Social Enabler for XPages
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This document discusses the Social Enabler project from OpenNTF, which aims to provide social functionality for XPages applications using the IBM Social Business Toolkit. It outlines goals like providing ready-to-use components, APIs, and scenarios. Key technologies discussed include HTML5, REST, JSON, OAuth, Activity Streams, and OpenSocial. Current functionality demonstrated includes reading from and writing to activity streams, displaying XPages in embedded experiences, and writing custom REST services.
Social Enabler for XPages
- 1. Social Enabler for XPages http://socialenabler.openntf.org Philippe Riand, Niklas Heidloff 05/02/11 1
- 2. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 2
- 3. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 3
- 4. Introduction People are connected more than ever blurring the line between business and private life Information is scattered more than ever, within enterprises and in public social networks, within on premise systems and on the cloud As a result there are new requirements for technologies to integrate and interoperate between heterogenous systems This deck shows ideas how to address these new requirements using XPages and the IBM Social Business Toolkit based on industry standards This deck as well as the OpenNTF project Social Enabler are work in progress at this time 4
- 5. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 5
- 6. Goals of the OpenNTF Project Get feedback from the community Identify XPages requirements for new social functionality Show strategic direction Provide some of the new functionality as open source to receive early feedback from developers Disclaimer The IBM® Social Business Toolkit is only available as test version on Greenhouse. It is not part of any IBM product yet. The code on OpenNTF is not production ready, not officially supported by IBM and it will change. 6
- 7. Goals of the OpenNTF Project XPages controls Ready to use components – Community members, activity lists... – Access to external networks (Facebook like...) XPages gadgets Projecting existing XPages as OpenSocial gadgets Support for the embedded experience Easy to use APIs Java and JavaScript bindings to the Social Business Toolkit APIs – Creating new entries in the activity stream – Accessing Profiles, Communities, Activities... New data sources dealing with REST services, with pre-built capability for Connections and external services – Pluggable authentication mechanisms including OAuth, SSO... Simple actions – Creating a new Community, Activity... 7
- 8. Goals of the OpenNTF Project Social APIs Seamless access to user Profiles coming from multiple sources – IBM Connections®, Facebook... – Single, unique API for the application developer – Automatic data caching for better performance Social APIs with identity mapping Framework for creating custom REST services 8
- 9. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 9
- 10. Technologies based on Standards HTML5 REST JSON OAuth Activity Streams OpenSocial 10
- 11. OAuth 11
- 12. Activity Streams 12
- 13. OpenSocial 13
- 14. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 14
- 15. IBM Social Business Toolkit The IBM Social Business Toolkit is a new cross-product integration with the Lotus Social Business portfolio and extensibility toolkit for developers. Initially, the IBM Social Business Toolkit delivers a set of tools that enable developers to publish and retrieve events to the activity stream. The toolkit further enables cloud deployability, open standards-based APIs to consume, produce, and use events, a configurable adapter framework for consuming existing external content, filtering capabilities, and enhanced administrative features for better security. In the future, the toolkit will expand to include extensibility areas such as share box, embedded experiences, and more. 15
- 16. IBM Social Business Toolkit Applications OpenSocial Other OpenSocial APIs REST APIs Gadgets Public APIs REST Specific APIs IBM Social Business Toolkit APIs IBM Core Modules, IBM & Partners Value-added Modules X Y Z Business modules X Y Z Internal APIs Platform specific APIs APIs APIs APIs APIs 16
- 17. API Test Application https://greenhouse.lotus.com/vulcan/shindig/client/testAPI.jsp 17
- 19. Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References 19
- 20. OAuth 20
- 21. Read from Activity Stream 21
- 22. Write to Activity Stream (synch or asynch) 22
- 23. Display XPage in Embedded Experience 23
- 24. Write custom REST Services 24
- 25. Content Introduction Goals of the OpenNTF project Technologies IBM® Social Business Toolkit Current functionality of Social Enabler project Scenarios References 25
