership #InnovationWorkshops #FacilitatorTips #WorkshopDesign #PracticeMakesPerfect #designthinking #innovation

I was recently commissioned to build and deliver a partnerships workshop for a $500M ARR company. Here's why they chose me. When I design a partnerships workshop, I focus on delivering an engaging session AND focused on proving the value it created. Partnerships often get sidelined because they’re seen as “fluffy.” Without clear metrics, it’s hard to justify investment, scale, or even a seat at the table. To change this, I focused on two things: Tracking outcomes: From participation to application, we measured how the workshop impacted real business goals. Speaking the language of executives: Instead of anecdotes, we used data like LTV:CAC and partner-driven ROI to showcase the tangible impact. If you want partnerships to be seen as a core GTM strategy, you need to back your work with hard numbers. Start here: Measure your partner-sourced vs. influenced revenue. Track the full partner lifecycle to identify what’s working. Tie your initiatives to company-wide goals. Partnerships thrive on relationships, but they scale with data.

Why do some learning experiences really change people while most just get done? The content is solid. The trainer knows their stuff. Yet something is missing. For years, I attended learning sessions designed around one question. How can this be explained better? And that drove my own initial teaching style. I had slides prepared. Frameworks ready to share. Over the years things have changed. I have myself learnt that my role isn't to deliver insight to participants, but to create the conditions where they can discover it themselves. I've watched this play out so many times now. A brilliant workshop. People leave energised. Three weeks later, nothing has changed. The moment I become the centre of the class, learning becomes dependent. On me. And this learning ends when the session ends. I don't try to control the learning anymore. I design conditions for it. I create safe conditions, then I largely get out of the way. I introduce ideas and invite others to explore them.I ask questions that slow people down rather than speed them up. I trust silence, even when it's uncomfortable. We adults don't live in neat frameworks. We live in ambiguity, complexity, real consequences. Traditional learning environments prepare us for exams. Learning where people own the process prepares them for real life conditions. I am firm about the what we are learning, but flexible on the how. I've coached leaders after the learning sessions are over. They don't remember the frameworks after a few weeks. They remember the question they asked themselves though. If learning depends on me, it ends with me. If learning depends on the learner, it continues. I'm guilty of wanting to be the expert in the room. It feels good when people nod at my wise comments and take notes. It feels uncertain when I ask a question and let the silence stretch. The future of learning isn't in better materials. It's in braver facilitation. What have you learnt recently that actually stuck? What made it so? Do tell! #coachshyam

❗ Only 12% of employees apply new skills learned in L&D programs to their jobs (HBR).  ❗ Are you confident that your Learning and Development initiatives are part of that 12%? And do you have the data to back it up?  ❗ L&D professionals who can track the business results of their programs report having a higher satisfaction with their services, more executive support and continued and increased resources for L&D investments.    Learning is always specific to each employee and requires personal context. Evaluating training effectiveness shows you how useful your current training offerings are and how you can improve them in the future. What’s more, effective training leads to higher employee performance and satisfaction, boosts team morale, and increases your return on investment (ROI). As a business, you’re investing valuable resources in your training programs, so it’s imperative that you regularly identify what’s working, what’s not, why, and how to keep improving. To identify the Right Employee Training Metrics for Your Training Program, here are a few important pointers: ✅ Consult with key stakeholders – before development, on the metrics they care about. Make sure to use your L&D expertise to inform your collaboration. ✅Avoid using L&D jargon when collaborating with stakeholders – Modify your language to suit the audience. ✅Determine the value of measuring the effectiveness of a training program. It takes effort to evaluate training effectiveness, and those that support key strategic outcomes should be the focus of your training metrics. ✅Avoid highlighting low-level metrics, such as enrollment and completion rates. 9 Examples of Commonly Used Training Metrics and L&D Metrics 📌 Completion Rates: The percentage of employees who successfully complete the training program. 📌Knowledge Retention: Measured through pre- and post-training assessments to evaluate how much information participants have retained. 📌Skill Improvement: Assessed through practical tests or simulations to determine how effectively the training has improved specific skills. 📌Behavioral Changes: Observing changes in employee behavior in the workplace that can be attributed to the training. 📌Employee Engagement: Employee feedback and surveys post-training to assess their engagement and satisfaction with the training. 📌Return on Investment (ROI): Calculating the financial return on investment from the training, considering costs vs. benefits. 📌Application of Skills: Evaluating how effectively employees are applying new skills or knowledge in their day-to-day work. 📌Training Cost per Employee: Calculating the total cost of training per participant. 📌Employee Turnover Rates: Assessing whether the training has an impact on employee retention and turnover rates. Let's discuss in comments which training metrics are you using and your experience of using it. #MeetaMeraki #Trainingeffectiveness

