AXA Partners

✨“𝘈𝘵 𝘵𝘩𝘦 𝘦𝘯𝘥 𝘰𝘧 𝘵𝘩𝘦 𝘥𝘢𝘺 𝘐 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝘐 𝘩𝘦𝘭𝘱𝘦𝘥 𝘵𝘩𝘦 𝘤𝘭𝘪𝘦𝘯𝘵, 𝘢𝘯𝘥 𝘪𝘵’𝘴 𝘢 𝘳𝘦𝘢𝘭 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 𝘧𝘰𝘳 𝘮𝘦.”    💬 As a customer care advisor, Rebeca is the first contact when people are facing an emergency and need help. Discover how important it is for her to well understand customers’ situation in order to share, as much as she can, first security, administrative and technical advice, and most important to involve the right technicians and experts while reassuring them on the phone. At AXA Partners, Rebeca and her assistance teammates are at people’s side to protect what matters    🎥 Discover how Rebeca’s role makes a real difference in people’s lives every day. #CustomerExperience #Teamwork #MyPassionMyExpertise #AXAPartners

🎬 𝗧𝗵𝗲 𝗲𝗽𝗶𝘀𝗼𝗱𝗲 𝟯 𝗼𝗳 𝗼𝘂𝗿 𝗥𝗲𝗮𝗹 𝗟𝗶𝗳𝗲 𝗦𝘁𝗼𝗿𝗶𝗲𝘀 𝘄𝗲𝗯 𝘀𝗲𝗿𝗶𝗲𝘀 𝗶𝘀 𝗮𝗹𝗺𝗼𝘀𝘁 𝗵𝗲𝗿𝗲! 𝘗𝘳𝘦𝘷𝘪𝘰𝘶𝘴𝘭𝘺 𝘰𝘯 #𝘙𝘦𝘢𝘭𝘓𝘪𝘧𝘦𝘚𝘵𝘰𝘳𝘪𝘦𝘴… In Episode 2, Ian story takes us further. Discover how his parents, Georgia and Konstantinos, faced one of the most unexpected twists of their life during their holiday in Los Angeles. Years later, they still cherish and reflect on how the support they received shaped their future. Based on true events, this testimony shows how life can change in an instant, and how empathy, care, and expertise can make the difference in critical moments, thanks to the dedication of our assistance teams. 💙 Relive Ian’s story here 👇 🔜 And get ready: Episode 3 is coming soon. Stay tuned for a new true story, revealed on November 18! #RealLifeStories #AtYourSide #TrueStories #CustomerFirst #AssistanceServices

It is with profound sadness that we pay tribute to Claude Bébéar, founder and Honorary Chairman of AXA, who passed away. Visionary, bold, and deeply human, Claude Bébéar transformed a small mutual insurer from Normandy into one of the world’s leading insurance groups. His leadership, sense of purpose and commitment to serving others have left a lasting mark on AXA’s culture and identity. The values he instilled, trust, responsibility, and the ambition to better protect, continue to inspire our people around the world. With his passing, AXA loses an emblematic figure of modern entrepreneurship, one who built a company driven by both global ambition and a strong sense of humanity. Our thoughts are with his family and loved ones.

💡𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 “𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲” 𝗺𝗲𝗮𝗻 𝗶𝗻 𝗮𝗻 𝗲𝗿𝗮 𝗼𝗳 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗮𝗰𝗰𝗲𝘀𝘀, 𝗰𝗮𝘀𝗵𝗹𝗲𝘀𝘀 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝘀, 𝗮𝗻𝗱 𝗲𝘃𝗲𝗿-𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀? Our Global Head of Travel, Alastair Crossley, will share AXA Partners’ perspective on this topic at ITIC: International Travel & Health Insurance Conferences , the largest gathering of travel and health insurance industry professionals and providers, taking place this year in Venice, Italy. He’ll be joining the panel “𝘛𝘳𝘢𝘷𝘦𝘭 𝘢𝘯𝘥 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘢𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 - 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘵𝘰 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦” on November 4, at 9:30 am. 🗓️ The discussion will explore how travel and medical assistance providers can adapt to: 💰The rise of cashless network solutions, convenient for customers, but complex for payers and providers, 🏕️Evolving travel habits and new destinations, 🧍♀️The expectations of a new generation of travellers. You’ll also find our teams throughout the week at Table E, a dedicated space to connect, exchange, and explore collaboration opportunities. 👋 Representing #AXAPartners this year: Cristina Cardona Rivas, MBA, LSSGB from AXA Partners US, Claudine Le Crann from AXA Partners, Joaquim San Nicolás Escobar, Luis Fructuoso Ros & Claudia Spaccatini Eneide, from International Medical Network Let’s meet in Venice and shape the future of travel assistance together. #ITICGlobal #TravelAssistance #MedicalAssistance #InnovationInTravel #CustomerExperience

