Miles & More GmbH

My last video… next year something different will come… Loved this stage! 🎥

This October, our Frankfurt team came together for an important cause: breast cancer awareness and early detection🩷 As part of our health management programme, our colleague Sylvia Zwölfer organised a special 'Pinktober' initiative. The highlight? An insightful talk by Diana Amanda Wright from dasBUUSENKOLLEKTIV, covering everything you need to know about breast cancer screening. An important reminder: early detection matters for everyone, including men. Following the session, the team rallied together, baking and selling pink waffles to raise funds for the cause. The result? Over €600 donated to support breast cancer awareness. ✨ At Miles & More GmbH, we believe that looking after our people means supporting their wellbeing in every dimension – physical, mental and emotional. Initiatives like these remind us that small actions can create meaningful impact. A huge thank you to Sylvia and Diana for their dedication and to everyone who contributed. Together, we're building a workplace culture that truly cares. #MilesAndMore #Health #PinkRibbon

We are honoured to announce that Miles & More has been recognised at the 2025 Business Traveller Awards in London, winning “Best Frequent Flyer Programme in Europe”. 🎉 For over 40 years, the Business Traveller Awards have set the benchmark for excellence in the travel industry. With over 95,000 votes cast across five territories, this award is a testament to the trust our members place in us.  We’re committed to continuously enhancing the travel experience with the benefits that matter most: from earning Points on flights and miles on flights, hotel stays, and everyday purchases to exclusive lounge access and priority services. Incidentally, our new flexible Award Flights with low introductory prices were also viewed positively by all voters. Thank you to everyone who voted and to the Business Traveller community for this honour. We're committed to making every Point and mile count and every journey memorable. Here's to reaching new heights together! ✈️    #MilesAndMore #BusinessTravellerAwards #Loyalty

Insights from Loyalty & Awards 2025 ✨ Our colleagues, Klaus Walther and Michael Meraner, have just returned from the Loyalty & Awards conference in Amsterdam. There, the global travel loyalty community gathered to discuss the future of customer engagement and programme innovation. The key insight? The industry is moving beyond transactional relationships. Today's travellers expect loyalty programmes that deliver personalised value and meaningful partnerships that align with their priorities. Best case presentations demonstrated how data-driven strategies and innovative thinking are reshaping the possibilities of travel loyalty programmes. 💪 For Miles & More, conferences like these are essential, because… … the travel loyalty landscape is evolving rapidly. Remaining at the forefront requires active participation in industry discussions. … they provide an opportunity to benchmark against industry leaders, explore emerging technologies and strengthen partnerships across the travel ecosystem. #MilesAndMore #Loyalty #LoyaltyAndAwards

The future of customer loyalty is being written in data – and shaped by leaders who know how to unlock its potential. 💡  At Miles & More GmbH, Steffen Bergmann, Head of Data Warehouse & Business Intelligence, He leads a team at the intersection of big data, AI innovation and strategic decision-making. His team doesn't just analyse numbers – they transform insights into actions that enhance member experiences and drive programme evolution. What does it take to lead in this fast-paced analytics landscape? How do game-changing tech trends translate into real-world impact?  Steffen shares his insights below ⬇ #MilesAndMore #TechLeadership #DataWarehouse #AI #CustomerExperience  

Business travel is back on the rise   As the loyalty programme of the Lufthansa Group, we know that business travellers are on the move again. Recent data from SAP Concur shows that international business travel volumes increased by 3% in 2025, with budgets remaining stable or growing for the majority of corporate travellers.   At Miles & More GmbH, we're committed to making every business journey more rewarding – whether through earning miles on corporate expenses, our dedicated business credit card solutions that turn everyday spending into valuable rewards, or status benefits.   What we want to know: when you're navigating airports, managing tight schedules and spending time away from home, which status benefit makes the biggest difference to your business journey?   We'd love to hear your perspective 👇   #MilesAndMore #BusinessTravel #Loyalty 

