Transformative
Technologies
Emergent technologies that introduce the next revolution
A decade of
change
“Essentials of Marketing” is a
standard text in marketing in
University of Bedford. It was
published in 2013 and had ten pages
(of 400) devoted to social media.
By 2015, e-commerce sales by
businesses with 10 or more
employees in the UK non-financial
sector were £533 billion,
representing 19.0% of business
turnover!
How big is the change
The Importance
of Online
Marketing is
dramatic
● In 2017, 90% of households in Great
Britain had internet access, an increase
from 89% in 2016 and 57% in 2006.
● In terms of purchases, 77% of adults
bought goods or services online, up from
53% in 2008.
● Online sales are 15% and growing at 3%
per month.
a. Office of National Statistics
What has been
transformative?
● Social media
● Mobile
● Apps
● Video
● Quantitative and qualitative
online research
● Data and open source API’s
● Artificial Intelligence
● Support services (many free)
● AR/VR
● Decline in popularity of
traditional communication
channels
The next Big
Thing
Mobile will change
Micro Marketing More important
AR/VR to be the next big new
communication channel
Product development will be faster
and more responsive the customer
ambition
Who predicts
innovation
Monitor and make lists, revise
them and then use imagination
and creativity to explore
potential marketing applications
● The process of innovations
http://bit.ly/2yXS8c3
● Universities http://bit.ly/2z0RWJ0
● Consultants http://bit.ly/2yXVagr,
http://bit.ly/2yYt3NS
● Journals http://bit.ly/2yXT3ci,
http://bit.ly/2yYTfI9
● Newspapers http://bit.ly/2yZHKk0
● Institutions http://bit.ly/2yXcORn,
http://bit.ly/2yY5btZ
An example
Gartner Hype-Cycle
Software defined
security
Not much impact for Marcoms
Ensures that the appropriate security controls
automatically remain in place, regardless of
where an application moves, whether on-
premises or to public clouds.
Enterprise taxonomy
and ontology
management
Important to know about for
management of evermore data
and its dynamic applications
In a general context, taxonomy and ontology are
often considered synonymous. However, they
are different concepts that require different tools
to manage them. A taxonomy and an ontology
are technically two ways of organizing
information.
A taxonomy is a knowledge tree, a logical
structure that uses hierarchies to classify
documents, concepts, etc.
An ontology is a representation of knowledge
that defines the meaning of concepts and the
relationships among different concepts (it can
include several taxonomies).
Cognitive Expert
Advisors
We have already explored this
concept (API’s and Artificial
Intelligence)
AI and cognitive computers can learn from
interactions, understand natural language,
build knowledge and generally interact more
like humans. This capability is being used to
develop expert advisors – systems that can
provide relevant recommendations of items,
information or services based on the context
of what the person is asking for.
Read more: https://www.insider-
trends.com/the-unknown-technologies-
shaping-our-future/#ixzz4x26YsnSB
Drones
http://read.bi/2yYEogT
Blockchain
Is a core technology on top of
which a lot will happen
By allowing digital information to be distributed
but not copied, blockchain technology created
the backbone of a new type of internet.
Originally devised for the digital currency,
Bitcoin, the tech community is now finding
other potential uses for the technology.
Blockchain Revolution by Don Tapscott
http://bit.ly/2hpSbTE
Cognitive
Computing
Getting close to singularity?
Cognitive computing is the simulation of
human thought processes in a computerized
model. Cognitive computing involves self-
learning systems that use data mining, pattern
recognition and natural language processing
to mimic the way the human brain works. The
goal of cognitive computing is to create
automated IT systems that are capable of
solving problems without requiring human
assistance. http://bit.ly/2hpqE4X
Forbes says http://bit.ly/2hqX9Q9
Who’s doing it? http://bit.ly/2hpzf7O
Carbon
Nanotubes
A technology that can change
communication devices
Scientists at the U.S. Department of Energy's
National Renewable Energy Laboratory (NREL)
reported significant advances in the
thermoelectric performance of organic
semiconductors based on carbon nanotube
thin films that could be integrated into fabrics
to convert waste heat into electricity or serve
as a small power source. Nanotubes can also
be used instead of copper wire and embedded
in wearables including AR glasses.
