Unable to request more credits

emily.theis · February 22, 2025, 6:22pm

Hello,

I am a part of the developer program and inception program and went to Try NVIDIA NIM APIs and selected my account and “Request More Credits” (currently says I have 0 credits) to request more. However, I keep getting the error message “Oops, looks like we encountered a technical snag. Please try again.” and can’t seem to get past this. How can I request more credits?

Thanks!

sophwats · February 24, 2025, 12:06pm

Hi @emily.theis thanks for your patience - I’ve passed this off to the right team and will get back to you with a response.

emily.theis · February 25, 2025, 4:27pm

Any updates?

thad1 · March 3, 2025, 3:31pm

I have the exact same issue when I put my company email into the following popup:

upbeatantonelli9 · March 10, 2025, 5:18am

Im also facing the same error

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Unable to request more credits

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