Parcel Locker Central

Drop the logos and titles. Build as yourself. I started from scratch three years ago. And just crossed 10,000 connections yesterday in LinkedIn I was thinking I should introduce myself to the new connections who do not know me. Yet. We are more than our job titles. If you asked me to introduce myself without those labels, I would talk about what I value, what I am building, and what I believe. Here is my short list: • I share practical lessons and learn from the many industry leaders.    • I believe parcel lockers are not a niche feature of delivery. They are core city infrastructure that make handover process cleaner, faster, safer, and fairer for companies, customers and couriers.    • I also believe in fair competition, open networks and real interoperability. Vendor choice has to be customer choice.    • I value quiet focus, time with loved ones, and work that compounds. I would rather ship useful tools and whitepapers than chase vanity metrics.    • I helped lead a region to smart delivery while serving as CEO of Omniva . In Estonia, more than 80 percent of last mile parcels now go through lockers. That experience shaped everything I do today.    • I am the founder of Parcel Locker Central , where strategy meets execution. My work spans location strategy, RFPs, KPI design, vendor selection, and the operating playbooks that turn pilots into profitable networks.    • I created the Lockersfirst framework to explain and scale open, hardware-agnostic, multi-vendor locker ecosystems. Simple rule set. Customer first.    • I host the Lockersfirst podcast to amplify the people building this space. I like asking hard questions and turning answers into practical next steps.    • I bring manufacturers, carriers, and cities to the same table. Morning coffee CEO meetups, panel moderation, keynote speeches. Collaboration beats silos.    • I am hands on with partners like HERE Technologies and others to blend geodata with street reality. Models are great. Field truth is better.    • Personal life fuels the mission. I learn from my daughter Triin, a physiotherapist and trainer, to fix my posture and my habits. Good systems beat motivation.    • My simple mantra: Think Lockersfirst and Let Customers Decide.    Your turn. Share one belief or value that guides your work below. I will read every comment.

Parcel+Post Expo 2025 wrap-up with Christian Oestergaard MSc and Andre V. https://lnkd.in/dq9jkHwE

Parcel+Post Expo 2025 wrap-up with Christian Oestergaard MSc and Andre V. https://lnkd.in/dq9jkHwE

The most valuable asset in your locker network isn’t metal or tech. It’s the address. Today we are unveiling our most comprehensive location strategy guide yet. After months of research and collaboration with industry leaders, I am thrilled to announce that Parcel Locker Central is releasing "Parcel-Locker Location Strategy for Network Operators" - and it is available today. Location is everything in our business. At recent Parcel+Post Expo , we had an outstanding panel discussion about this exact challenge. As Bart Coppelmans from HERE Technologies noted during our session, finding and maintaining good locations remains "the hottest topic in parcel locker business" this year. What is inside this 24 page strategic guide: • Theoretical foundations that actually matter - We dive into Hotelling's Law, Central Place Theory, and facility location optimization - translated into practical deployment strategies, not academic jargon    • Real competitive dynamics - Learn from InPost's large scale play, Amazon's convenience strategy, and why first mover advantage in securing prime locations can make or break your network    • Environment specific blueprints - Urban is not just more density. We show why up to 59 percent of shoppers abandon lockers beyond walking distance, and how to optimize for cars in suburbs vs foot traffic in cities    • Cross industry lessons - ATM networks, gas station clustering, telecom tower sharing - patterns you can apply today    Here is the special part Thanks to our main sponsor HERE Technologies, whose location intelligence platform powers leading logistics operations, we are making this comprehensive strategy guide completely free. No strings attached. No sales funnel. To get your copy: • Like this post • Comment "HERE" below    Early comments get priority. I will personally send you the file within 24 hours. This is the guide I wish I had when we started deploying networks. Do not sleep on this - competition for prime locations is not easing up. Think Lockersfirst and Let Customers Decide.

How to totally fail with User Interface Vienna Central Station edition. Hi ÖBB, you can do better. Let me paint a picture. You arrive at 𝗩𝗶𝗲𝗻𝗻𝗮 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗦𝘁𝗮𝘁𝗶𝗼𝗻, ready to store your luggage. There are lockers. They are not fancy-looking, still with digital screens. But… they only take euro coins. No change machine in sight. No QR. No card. No Apple Pay. Just cold, hard coins. (Quick question – who even carries those in 2025?) Okay, fine. I move on. Next stop – train ticket machine. Touchscreen looks solid, but… it’s not calibrated. You tap one place, it registers one centimeter off. It’s like playing whack-a-mole with destinations. You finally find your destination – but there’s no price displayed. No information about seat reservation either. So, I buy the ticket. Get on the train. And guess what? No seat. I stand for 1 hour 15 minutes, while people squeeze by. Because ticket machine did not suggested one. Back at the station: I try to find the platform. Nowhere on the ticket does it say where my train actually goes from. The main screens don’t help much either. You have to guess which train you’re on, because on ticket there is a train name but not a destination. Three core functions of a central station: • Store luggage    • Sell tickets    • Show where your train leaves All failed. I’m not here to whine. But this was an epic UI failure. We’re living in the era of AI, LLMs, and UX so good it can predict intent. Austria is one of the most advanced countries in Europe. You can - and should - do better. UI isn’t just design. It’s empathy. If people can’t use your system easily, it doesn’t matter how “smart” it looks.