- 26. Scenarios Lead manager application Utilizes SBT, Connections, LotusLive Hiring workflow Utilizes Twitter, Facebook, SBT, Connections Personal website Utilizes Facebook, Twitter, YouTube, etc. 26
- 27. Lead Manager Application This is a sample application for the fictional ZetaBank company's CRM application It had been initially developed as a 'classic' Notes/Domino application, and then moved to XPages The XPages application is out since 2009 It doesn't use the XPages extension library It aggregates data from multiple sources The base version is available freely on OpenNTF: http://www.openntf.org/p/Lead%20Manager%20X 27
- 28. Work in Context with other People Create a community per customer Add the people interested by a particular customer Share documents, resources... related to a customer Create activities per deal Track the actions and resources associated with a deal Create this activity as part of the customer community Start or use a community/activity right from the application 28
- 29. Share Resources With a Customer Share documents with the customer Technical information on the deal Proposals ... Use the file API to share resources on the cloud Use LotusLive APIs Easily retrieve track information in the LeadManager UI 29
- 30. Notify a User When an Event Happens Publish events happening in the application to the Activity Stream Synchronously, when the event happens Asynchronously, from an agent, when an action has to be taken Let a user choose the events he is interested by Filter on companies Filter on events: customer changes, lead changed... Display the event in context using the embedded experience Display an XPages gadget in the activity stream showing either the customer or the event Send an email 30
- 31. Find Information on People For internal members - employees Display the people business card when a user is displayed Go to the member profile Look for profiles working on similar leads – Search similar leads and the access the people in the community For external members – customer contacts Find related information on the public network 31
- 32. Communicate with People Start instant messaging conversation Add presence awareness to the user names Add Sametime chat capability using the ST proxy Send an email within the context of a company/lead Create the email with some data pre-added Setup meetings on the fly, with the interested people Send calendar invitations using the Social Mail Gadget Create the Sametime meeting room, if needed Allow instant meeting and screen sharing 32
- 33. Collaborative Editing Experience Collaborative editing experience Work on a contract with other people Leverage LotusLive Symphony for concurrent editing 33
- 34. Hiring Worklow A classic hiring workflow can be improved by using social techniques 34
- 35. Hiring Workflow Post job opening to company pages on Facebook, LinkedIn, etc. Vice versa consolidate comments to the postings back in the workflow system UI Twitter regularly/on scheduled basis about open jobs Vice versa consolidate replies to the postings back in the workflow system UI Agent collects a summary of information found in the internet (e.g. Facebook, blogs, etc) about candidates Create a Connections activity to define collaboratively the job description and/or to discuss which candidate to take Via Connections profiles find similar jobs within the organisation, check what they earn before making offer 35
- 36. Personal Website Allow Facebook comments and likes Share blogs and websites Manually Automatic/background 36
- 37. Personal Website Upload to and embed pictures from Flickr Upload to and embed videos from YouTube Upload to and embed slides from SlideShare Embed widgets (e.g. latest entries) from Twitter, Facebook, YouTube, etc. on the personal website 37
- 38. Personal Website Visitors can rate any page Visitors can like any page Visitors can comment on any page There are views/sitemaps to filter pages by these criteria Website provides widgets with updates from this website 38
- 39. References OpenNTF project: http://socialenabler.openntf.org IBM Social Business Toolkit wiki: http://www-10.lotus.com/ldd/ appdevwiki.nsf API Test Application: https://greenhouse.lotus.com/vulcan/shindig/client/ testAPI.jsp Embedded Experience: https://greenhouse.lotus.com/activitystream/ Oauth: http://oauth.net OpenSocial: http://opensocial.org Activity Streams: http://activitystrea.ms Niklas Heidloff's blog: http://heidloff.net Lead manager base application: http://www.openntf.org/p/Lead% 20Manager%20X Lead manager article: http://www-10.lotus.com/ldd/ddwiki.nsf/dx/ lead_manager_x_overview.htm 39
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