🎉𝗔𝗫𝗔 𝗶𝘀 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝗶𝘁𝘀 𝟰𝟬𝘁𝗵 𝗕𝗿𝗮𝗻𝗱 𝗮𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆. Here we give voice to our AXA Partners’ inspiring people who embody AXA's culture. Meet Mathew from our Operations team, who just celebrated his 10th year with #AXAPartners. He values the meaningful work and the opportunity to make a real difference by supporting our customers around the clock during their most critical moments.  Join us in recognizing the passionate individuals making a difference every day! #AXA40Years #TeamSpirit #ProudToBelong #MotorAssistance #HomeAssistance #MyPassionMyExpertise 

🌍 𝗙𝗿𝗼𝗺 𝗱𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗼𝗻 𝘁𝗼 𝗿𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲: 𝗿𝗲𝘁𝗵𝗶𝗻𝗸𝗶𝗻𝗴 𝘁𝗿𝗮𝘃𝗲𝗹 𝗶𝗻 𝘁𝗵𝗲 𝗮𝗴𝗲 𝗼𝗳 𝗰𝗹𝗶𝗺𝗮𝘁𝗲 𝗰𝗵𝗮𝗻𝗴𝗲. Last week, at the ETOA - European tourism association webinar “𝘏𝘰𝘵𝘵𝘦𝘳, 𝘞𝘦𝘵𝘵𝘦𝘳, 𝘙𝘪𝘴𝘬𝘪𝘦𝘳: 𝘞𝘩𝘢𝘵 𝘊𝘭𝘪𝘮𝘢𝘵𝘦 𝘊𝘩𝘢𝘯𝘨𝘦 𝘔𝘦𝘢𝘯𝘴 𝘧𝘰𝘳 𝘛𝘳𝘢𝘷𝘦𝘭 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴’ 𝘉𝘰𝘵𝘵𝘰𝘮 𝘓𝘪𝘯𝘦”, our Global Head of Travel, Alastair Crossley, joined an expert panel to explore how the sector can better anticipate and mitigate the growing risks linked to extreme weather, shifting seasons and destination degradation. Alastair shared his perspective on: 🌪️The growing impact of natural catastrophes on destinations, and how this affects insurance costs, traveller’s behaviour, and the appeal of certain regions. ➡️In the first of 2025 alone, insurers have already paid out $100 billion in climate-related claims, the second highest figure on record (source: AON) 🌿The crucial shift for the insurance industry: from risk transfer to risk mitigation, developing green insurance solutions that support more sustainable travel. 💚Travellers’ increasing demand for the industry to lead the way in sustainability, echoing insights from the AXA Future Risks Report, which shows that ➡️ only 19% of experts and 16% of the public have full confidence in public authorities’ ability to manage future crises. This underlines the need for the travel and insurance sectors to take collective responsibility and drive meaningful change. At AXA Partners, we believe in turning these challenges into opportunities, helping our partners and customers build resilience, foster trust, and make travel safer, smarter, and more sustainable.🍀🫶🏞️ #ETOA #TravelIndustry #ClimateRisk #Sustainability #AXAPartners #TravelProtection #FutureRisks

