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This information is also available in: Ukrainian | українська | Russian | русский

  • The future system for prior authorisation for travel into the EU (ETIAS) is currently not in operation and will not start in the first half of 2025. No action is required from travellers at this point.

    For further information, check the ETIAS website.

Call us for all questions about the EU or let us call you.

You call us from inside the EU

+800 6 7 8 9 10 11

  • weekdays 9:00 - 18:00 CET
  • free of charge from anywhere in the EU
  • in any EU official language, Ukrainian or Russian

You call us from outside the EU

+32 22 99 96 96

  • weekdays 9:00 - 18:00 CET
  • international phone rates may apply
  • an operator will answer in English, but you can then ask to speak to someone in any EU official language
  • you can also use Ukrainian or Russian

We call you (for free)

Text "call me" plus your country code & number to

+32 466 9 0 2 0 00 (international phone rates may apply)

or fill in the form below

Disclaimer

This service is provided by Europe Direct Contact Centre. The information delivered is not legally binding, regardless of how you contact us.