Oleg Sapishchuk

🚀 Salesforce Q2 Earnings: What its ahead for the ecosystem? Salesforce reported Q2 revenue of $10.24B (+9% YoY) and $1.2B ARR in Data Cloud + AI, with 12,500+ Agentforce deals and 60% more pilots going live 🤖 Here’s the big story: the shift to agentic enterprises is real and it’s unlocking huge opportunities for partners. 💡 What partners should focus on: Driving AI adoption and scaling Agentforce Implementing Data Cloud (already used by 50% of F500) If you're in the Salesforce ecosystem, now is the time to lead with AI, not follow 💪

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AI-Native Salesforce delivery - From Pyramids to Pods For decades, #Salesforce projects have run like an assembly line: PM → BA → Tech Lead → Dev → Tester → Go live. That worked in the legacy , pre-AI world. But now? It’s a liability. The future belongs to Human + Agent Pods Small, versatile teams of 1–3 humans Multiple AI Agents purpose-built for Salesforce delivery End-to-end ownership of the client journey No more “BA writes the story → Dev codes it → Tester validates it.” In a pod, humans and AI own all stages together. At GetGenerative.ai we’re leading with this model. Our pods are led by exceptional humans — seasoned Salesforce techno-functional professionals who’ve delivered across industries — supported by our purpose-built AI Agents tuned for every stage of the Salesforce lifecycle. This means: → Fewer handoffs = Up to 70% shorter time to market → Smaller teams = Up to 45% lower cost → Consistent Quality = 100% aligned to Salesforce best practices The future isn’t human or machine. It’s human with machine — working side-by-side in the same pod. Read how GetGenerative.ai built Pods instead of Pyramids in my 3 minute blog. Link in comments #FutureOfWork #DigitalTransformation #ArtificialIntelligence #Agile #SalesforceConsulting #SalesforceDelivery #AIAgents #AIConsulting #TechInnovation #AgileDelivery #AINative #PodModel #HumanAndMachine #GetGenerative #ConsultingInnovation #Dreamforce25 #Agentforce #Trailhead #Trailblazers

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🎯 Service Cloud Deep Dive: Skill-Based Routing in Omnichannel Ever wondered how Salesforce ensures the right work item reaches the right agent at the right time? That’s where Skill-Based Routing in Omni-Channel comes in. Instead of assigning cases randomly or based only on availability, Salesforce looks at your agents’ skills (like product knowledge, language, or technical expertise) and routes work accordingly. This ensures: ✅ Faster resolution times ✅ Improved customer satisfaction ✅ Efficient use of your team’s strengths In my latest video, I break down: 🔹 Why skill-based routing matters in real business scenarios 🔹 How to set it up step by step 🔹 The difference between capacity-based and skill-based assignment If you’re preparing for Service Cloud projects or even Salesforce interviews, this concept is a must-know! Check all my revision videos - https://lnkd.in/gr-3v3U3

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🚀 The Conversational Layer is Coming to Salesforce DevOps—Copado Makes Its Move The Salesforce DevOps landscape is stratifying before our eyes. Copado's Org Intelligence joins Salesforce's MCP Server and Cirra AI's admin tools in a clear trend: conversational interfaces are becoming the orchestration layer for DevOps operations. Gloria Ramchandani frames it perfectly: "We're laying the foundation. By giving our agents real-time awareness of your Salesforce org, we're making it faster and safer to build with confidence—no more guesswork when you touch production." This is plumbing, not magic, but essential plumbing for what's coming. 📊 Real-time metadata API integration for contextual agent responses ⚡ 50% faster production issue resolution with dependency awareness 🔮 Sets stage for Slack-first Salesforce development workflows Are you thinking about Cognitive DevOps? What's your vision for the future of agent-orchestrated release management? 👉🔗https://lnkd.in/g9afbHjp #SalesforceDevOps #Copado #OrgIntelligence #CognitiveDevOps #Salesforce #DevOps #Agentforce #MetadataAPI #ConversationalAI #AIAgents #VirtualEmployees #VEEconomics #CICD #ReleaseManagement #SalesforceOrg #MCPServer #DevOpsAutomation #SalesforceDX #Trailblazer #EnterpriseAI #AIOps #SalesforceAdmin #RevOps #ITOps #DigitalTransformation #CloudComputing #PlatformEngineering #SaaS #TechLeadership #FutureOfWork

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