Twenty five years in parcel lockers. That is the story. Not an hype. Not a pilot. A quarter century of building, shipping, fixing, and learning. That is why KEBA Group matters to logistics. What 25 years looks like in practice First mover. From the early DHL Packstation days to networks that actually scale. Reach that counts. 25k plus lockers and millions of compartments in the field. Modular by default. KePol proved it. loxmate takes it further. Start small, grow fast, no redesign. Fast installs. KePol Flex and loxmate cut site work and speed time to first parcel. AI in the flow. loxmate Suite for network analytics and continuous updates. KeBob demo for parcel sizing and fraud prevention. Security baked in. Lock Secure mechanics, tough cabinets, EU grade standards, and stable software. Multi use flows. Pickup, returns, send outs, letterbox and dropbox options to boost throughput. Proven in hard places. Nordic winters, coastal storms, busy forecourts, indoor hubs. Chosen by operators who measure everything. Exclusive supplier wins and repeat rollouts are not luck. Keba has the most Lockers in Baltics than anybody else. Recognition that matters. Supplier of the Year is earned over time, not with a slide deck. Why this is relevant for logistics teams Higher first time delivery and fewer repeats Lower route miles and better courier minutes per stop Faster network ramp without heavy capex per site Lower TCO with longer hardware life and simpler maintenance Better customer NPS through 24 by 7 access and clean UX My take Track record is a strategy. In 2026 the winners will combine flexible hardware, AI assisted ops, and power choices that fit the site. KEBA’s 25 years show how to do it with consistency.

You think I’m in the gym? Think again - I’m at the Tallinn Airport (TLL) Yes - my hometown airport. And probably one of the coziest in the world. They even have a gym inside the terminal. How cool is that? While most people grab a coffee before boarding, I like to stretch, sweat a bit, and reset my mind before takeoff. It’s Sunday morning, and I’m on my way to visit another parcel locker manufacturer. Guess which one? Hint: it’s a country where lockers sounds like music.

Stop placing pins. Start engineering habits. Few build networks customers love. The difference is location. Week ago I hosted a fast, honest panel on location strategy at Parcel+Post Expo . Four voices. One reality. Location is not a spreadsheet. It is a living system. 𝗚𝘂𝗲𝘀𝘁𝘀: Alan Barrie , advisor at kernTerminal and founder of YEEP! Lockers Bart Coppelmans, HERE Technologies Miloš Zlatković, Mily Technologies Jacek Powalka , Modern Expo OOH Solutions What we learned in 10 tight points 1. Do not make customers hop between lockers for different parcels. Convenience beats color. Closed thinking creates open frustration. 2. Find the local hub. Grocer. Pharmacy. The place people visit anyway. That is where adoption lives. 3. Build a mix. Flagships for visibility, bread and butter locations for volume, a few low cost fillers for coverage. Balance wins. 4. Treat network design as collaboration. Legal, ops, marketing, real estate and product must co-edit the same plan. One team, one map, one feedback loop. 5. Design for the last meter. Couriers need to reach it. Customers need to find it, park, walk, and open. Map data plus live traces plus routing logic equals fewer failed trips. 6. Watch the competitive chessboard. Co-location can grow the pie if the checkout is honest and the first delivery is reliable. You are competing on the whole journey, not only the box. 7. Model people, not pins. Early London modeling said a citywide locker network needs roughly ten thousand sites. A second independent model came back within 147 of that number. Two routes, same destination. Patterns of life matter. 8. Think beyond the switch-on. The locker you place today must deliver value for the next 10 to 15 years. Power, screens, accessibility, media, add-on services. Cheap now can be expensive later. 9. Accessibility is strategy. Inclusive layouts and anchored cabinets are not a cost center. They are a checkout advantage and a brand signal. 10. Regulation is coming. Engage early. Cities care about congestion, curb use and delivery windows. If we self optimize, we avoid being optimized. My favorite line from the stage There is no perfect location. Only a dynamic network that learns faster than everyone else. Action for operators and retailers • Start with the customer’s weekly routine, then let data refine it • Build a real feedback loop. Map edits, traces, stop clustering, utilization, dwell time. • Audit the portfolio monthly. Add, resize, or move. • Score every new site on visibility, access, power, permissions, and local habit fit. • Make accessibility non-negotiable. • Coordinate with competitors where it helps density and the city. Lockers are not dots on a map. They are habits, engineered. Let customers decide. We build what they love. Next week we publish a "Parcel-Locker Location Strategy for Network Operators" white paper with HERE Technologies . Comment WHITEPAPER if you want it first.