Making a difference through miles – Our commitment to help alliance ✈️🌍 At Miles & More, we're proud to support help alliance, the Lufthansa Group's charitable organization dedicated to creating a better future for people around the world. We've made it our mission to enable our members to turn their miles into meaningful impact – creating a bridge between the journeys they take and the opportunities we can create together. It's our way of leveraging the power of our community to drive real change and contribute to help alliance's ambition across the globe. One project we're particularly proud to support is "Perspectives & Tourism" in Punta Arena, a coastal community near Cartagena in Colombia. This initiative addresses critical challenges – from poverty and limited education to climate change and gender inequality. Through certified eco-guide training for women and environmental education for children, we're helping build a resilient, sustainable tourism economy. By empowering women to become entrepreneurs in eco-tourism, the project creates lasting economic opportunities while protecting the environment. 💚 Learn more about the project: https://lnkd.in/ewgN_-Np    #MilesAndMore #HelpAlliance #SustainableTourism #SocialImpact

On Girls' Day we take a moment to celebrate the next generation of women shaping their futures and to reflect on what truly empowers women in the workplace. 🌟 At Miles & More GmbH, we believe that real progress happens when we create flexible structures that enable talented people to balance their personal and professional lives – particularly supporting women in reaching their full potential. Our recipe for success? Shared leadership positions: Since March 2025 Yasmin Friedrich, Head of Customer Service & Market Research, has been leading alongside her colleague Sirka Tröster in a shared leadership role – overseeing Non-Air Customer Service, Fraud Management, and Market Research. Yasmin is an inspiration to many women at Miles & More GmbH, proving that leadership can be flexible, collaborative, and powerful. 💪 Her advice for young women shaping their careers today? Find out below ⬇ #MilesAndMore #GirlsDay #WomenInLeadership #SharedLeadership #WorkLifeBalance  

🎬 The new Miles & More Update with important highlights in our programme is out! Bastian Neumann-Semerow presents the most important news from the Miles & More world – there’s plenty of it with three particularly exciting features! 🎉 These includes the new Lufthansa Miles & More Credit Card by Deutsche Bank, an expanded partnership with Marriott Bonvoy where you can now earn Points the first time outside of flying to achieve or maintain status even faster, and enhanced rewards with miles and Points for CO2 offsetting packages to make travelling with us more sustainable. We also look back on our inspiring ‘Coordinates’ campaign with Frankfurt's first Drive-Through Gallery and our travelling suitcase star. In the end, Viewers of the video have the chance to win one of these stylish travel companions from the Lufthansa Aluminium Collection Business Class Edition Blue! ✈️    Which of these updates are you most excited about? Take a look!    Click here to watch the full video of Q4: https://lnkd.in/e9g4MvPf   #MilesAndMore #MilesAndMoreUpdate #LoyaltyProgramme

Since 2023, participants have earned up to 20% extra miles and Points with Green Fares. Building on this, rewards now extend to freely configurable offsetting packages – making responsible choices more visible, simple, and rewarding.   As the loyalty program of the Lufthansa Group, we support the Group’s goal to achieve CO₂ neutrality by 2050. With Miles & More, our members can be part of this transformation by offsetting the CO₂ emissions of their flights.   The mechanism at a glance: 🧳 Seamless integration across the journey: add offsetting packages during booking, before departure, during, or after the flight via the Miles & More app – without disrupting existing workflows.   🌿 Dual compensation model: a combination of Sustainable Aviation Fuel (SAF) and contributions to the Lufthansa Group’s high-quality climate project portfolio ensures credible, lifecycle-based CO₂ balancing. As a “drop‑in” fuel, SAF is blended with conventional kerosene and fed into Lufthansa Group operations within six months of purchase.   🏆 Transparent reward logic: depending on SAF share, members can earn up to 80% more Points (including Qualifying Points) and up to 20% more HON Circle Points – plus up to 6 miles per 1 Euro spent. Higher SAF share, higher Points. 🕓 Retroactive crediting: offsetting packages purchased since January 2025 are credited automatically, ensuring past decisions are recognized. Ready to turn sustainable intent into measurable value? Learn more about our offsetting packages here: https://lnkd.in/gQPaZm9d