DOI OWNER DEPOSIT-TIMESTAMP LAST-UPDATED CITED-BY-COUNT 10.1109/BPM.2013.6615010 10.1109 201310011606 2017-03-22 0 10.1109/BPM.2013.6615012 10.1109 20200127162840473 2020-02-04 1 10.1109/BPM.2013.6615011 10.1109 201310011606 2017-06-21 6 10.1109/BPM31452.2013 10.1109 20200127162840473 2020-02-04 0