Sometimes the most meaningful learning emerges when students move beyond calculations and begin interrogating the lived realities behind financial decisions. During a recent routine classroom session using an Excel-driven Retirement Expense Estimation Tool and an online goal-planning calculator, I watched students push their thinking far beyond corpus adequacy and asset allocation. What stood out were the unexpected, human-centred insights; ones that rarely surface in traditional finance classrooms. Some of the most striking contributions included: • Students analysed how choosing a Tier-2 or Tier-3 city could dramatically extend a retirement corpus through lower living costs, lower healthcare inflation, and stronger community networks. • One team questioned whether the “expected lifestyle” we input into tools actually reflects retirees’ evolving aspirations. Their suggestion to build multiple lifestyle pathways, not one fixed projection, brought behavioural finance and life-design thinking into the conversation. • A group discussed behavioural trade-offs: 'Should we prioritise staying close to family even if it means higher expenses, or optimise purely on financial grounds?' Watching students connect technical tools to human realities reaffirmed why experiential learning matters: it cultivates judgment, empathy, and the ability to see finance not just as numbers, but as life decisions. If this generation can think beyond the spreadsheet, the next one will redefine what financial wisdom looks like.☺️ #ExperientialLearning #FutureOfFinance #FinanceEducation #CriticalThinking #HigherOrderThinking #ProblemBasedLearning #RetirementPlanning #LearningInnovation #21stCenturySkills

“Draw a triangle.” That’s all I said. And that’s where everything began to shift Last week, during a soft skills session, I asked the group to draw a shape. Simple instructions: Draw a triangle. Draw a rectangle below it, same width as the triangle base. Add two small rectangles underneath. Put a circle inside the rectangle. The results? 17 different drawings. 17 interpretations of the same words. And 17 quiet “aha” moments when I showed what I had in mind. That’s when the room went silent. Because it wasn’t about geometry. It was about: Assumptions. Unasked questions. Unchecked clarity. And the dangerous illusion that “I’ve understood” is the same as “we’re aligned.” This isn’t just true in workshops. It’s true in boardrooms, factory floors, hospitals, and Zoom calls. Learning preferences have shifted, and training must too. Today’s learners — across industries — no longer want just theory, slides, and checklists. They want: - Stories, not stock phrases - Practice, not passivity - Emotion, not just information - Real-life, not role titles They want learning that sticks. And as trainers, we must shift from: Content delivery → Contextual facilitation PowerPoint lectures → Immersive activities One-time workshops → Continuous learning moments Here’s what’s working now (and what we used in the session): Brain-Based & Micro Learning: Because our brains remember stories and bite-sized takeaways better than data dumps. Case Studies + Role Plays: Like the one where a nurse preps the wrong Mr. Iyer for a CT scan. Or where “2 tablets of XYZ” meant two different things to the doctor, pharmacist, and nurse. Sticky Tools: WIIFM framing (“What’s in it for me?”) Emotionally anchored breakout discussions Micro contracts (1 action they’ll take tomorrow) And the data backs this up: 80% of safety issues stem from miscommunication or unclear assumptions. 60% of diagnostic delays arise because someone thought the previous person had checked. Not just in healthcare. Across teams. Across industries. So here's my reflection as a facilitator: If your session doesn’t create a pause, a shift, or an “I didn’t see it that way before”, it’s just information. But if it sticks, it shifts behaviour. And when behaviour shifts, culture changes. To all facilitators, L&D leaders, and coaches, are we still delivering? Or are we now co-creating transformation? I’d love to hear how you’re making learning stick in 2025 and beyond. Drop a comment if this post made you reflect. Share your favourite tool to make your sessions more human, more real. Let’s build a world where learning isn’t an event — it’s an experience. Follow me, Sudhakar Reddy G., for more such insights. #LeadershipDevelopment #Facilitation #CorporateTraining #StickyLearning #LifelongLearning #EmpathyInAction #CultureChange #ExecutiveCoaching #CommunicationSkills