http://bit.ly/2hp1lQu, http://bit.ly/2hqYtCB,
Autonomous
Vehicles
Not just cars
And now they are at the trial stage:
http://tcrn.ch/2hrreiw
http://read.bi/2hprq20
Machine
Learning
Really useful for Marketing
Machine learning is a field of computer science
that gives computers the ability to learn
without being explicitly programmed.
http://bit.ly/2hq1t26
http://bit.ly/2hq7yM0
http://ubm.io/2hq82li
http://bit.ly/2hphJAw
Deep Learning
Deep learning (also known as deep structured
learning or hierarchical learning) is part of a
broader family of machine learning methods
based on learningdata representations, as
opposed to task-specific algorithms. Learning
can be supervised, partially supervised or
unsupervised. http://bit.ly/2A3m6su
Smart Home
Add your products to the smart
home
What if all the devices in your life could
connect to the Internet? Not just computers
and smartphones, but everything: clocks,
speakers, lights, door bells, cameras, windows,
window blinds, hot water heaters, appliances,
cooking utensils, you name it. And what if
those devices could all communicate, send
you information, and take your commands? It's
not science fiction; it's the Internet of Things
(IoT), and it's a key component of home
automation and smart homes.
http://bit.ly/2A3AVLS
http://bit.ly/2A3Bt4o
Virtual Assistants
You too can add to its capability
and knowledge
Adecade ago, the names Alexa and Cortana
were just names. These days, however, they're
synonymous with intelligent or virtual
assistants, which – along with the likes of
Samsung Bixby, Siri, IBM Watson and Google
Assistant – have redefined how we interact
with our devices and software.
http://bit.ly/2A2lOlV ,
https://assistant.google.com/
https://e2e.ti.com/tags/TechTrends
IoT and
Platforms
This is big for marketing
The Internet of Things presents an enormous
opportunity to transform the way we live and
do business. IoT will have an economic impact
of between $4 trillion and $11 trillion by 2025.
In order to get value from the Internet of
Things (IoT), it helps to have a platform on
which to create and manage applications, to
run analytics, and to store and secure your
data. Like an operating system for a laptop, a
platform does a lot of things in the background
that makes life easier and less expensive for
developers, managers, and users.
http://bit.ly/2A2MQcM, https://ibm.co/2A3DzBi,
http://bit.ly/2A3TaRw
What Next
The next slides are available and
extend the range of technologies
even further.
For more, please email me:
david.g.h.phillips@gmail.com

Transformative technologies

  • 1.
  • 2.
    A decade of change “Essentialsof Marketing” is a standard text in marketing in University of Bedford. It was published in 2013 and had ten pages (of 400) devoted to social media. By 2015, e-commerce sales by businesses with 10 or more employees in the UK non-financial sector were £533 billion, representing 19.0% of business turnover! How big is the change
  • 3.
    The Importance of Online Marketingis dramatic ● In 2017, 90% of households in Great Britain had internet access, an increase from 89% in 2016 and 57% in 2006. ● In terms of purchases, 77% of adults bought goods or services online, up from 53% in 2008. ● Online sales are 15% and growing at 3% per month. a. Office of National Statistics
  • 4.
    What has been transformative? ●Social media ● Mobile ● Apps ● Video ● Quantitative and qualitative online research ● Data and open source API’s ● Artificial Intelligence ● Support services (many free) ● AR/VR ● Decline in popularity of traditional communication channels
  • 5.
    The next Big Thing Mobilewill change Micro Marketing More important AR/VR to be the next big new communication channel Product development will be faster and more responsive the customer ambition
  • 6.
    Who predicts innovation Monitor andmake lists, revise them and then use imagination and creativity to explore potential marketing applications ● The process of innovations http://bit.ly/2yXS8c3 ● Universities http://bit.ly/2z0RWJ0 ● Consultants http://bit.ly/2yXVagr, http://bit.ly/2yYt3NS ● Journals http://bit.ly/2yXT3ci, http://bit.ly/2yYTfI9 ● Newspapers http://bit.ly/2yZHKk0 ● Institutions http://bit.ly/2yXcORn, http://bit.ly/2yY5btZ
  • 7.
  • 8.
    Software defined security Not muchimpact for Marcoms Ensures that the appropriate security controls automatically remain in place, regardless of where an application moves, whether on- premises or to public clouds.
  • 9.
