Head of Operations – Industrial Solutions

Head of Operations – Industrial Solutions

📍 Walloon Brabant, Belgium (Hybrid)

About Nalys

Nalys is a fast-growing consultancy company specialized in high-tech engineering and life sciences. Founded 15 years ago, we partner with leading organizations to deliver innovative solutions and expert support across a wide range of technical domains. At Nalys, we believe in combining deep expertise with a human-centric approach — empowering our consultants to thrive and our clients to succeed. Joining Nalys means becoming part of a collaborative, agile, and forward-thinking team that values excellence, innovation, and continuous growth.

We are currently recruiting a Head of Operations – Industrial Solutions for one of our pharmaceutical partners based int he Walloon Brabant.

The Role & Responsibilities

As a permanent member of the Management Team, the Head of Operations will define, optimize, implement, and monitor global operations for both services and new equipment. This strategic role is key to shaping the 5-year business plan and ensuring its successful execution through resource alignment and organizational development.

You will:

• Lead Operational Strategy
• Translate BU strategy into actionable operational plans
• Drive execution and ensure alignment with long-term goals
• Champion customer centricity and operational excellence
• Manage and Develop Teams
• Oversee 4 operational teams
• Foster career development and long-term operational expertise
• Promote cross-functional optimization and resource allocation
• Drive Continuous Improvement
• Establish governance for process improvement with measurable outcomes
• Support change management and transformation initiatives
• Support Business & Innovation
• Provide feedback to enhance product roadmaps and reliability programs
• Collaborate with R&D and New Applications teams on validation and operating models
• Represent the BU internally and externally
• Contribute to pre-sales activities on operational topics.

Your Profile

We’re looking for a strategic leader with a strong operational mindset and a passion for excellence:

• You have a minimum of 10 years’ experience in an industrial environment, ideally involving product delivery
• Proven leadership in managing international and multicultural teams
• You have a strong background in operations and resource management
• You are experienced in change management and organizational transformation
• Solid business acumen and analytical skills
• You are resilient under pressure and ability to lead through complexity
• You are open to travel (~15%) to meet teams and clients.

The Recruitment Process

By applying for the Head of Operations – Industrial Solutions position, you will go through the following steps:

1. Olivia Braszko, TA Specialist at Nalys, will review your application and schedule an initial screening
2. A second interview will be held with our Technical Director, Alexandre Ivankovich
3. Final interview with our Business Unit Director, Jimmy Rousseaux.

If you're ready to lead global operations with purpose and innovation, we’d love to hear from you!