13 Hospitality Manager Resume Examples for 2025

In this article, discover how to build a strong resume for a hospitality manager role. Find proven resume examples tailored to the hospitality field. Learn strategic tips on highlighting key skills, relevant experience, and accomplishments. This guide will help you impress hiring managers and stand out in the job market.

  Compiled and approved by Marie-Caroline Pereira
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the strongest resumes for hospitality managers.

  • Show Impact With Numbers: Use numbers such as increase guest satisfaction by 20%, reduce operational costs by 15%, boosted team productivity by 30%, cut down wait times by 10 minutes to show your impact.

  • Include Relevant Skills From Job Description: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are revenue management, event planning, food safety standards, budgeting, inventory control. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Highlight Unique Insights Or Trends: Use phrases that show you are up-to-date with industry trends like sustainable operations, digital booking systems, remote team management to grab attention.

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Education section placement

Place your education correctly on your resume. If you have been out of school for a few years and have experience in the hospitality industry, show your work experience first. Your hands-on work is what hiring managers look closely at. They want to see where you have worked and what roles you've had. It is this experience that shows you can handle being a hospitality manager.

If you have recently earned a degree in hospitality or a related field, or have completed a significant course, like hotel management, put your education at the top. This shows hiring managers that you are trained in current methods and practices. Always think about what is most relevant to the job you want. If you are fresh from school, your education is your strong suit. If you've been working for some time, your experience in the sector speaks for you.

Showcase staff management skills

Dive into your experience managing people. Highlight instances where you successfully led a team, improved staff performance, or implemented training programs.

For a hospitality manager role, describing how you resolved conflicts or motivated your team enhances your resume's impact. These details illustrate your leadership capability.

Ideal resume length

As a hiring manager, I recommend you keep your resume for a hospitality manager position concise. Aim for a single page if your experience in hospitality management is less than a decade. This length is enough to show your relevant skills and jobs. For those with long careers, two pages can capture the depth of your experience without overwhelming the reader. Remember, clear and concise information is key.

Focus on your most relevant hospitality skills and experiences, like team leadership and customer service successes. Highlight these early on. If space is a concern, trim down less relevant information. Think about what you would look for in a candidate and ensure those elements are prominent. It's not about the number of pages; it's about choosing the right content to showcase your fit for the role.

Incorporate hospitality technology competence

In today's tech-driven hospitality industry, showcasing your expertise with technology can set you apart. You must show you're up to date with the tools of the trade.

  • Detail your familiarity with property management systems (PMS), reservation platforms, and customer relationship management (CRM) software. Employers look for managers who can leverage technology for operational efficiency and enhanced guest experiences.
  • Include any experience with online booking systems or revenue management tools. This demonstrates your ability to drive sales and manage bookings effectively, which are crucial skills for a manager in the hospitality sector.

Beat the resume screeners

When you apply for a job as a hospitality manager, your resume might first be read by a computer, not a person. This system is called an Applicant Tracking System (ATS). The ATS looks for specific words and phrases to see if your resume is a good match for the job.

Use these tips to make sure your resume gets noticed:

  • Include words from the job description. For example, if the job needs someone who can 'manage a team,' make sure you say that you have 'managed a team' in your past work.
  • Put your most important experience at the top. If you have worked as a hospitality manager before, make sure this is easy to find on your resume.

Highlight customer service experience

For a hospitality manager position, emphasize any previous roles where customer service was key. Mention any awards or recognitions you received for outstanding service.

Detail specific situations where you improved customer satisfaction, and include measurable results. This shows employers your ability to manage client relationships effectively.

Avoiding irrelevant details

When you apply for a job as a hospitality manager, focus on what matters most. You might have many skills, but not all are important for this job. Make sure you show your ability to lead a team and keep guests happy. Avoid talking about skills that don't help in running a hotel, restaurant, or similar places.

Keep your resume short. Mention only your strongest work experiences that fit a hospitality manager role. Have you managed people before? Have you made customers happy? These things are key. Do not list every job you've had. Focus on the ones where you made decisions, helped customers, and led teams.