𝗕𝗲𝗵𝗶𝗻𝗱 𝗲𝘃𝗲𝗿𝘆 𝗰𝗮𝗹𝗹 𝗳𝗼𝗿 𝗵𝗲𝗹𝗽, 𝘁𝗵𝗲𝗿𝗲 𝗶𝘀 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻 𝗻𝗲𝗲𝗱… We are pleased to announce that episode 3 of our Real Life Stories web series is coming soon!  🎬 𝘗𝘳𝘦𝘷𝘪𝘰𝘶𝘴𝘭𝘺 𝘰𝘯 #𝘙𝘦𝘢𝘭𝘓𝘪𝘧𝘦𝘚𝘵𝘰𝘳𝘪𝘦𝘴…  Before the curtain rises, take a quick rewind to where it all began with Sofia’s story. Re-discover episode 1 and see how Judith, our customer care and assistance agent, took the call, listened with empathy, and coordinated the right help, turning an unexpected and stressful event into relief and joy. Real Life Stories is based on true events: authentic, emotional, and told by those who lived them.  Watch episode 1 here 👇  🔜 And stay tuned for our new story!    #RealLifeStories #CustomerFirst #AssistanceServices #AtYourSide 

“𝘌𝘷𝘦𝘯 𝘵𝘩𝘰𝘶𝘨𝘩 𝘮𝘶𝘤𝘩 𝘰𝘧 𝘮𝘺 𝘸𝘰𝘳𝘬 𝘪𝘴 𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘰𝘯 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴, 𝘐’𝘷𝘦 𝘤𝘢𝘳𝘳𝘪𝘦𝘥 𝘰𝘷𝘦𝘳 𝘧𝘳𝘰𝘮 𝘮𝘺 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘪𝘯 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘵𝘩𝘦 𝘩𝘢𝘣𝘪𝘵 𝘰𝘧 𝘢𝘭𝘸𝘢𝘺𝘴 𝘢𝘴𝘬𝘪𝘯𝘨 𝘵𝘰 𝘮𝘺𝘴𝘦𝘭𝘧: 𝘩𝘰𝘸 𝘤𝘢𝘯 𝘵𝘩𝘪𝘴 𝘩𝘦𝘭𝘱 𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘰𝘳 𝘮𝘢𝘬𝘦 𝘮𝘺 𝘤𝘰𝘭𝘭𝘦𝘢𝘨𝘶𝘦𝘴’ 𝘫𝘰𝘣𝘴 𝘦𝘢𝘴𝘪𝘦𝘳?”    At AXA Partners, leveraging technology to serve people better is at the core of what we do, and professionals like Jan demonstrate this commitment every day. His focus on the human impact behind the automation highlights the balance needed to make digital solutions helpful for both customers and employees.💪 🎥Learn how his passion for technology and helping others fuels his success.   #CustomerExperience #DigitalTransformation #AutomationWithEmpathy #Teamwork #MypassionMyexpertise 

🔗 𝗔𝗣𝗜𝘀 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗮𝗯𝗼𝘂𝘁 𝘁𝗲𝗰𝗵, 𝘁𝗵𝗲𝘆’𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻. With API Connect, AXA Partners is opening new ways to deliver seamless, embedded insurance and assistance solutions. In this interview, Enrique Lamarca, Head of Customer and Commercial Excellence , shares how our scalable API platform helps partners innovate faster, integrate more easily, and bring more value to their customers. Discover how API Connect is reshaping the future of digital assistance and insurance. ✔️500+ endpoints ✔️40M+ monthly requests, ✔️real-time services, ✔️cross-border integration 👉 Read the full interview: https://lnkd.in/eyNYzWx9 #AXAPartners #APIConnect #DigitalAssistance #EmbeddedInsurance #Innovation

💡𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗕𝟮𝗕𝟮𝗖 𝗲𝗺𝗯𝗲𝗱𝗱𝗲𝗱 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗘𝘂𝗿𝗼𝗽𝗲. AXA Partners and bolttech are joining forces to expand B2B2C embedded insurance across the EU, UK and Switzerland, gathering global expertise in insurance, assistance orchestration, and technology innovation. This long-term strategic partnership will open new growth opportunities for telcos, financial institutions, health, travel, utilities, OEMs and retailers, while delivering smarter, more relevant protection experiences for customers. 🔗Read more about our partnership here: https://lnkd.in/e5FRnWzn #AXAPartners #B2B2C #EmbeddedInsurance #Partnership #Innovation #CustomerFirst  Marie-Louise Elhabre Gunter Uytterhoeven Enrique Lamarca José Félix Cañas García Rob Schimek Stephan Tan Robert Bauer Dr. Jens Schaedler Luis Dominguez