Las 5 claves de la gamificación en el aprendizaje de COBIT®

Notas del editor

• #6: If you take employees through a virtual working environment via gamification, they can learn without “harm”, though they commit mistakes. Learners can practice on virtual customers and re-enact a set of realistic circumstances multiple times, make decisions and explore the consequences of different actions, without compromising customer service levels in a real scenario.
• #7: Gamifying corporate training develops the self-efficacy of employees as well as the confidence to achieve their goals. Instant feedback, in the form of alerts, scores and mid-game or post-game reports, provides critical information that enables learners to practice their skills incrementally, until they master the game’s learning goals. Integrating gamification into training is not only engaging and stimulating, but it also gives the learner a deeper understanding of complex processes, promotes memory retention and provides an experience that leads to anticipated behaviour change. Because gamification allows learners to simulate realistic scenarios and situations, to understand the importance of each building block, and to retain this information, research has revealed that the majority of learners will successfully transfer their training into their professional roles effectively.
• #8: Human beings instinctively enjoy healthy competition, and the integration of scores and leader boards is not only motivating, but also taps into each learner’s natural instinct to improve and to better their results. Gamification gets your employees’ attention using the emotions of pleasure, competition and rewards. Studies have shown that human beings react positively to complex and interactive design elements, which generate feel-good chemical reactions. In turn, this enjoyable experience can improve engagement, participation and motivation. The American Psychological Association has revealed that gameplay has cognitive benefits because games have been shown to improve attention, focus and reaction time. In game-based environments, learners grasp the facts, and since every step has a consequence, they also gain valuable insights into the all-important hows and whys.
• #9: Gamified modules can adapt to each player’s individual skill level. Gaming mechanics like different levels and achievements can be created depending upon a player's skill levels and business gamification can follow suit. The most common form of leveling is Novice — Experienced — Expert — Master. If one of your employees is particularly ill-trained on a chosen topic, they may start at the lowest level (novice) and work their way up (Master). If they are well-versed on the subject, however, they may begin at a more intermediate level. Such strategy provides a customized learning experience responding to individual learning needs, all of this can be configured in Gamification template with ease. Game-based learning facilitates the learner to understand as they play, interact with the gaming elements and comprehend content. Gamification helps apply learning and take decisions on vàlues, emotions and attitudes. It also focuses on recollecting understandinf, evaluating and analyzing information.
• #10: Tracking Performance Against Objectives Looking at Individual and Team Performance Data