    Enterprise taxonomy and ontology management Importantto know about for management of evermore data and its dynamic applications In a general context, taxonomy and ontology are often considered synonymous. However, they are different concepts that require different tools to manage them. A taxonomy and an ontology are technically two ways of organizing information. A taxonomy is a knowledge tree, a logical structure that uses hierarchies to classify documents, concepts, etc. An ontology is a representation of knowledge that defines the meaning of concepts and the relationships among different concepts (it can include several taxonomies).
  • 10.
    Cognitive Expert Advisors We havealready explored this concept (API’s and Artificial Intelligence) AI and cognitive computers can learn from interactions, understand natural language, build knowledge and generally interact more like humans. This capability is being used to develop expert advisors – systems that can provide relevant recommendations of items, information or services based on the context of what the person is asking for. Read more: https://www.insider- trends.com/the-unknown-technologies- shaping-our-future/#ixzz4x26YsnSB
  • 11.
  • 12.
    Blockchain Is a coretechnology on top of which a lot will happen By allowing digital information to be distributed but not copied, blockchain technology created the backbone of a new type of internet. Originally devised for the digital currency, Bitcoin, the tech community is now finding other potential uses for the technology. Blockchain Revolution by Don Tapscott http://bit.ly/2hpSbTE
  • 13.
    Cognitive Computing Getting close tosingularity? Cognitive computing is the simulation of human thought processes in a computerized model. Cognitive computing involves self- learning systems that use data mining, pattern recognition and natural language processing to mimic the way the human brain works. The goal of cognitive computing is to create automated IT systems that are capable of solving problems without requiring human assistance. http://bit.ly/2hpqE4X Forbes says http://bit.ly/2hqX9Q9 Who’s doing it? http://bit.ly/2hpzf7O
  • 14.
    Carbon Nanotubes A technology thatcan change communication devices Scientists at the U.S. Department of Energy's National Renewable Energy Laboratory (NREL) reported significant advances in the thermoelectric performance of organic semiconductors based on carbon nanotube thin films that could be integrated into fabrics to convert waste heat into electricity or serve as a small power source. Nanotubes can also be used instead of copper wire and embedded in wearables including AR glasses. http://bit.ly/2hp1lQu, http://bit.ly/2hqYtCB,
  • 15.
    Autonomous Vehicles Not just cars Andnow they are at the trial stage: http://tcrn.ch/2hrreiw http://read.bi/2hprq20
  • 16.
    Machine Learning Really useful forMarketing Machine learning is a field of computer science that gives computers the ability to learn without being explicitly programmed. http://bit.ly/2hq1t26 http://bit.ly/2hq7yM0 http://ubm.io/2hq82li http://bit.ly/2hphJAw
  • 17.
    Deep Learning Deep learning(also known as deep structured learning or hierarchical learning) is part of a broader family of machine learning methods based on learningdata representations, as opposed to task-specific algorithms. Learning can be supervised, partially supervised or unsupervised. http://bit.ly/2A3m6su
  • 18.
    Smart Home Add yourproducts to the smart home What if all the devices in your life could connect to the Internet? Not just computers and smartphones, but everything: clocks, speakers, lights, door bells, cameras, windows, window blinds, hot water heaters, appliances, cooking utensils, you name it. And what if those devices could all communicate, send you information, and take your commands? It's not science fiction; it's the Internet of Things (IoT), and it's a key component of home automation and smart homes. http://bit.ly/2A3AVLS http://bit.ly/2A3Bt4o
  • 19.
    Virtual Assistants You toocan add to its capability and knowledge Adecade ago, the names Alexa and Cortana were just names. These days, however, they're synonymous with intelligent or virtual assistants, which – along with the likes of Samsung Bixby, Siri, IBM Watson and Google Assistant – have redefined how we interact with our devices and software. http://bit.ly/2A2lOlV , https://assistant.google.com/
  • 20.
  • 21.
    IoT and Platforms This isbig for marketing The Internet of Things presents an enormous opportunity to transform the way we live and do business. IoT will have an economic impact of between $4 trillion and $11 trillion by 2025. In order to get value from the Internet of Things (IoT), it helps to have a platform on which to create and manage applications, to run analytics, and to store and secure your data. Like an operating system for a laptop, a platform does a lot of things in the background that makes life easier and less expensive for developers, managers, and users. http://bit.ly/2A2MQcM, https://ibm.co/2A3DzBi, http://bit.ly/2A3TaRw
  • 22.
    What Next The nextslides are available and extend the range of technologies even further. For more, please email me: [email protected]