  • Include experiences that show leadership and customer service.
  • Do not add details that are not linked to hospitality.

Tailor your resume examples

When you apply for a job in hospitality management, make sure your resume shows you're a good fit. Think about what you did before that relates to the job. Use clear words that show you've done similar work. Here's how:

  • List the software or systems you’ve managed that could be used in a hotel or restaurant, like POS systems or booking platforms.
  • For jobs where you've been the boss, mention how many people you looked after and how you helped them do better, such as 'Led a team of 15 and improved service quality'.
  • If you're coming from a different job, find what’s the same. Did you help customers? Solve problems quickly? Say ‘Resolved customer complaints with care and speed’.

Highlight accomplishments, not duties

When you craft your resume, remember to show what you have achieved, not just the jobs you have done. You want to stand out by demonstrating how you’ve made a difference in your role as a hospitality manager.

Instead of listing duties like 'managed a team of staff,' turn that into an accomplishment such as 'Led a team to win the 'Best Service Experience' award in 2022.' Another common task might be 'oversaw hotel operations,' but this can be recast as an achievement: 'Enhanced hotel occupancy rates by 15% over six months through strategic marketing and customer service initiatives.'

  • Think about the results: If you organized events, how many did you do, how many people attended, and what was the feedback?
  • Consider savings: Did you reduce costs or save time? For example, 'Cut inventory costs by 10% through renegotiating supplier contracts.'

Use strong action verbs

When you apply for a job in hospitality management, how you describe your skills and experiences can make a big difference. It's like giving your resume a strong handshake - the right words show confidence and capability. You want to use verbs that give a clear, strong picture of your past work.

Think about the tasks you have done and pick verbs that match the energy and leadership you brought to those jobs. Here's a list of good verbs to consider:

  • To show leadership and initiative, use managed, directed, coordinated, overseen, and pioneered.
  • For demonstrating customer service excellence, try delivered, enhanced, personalized, engaged, and resolved.
  • When highlighting budget management, include verbs like allocated, budgeted, reduced, balanced, and optimized.
  • To indicate team development skills, use mentored, trained, motivated, recruited, and unified.
  • If you've improved processes or standards, verbs such as streamlined, upgraded, implemented, standardized, and innovated are very effective.

Want inspiration for other action verbs you can use? Check out synonyms to commonly used action verbs like Created, Help, Execute, Analyzed, Helped.

Showcase leadership growth

If you've taken on leadership roles or received promotions, it's vital to highlight these on your resume. As a hiring manager, I look for clear evidence of career progression and the ability to lead teams, which is key in the hospitality sector.

Think about the times you have overseen a group of staff or led a project. Even informal leadership roles, like training new team members, count. Here's how you might show this:

  • "Promoted from assistant to general manager in 18 months due to strong team leadership and improved customer satisfaction scores."
  • "Spearheaded a new training initiative that reduced staff turnover by 20% and increased operational efficiency."

Remember, in hospitality management, leadership is not just a title. It's about making real changes that benefit your team and guests. Reflect on your experience and ensure these achievements are clear and easy to find on your resume.

Key skills for hospitality management

When crafting your resume, showcasing the right skills is essential for standing out. As a hospitality manager, you need to display a blend of industry-specific technical skills and knowledge. Here's a list to help you decide what to include:

  • Customer service management
  • Operations management
  • Budgeting and finance
  • Inventory control
  • Staff training and development
  • Booking and reservation systems
  • Food and beverage knowledge
  • Event planning
  • Regulatory compliance
  • Point of sale (POS) systems

Include these skills in a dedicated section on your resume or weave them into your job descriptions. This helps with Applicant Tracking Systems (ATS), which many companies use to filter resumes. Make sure the skills you list match those found in the job description you are applying for. You do not need to include all these skills, just the ones that best apply to the hospitality roles you are interested in.

If you have experience with a specific booking system or POS, name it. This can give you an edge, as many hospitality employers look for managers who can hit the ground running with minimal training on their systems.

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