PaperCut NG 25.0 release history

Enhancements

• Added the listPrinterAccessGroups method to the Web Services API . This new method allows administrators to programmatically retrieve a list of all user groups that have access to a specific printer. [PO-1505]

Fixes

• Fixed an issue where the linked print queues for a Direct Print Monitor printer were not displayed under Printers > PRINTERNAME > Queues. See known issue PO-3694 for more information.
• Fixed an issue where recently used accounts were not sorted at the top of the account list on some devices connected to a Site Server. This fix ensures that the most recently used accounts are easily accessible, saving users from having to manually search for them. [PO-3415]
• Fixed an issue that prevented the Environment Dashboard from loading. See known issue PO-3707 for more information.

Other notes

• This version does not contain a database upgrade.

Enhancements

• Reporting: Significantly improved the performance of several built-in reports, including the ‘User - Shared Account Usage’ and ‘Department Usage’ reports. When you use complex filtering options, these reports now load much faster. [PO-3160]
• Web Print: For Windows now runs on a 64-bit architecture, which significantly improves rendering performance and reduces processing time. In addition, new checks have been implemented to ensure that password-protected or encrypted documents and those with printing restrictions are identified and blocked, preventing failed print jobs. [PIE-935]

Fixes

• Fixed an issue where the installation package for our Payment Gateway was updated to use a generic PaperCut logo, ensuring consistency across both PaperCut NG and PaperCut MF. [PO-3534]
• Fixed an issue where temporary scan job data was not automatically cleaned up from the mapdb database on the filesystem. Note: Any in-progress or pending scan jobs will be removed with this update. [PO-3527, PO-3509]
• Fixed an issue where administrators with printer group restrictions could not access the ‘Jobs Pending Release’ page or the direct job release page. See known issue PO-3648 for more information.
• Fixed an issue that caused an error page to display when filtering the Printers or Devices pages in the Admin console by Alternative ID Number. See known issue PO-3690 for more information. Note: The fix is included in the updated build 74324 and onwards.
• Fixed an issue where attempting to upload a Not-For-Resale (NFR) or Trial license could fail and display an ‘Unable to resolve expression’ error. See known issue PO-3679 for more information. Note: The fix is included in the updated build 74324 and onwards.
• Fixed an issue in the installer where an existing license file could sometimes cause a ‘JRE file not found’ error during an upgrade. See known issue PO-3701 for more information. Note: The fix is included in the updated build 74378.

Print Provider

• Improved SNMP monitoring for the HP Color LaserJet Pro MFP 4303 series. PaperCut now reliably reads the device’s serial number and toner levels. [PIE-782]
• Fixed an issue where PaperCut would not correctly report when a large-capacity paper tray was empty on some devices. [PIE-900]
• Universal Print Connector:
  • Bundled the latest Universal Print Connector v2024-08-07-1452. For more information, see Universal Print Connector release notes . [PIE-799]
  • The PaperCut installer now automatically adds a firewall exception for outgoing port 9151. [PIE-943]
• Fixed a daily maintenance task check issue that caused a ‘No toner information received’ message to be displayed on the PaperCut Admin interface page. Toner levels are now correctly checked and displayed. [PIE-931]
• Email to Print: Improved debug logging to help administrators diagnose and troubleshoot potential performance issues with Email to Print jobs. [PIE-924]

Other notes

• This version does not contain a database upgrade.

Fixes

• Fixed an issue where the sync process would stop unexpectedly if a user was removed from the sync source (e.g., Active Directory, LDAP). The sync will now complete successfully under these conditions. See known issue PO-3583 for more information. [PO-3583]
• Fixed an issue where the Application Server may use excessive memory when encountering rare error-states. [PO-3584]
• Fixed an issue that can cause high CPU usage on the application server (or database server when using an external database) when loading pages within the admin interface or when users access the end user web pages. See known issue PO-3590 for more information. [PO-3590]
• Fixed an issue that can cause the UI to be slow or in some cases hang when an admin edits print job details or views the transaction history. See known issue PO-3605 for more information. [PO-3605]
• Fixed an issue where the “Your license or subscription has expired” message in the admin interface would not be displayed correctly. [PO-3556]
• Fixed an issue where the Vietnamese currency (Dong) symbol does not appear correctly in PDF reports. See known issue PO-3558 for more information. [PO-3543]
• Fixed an issue where the Print Archiving previews are not available if the admin interface display is set to Arabic. See known issue PO-3558 for more information. [PO-3542]
• Fixed an issue where the PaperCut Client could cause excessive CPU usage on the Application Server by repeatedly making unnecessary requests. See known issue PO-3614 for more information. Note: The fix is included in the updated build 74298.

Other notes

• This version does not contain a database upgrade.

Latest PaperCut components required for version 25:

• Job Ticketing customers: Before upgrading to v25, ensure you are running Job Ticketing server version 1.0.3127 or later. Refer to the update instructions or for more information see Are you using Job Ticketing? . [PO-3039]
• Payment Gateways customers: After upgrading to v25, ensure the Payment Gateways are updated to the latest versions. This ensures continued compatibility and access to the latest features. Refer to the update instructions or for more information see Are you using a payment gateway? . [PO-3251]

New Features

Core infrastructure and security uplift

• Security: PaperCut NG/MF version 25 includes significant upgrades of several third-party dependencies, core dependencies and other improvements. [PO-2624, PO-2613, PO-803, PO-2800, PO-2802]
• New ZGC Garbage Collector: PaperCut NG/MF now utilize the Z Garbage Collector (ZGC). This advanced garbage collector significantly reduces application pause times, even with very large memory heaps, leading to more consistent and responsive performance for your PaperCut environment. [PO-3250, PO-3454]
• Improved the display of currency signs and formatting for various regions. [PO-3520]

Database driver management

• Better visibility and alerts: The ‘About’ tab in the Admin Interface now displays database and driver versions to help with troubleshooting. Also includes in-product alerts for outdated driver detection. [PO-3092, PO-3089]
• Controlled updates: Updating to newer, endorsed drivers is a deliberate, manual step. This puts you in full control, especially for complex database setups. For all new v25 installs you’ll find these endorsed drivers packaged in [install dir]/repository/database-drivers/. [PO-2979]

Fixes

• Fixed an issue where users with Azure AD accounts and Multi-Factor Authentication (MFA) enabled experienced a login loop and couldn’t log in to Mobile Release. [PO-3325]
• Fixed an issue where external databases drivers were overwritten on upgrades. When upgrading to v25, existing database drivers are now persistent because they are moved to the new [install dir]/server/lib-ext/ location. [PO-3004, PO-3088, PO-2413]
• Fixed an issue in environments with a large number of users, where the Application Server could use excessive memory when performing entitlements checks. [PO-3609]

Print Provider

• Fixed an issue on Windows where print jobs that were redirected to a different printer were incorrectly recounted, potentially leading to double charges for users. This occurred when the system language was set to Japanese, Brazilian Portuguese, or Italian. [PIE-838]
• Fixed an issue that caused the PaperCut NG/MF Client installer to display an incorrect version number for the PaperCut user client. [PO-2272, PIE-927]

Other notes

• This version contains a database upgrade.