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关键链项目管理(Critical Chain Project Management)
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关键链(Critical Chain)是由高德拉特(Eli Goldratt)博士提出的一种基于约束理论(Theory of Constraints)的项目管理方法。关键链项目管理基于从约束理论导出的方法和算法。
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Critical Chain Project Management

Critical Chain Project Management
Lawrence P. Leach
Artech House
Boston • London

Library of Congress Cataloging-in-Publication Data
Leach, Lawrence P.
Critical chain project management / Lawrence P. Leach.
p. cm. — (Artech House professional development library)
Includes bibliographical references and index.
ISBN 1-58053-074-5 (alk. paper)
1. Industrial project management. I. Title. II. Series.
T56.8 L34 2000
658.4’04—dc21 99-058090
CIP
British Library Cataloguing in Publication Data
Leach, Lawrence P.
Critical chain project management. — (Artech House
professional development library)
1. Industrial project management
I. Title
658.4’04
ISBN 1-58053-074-5
Cover design by Igor Valdman
© 2000 ARTECH HOUSE, INC.
685 Canton Street
Norwood, MA 02062
All rights reserved. Printed and bound in the United States of America. No part of
this book may be reproduced or utilized in any form or by any means, electronic or
mechanical, including photocopying, recording, or by any information storage and
retrieval system, without permission in writing from the publisher.
All terms mentioned in this book that are known to be trademarks or service
marks have been appropriately capitalized. Artech House cannot attest to the accu-
racy of this information. Use of a term in this book should not be regarded as
affecting the validity of any trademark or service mark.
International Standard Book Number: 1-58053-074-5
Library of Congress Catalog Card Number: 99-058090
10987654321

Contents
Preface xv
1 Begin at the beginning 1
1.1 Project success 3
1.2 Defining the problem 4
1.2.1 How good is the current project system? 5
1.2.2 The project management business 11
1.2.3 Cause of the problem 12
1.2.4 Right solution 16
1.2.5 Right execution 22
1.3 Success with critical chain 23
1.4 Summary 26
References 27
2 The synthesis of TQM, TOC, and PMBOK 29
2.1 PMBOK 31
2.1.1 Project integration management 32
2.1.2 Project scope management 32
v

2.1.3 Project time management 33
2.1.4 Project risk management 34
2.1.5 Other PMBOK areas 34
2.2 TQM 34
2.2.1 Appreciation for a system 37
2.2.2 Understanding variation and uncertainty 43
2.2.3 Psychology 46
2.2.4 Theory of knowledge 50
2.3 TOC 52
2.3.1 The throughput world 56
2.3.2 The production solution 58
2.3.3 Five focusing steps 63
2.3.4 The thinking process 67
2.3.5 Resistance to change 70
2.4 Summary 71
References 73
3 The direction of the solution 75
3.1 Deciding what to change 75
3.1.1 Defining the project management system 76
3.1.2 Project failure as the undesired effect 76
3.2 Toward a core dilemma 78
3.2.1 Longer and longer project duration 78
3.2.2 Projects frequently overrun schedule 81
3.2.3 Multitasking 85
3.2.4 Core conflict leading to UDEs 87
3.3 Toward desired effects 90
3.3.1 Resolving the core conflict 90
3.3.2 The resource constraint 92
vi Critical Chain Project Management
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