"Semantic analysis and classification method for customer enquiries in ..."

Motoi Iwashita, Shinsuke Shimogawa, Ken Nishimatsu (2011)

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DOI: 10.1016/J.ENGAPPAI.2011.02.016

access: closed

type: Journal Article

metadata version: 2020-02-20

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Motoi Iwashita, Shinsuke Shimogawa, Ken Nishimatsu:
Semantic analysis and classification method for customer enquiries in telecommunication services. Eng. Appl. Artif. Intell. 24(8): 1521-1531 (2011)

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