Browse our FAQs section to find information related to the setup, rollout, and administration process for the Microsoft Teams Enable 365 apps for Microsoft Teams.
If you are an employee looking for an email template to send to your IT admin to ensure your app approval request is seen and dealt with, you are also in the right place! Download the email template (Word document) below and copy and paste it into your email client to notify your IT admin.
Frequently Asked Questions #
IT Admin/Technical
Agenda Møteplanleggingsapp
Enable 365 Apps LicenseIT Admin/TechnicalWhy is it necessary to give permissions to the app?
All permissions for the app are delegated rights on behalf of the user that runs the app.
This means that the app can’t do anything that the user using the app can’t do themselves. Some organizations restrict users from providing consent to third-party apps. The Enable 365 apps require consent to perform tasks on behalf of users: create Planner tasks, store data in SharePoint lists, and create Microsoft Outlook Group Calendar Events.
All rights are listed in our Publisher Attestation by Microsoft: https://learn.microsoft.com/en-us/microsoft-365-app-certification/teams/enable-365-planit?pivots=general
How to distribute the apps
Once the app(s) are approved, users can add them to the team of their choice via the Teams App Store or by pressing the “+” sign on the tab pane at the top right while in their team.
Why does the app get stuck on loading?
It could be that the connected Sharepoint site haven’t finished setting up. In that case you can go to the tab “Files” in your team, and when they have loaded go back to the app.
How do I approve the app so users can add it to Microsoft Teams?
The Enable 365 apps are available in the Microsoft Teams Store.
The apps run in a tab in a team in Microsoft Teams. Agenda can also be installed as “Personal App”.
Users can add the app to their team by clicking the “+” sign on the tabs pane inside the team OR find the app in the Teams Store and select “Add to team“.
Often, companies restrict users from adding 3rd party apps to Microsoft Teams.
In that case, a Teams Administrator must approve “PlanIt” or “Enable 365 Agenda” before they can be added as a tab to your Teams.
If you are an IT Administrator and want to approve third-party apps:
Global Administrator privileges are required to consent to the use of the app’s Microsoft Group Calendar integration
- Go to the Teams Admin Center.
- Select Teams Apps and then Manage Apps from the menu on the left.
- Search for “PlanIt” or “Agenda” and click on the app name.
- Set Status to “Allowed”
- Repeat the process with the other app if it was also submitted for approval.
- Click the permissions tab and the “Review permissions” button.
- Then approve.
Giving consent for the apps to act on behalf of users will make it easy for employees to begin using PlanIt/Agenda/Presence.
Why am I not allowed to add the application?
Your IT-admin have probably blocked 3rd party applications, and needs to approve the application.
If you are an employee looking for an email template to send to your IT admin to ensure your app approval request is seen and dealt with, you are also in the right place! Download the email template (Word document) and copy and paste it into your email client to notify your IT admin.
Agenda MøteplanleggingsappHvordan oppgradere til Agenda 3.0
Den nyeste versjonen av Agenda (3.0) gir merkbare endringer og forbedringer i appen, som muligheten til å legge til Agenda som en personlig app, i tillegg til Fane-appen som mange kjenner og liker.
Hvis du fortsatt bruker den forrige versjonen av Agenda, er det kanskje på tide å oppdatere og oppleve den nye og forbedrede Agenda.
Følg instruksjonene på denne lenken for å lære mer: Hvordan oppgradere til Agenda 3.0 | Enable 365
Er det mulig å bruke samme møtemal i forskjellige team?
All informasjon lagres i sine respektive team og kan derfor ikke deles på tvers av team.
Hvordan kobler jeg Agenda til kalenderen?
Slå på “Gruppekalender” under Innstillinger og velg “Teams-møte” når du oppretter et møte, da vil møtet vises i kalenderen.
Er det mulig å tildele Planner-oppgaver til brukere som ikke har lisens?
Ja, de vil se oppgaven i Microsoft Planner og Outlook.
Hvorfor ser jeg ikke en knapp for å lage Planner-oppgaver?
