Friday Rant Part IV
Today: Procurement needs digitalization? Don’t worry, CIOs have it all under control.
After a short summer break, it is time to continue the Friday rant series. Why?
In recent conversations with several companies, I have noticed a recurring theme. While the business often recognizes the immediate need and value of digitalizing Procurement, many initiatives stall at the CIO level. Hmm.....
After all, who needs real-life procurement experience when you’ve got Gartner quadrants and glossy vendor slides? Procurement people may spend decades dealing with suppliers, contracts, risks, and solution evaluation and digitalization roadmaps to contribute more to the bottom line, but clearly, the CIO knows better because they once had lunch with a ERP sales rep.
And the best part? Every single challenge, no matter how complex, apparently has one magical cure:
“We are implementing S/4 Hana. That will fix all our issues.”
Supplier risk management? Fixed. Sustainability data? Fixed. Innovation scouting? Fixed. Collaboration? Fixed. Supplier diversity? Oh, please don’t worry, it’s all in that mystical ERP box, just waiting to be switched on after a three-year, billion-dollar implementation.
Listening to internal stakeholders? Nah. Why bother with actual business expertise and needs when you can worship at the altar of the ERP gods? After all, nothing screams digital transformation louder than blocking every agile solution and insisting that one giant monolithic system will somehow make Procurement world-class.
Meanwhile, best-of-breed solutions that could actually deliver value in months? Too risky, too modern, too dangerous, and potentially effective. Better kill those immediately; they might expose how useless the ERP-only dogma really is.
So yes, don’t mind us in Procurement. We’ll just sit here with our digitalization roadmap, our educated Procurement excellence teams, our spreadsheets, supplier emails, and manual workarounds, waiting patiently for the day S/4 or the Gartner top right quadrant finally fixes all our issues.
Spoiler: it won’t.