For å bruke Microsoft Planner må du sette det opp under Innstillinger ved å velge den Planner-planen du ønsker å bruke.
Hvorfor finner jeg ikke Planner-planen jeg vil bruke?
Premium-planer støttes ikke, og det kan være årsaken. Du kan opprette en dedikert Planner-plan direkte i Agenda, og det vil sikre at planen støttes.
Enable 365 Apps LicenseCan I use other payment methods than credit card?
Microsoft AppSource allows payment by credit card and Azure Consumption.
It is also possible to by directly from us and get an invoice.
Contact our team if you need any help!How can I buy licenses while in a trial period?
You will get the option to buy a plan with licenses once the trial period is over.
Will our data be deleted if our free trial/license ends?
No, tha data is stored in the team and is there until the team is deleted.
Where can I find the invoice?
https://admin.microsoft.com/#/billoverview/invoice-list
How do I cancel my free trial so that I don’t have to pay?
There will not be any payment unless you subscribe and buy licenses before/after the trial ends.
How can I cancel my subscription?
By going to this page, https://admin.microsoft.com/adminportal/home#/subscriptions
Who needs a license?
A license is needed for everyone using the app.
How can I distribute the licenses?
An administrator can manage the licenses here https://enable365subscriptions.azureedge.net/subscription/planit. The administrator is by default the one who purchesed the licenses.
I have bought licenses, but get the message “No valid subscription found”
Make sure to activate the licenses here https://enable365subscriptions.azureedge.net/subscription/planit
Why do I get “No valid license” when I have bought licenses?
The purchase might not have gone through correctly.
Check by clicking the link to administrate your licenses, which should be available directly after the purchase or in a mail sendt from Microsoft.Why am I not able to activate my licenses?
Make sure to activate using the same user as used for the purchase.
How can we change administrator for the licenses?
We can change administrator, but need the GUID for the user who is getting administrator rights. The GUID is the “Object ID” for the user here, https://portal.azure.com/#view/Microsoft_AAD_UsersAndTenants/UserManagementMenuBlade/~/AllUsers.
Hvordan kansellerer jeg abonnementet mitt?
Du kan avslutte abonnementet i Microsoft Portalen
Kan jeg bruke andre betalingsmetoder enn kredittkort?
Microsoft AppSource tillater betaling med kredittkort og Azure Consumption.
Det er også mulig å kjøpe direkte fra oss og få faktura. Kontakt vårt team hvis du trenger hjelp!
Hvordan kan jeg kjøpe lisenser mens jeg er i prøveperioden?
Du vil få muligheten til å kjøpe en plan med lisenser når prøveperioden er over.
Hvor finner jeg fakturaen?
Du finner fakturaen i Microsoft Portalen
Blir dataene våre slettet hvis prøveperioden/lisensen utløper?
Nei, dataene lagres i teamet og blir der til teamet slettes.
Hvem trenger lisens?
Alle som bruker appen må ha lisens.
Hvordan kan vi endre administrator for lisensene?
Vi kan endre administrator, men trenger GUID for brukeren som skal få administratorrettigheter.
GUID-en er “Object ID” for brukeren som du finner her.
Hvorfor klarer jeg ikke å aktivere lisensene mine?
Sørg for å aktivere med samme bruker som ble brukt ved kjøpet.
Hvorfor får jeg “Ingen gyldig lisens” når jeg har kjøpt lisenser?
Kjøpet kan ha mislyktes. Sjekk ved å klikke på lenken for å administrere lisensene, som skal være tilgjengelig rett etter kjøpet eller i en e-post fra Microsoft.
Jeg har kjøpt lisenser, men får meldingen “Ingen gyldig abonnement funnet”
Sørg for å aktivere lisensene i Enable 365 abonnementsportal
Hvordan kan jeg distribuere lisensene?
En administrator kan administrere lisensene via Enable 365 abonnementsportal
Administrator er som standard den som kjøpte lisensene.
Hvordan kansellerer jeg prøveperioden slik at jeg ikke må betale?
Du vil ikke bli belastet med mindre du abonnerer og kjøper lisenser før eller etter at prøveperioden er over.
