EasyVista

The real challenge with AI is not only about adoption. It’s a matter of governance. Bringing AI into ITSM requires balance. Trust, risk, and security must all be managed together to ensure AI delivers value without creating compliance gaps or ethical concerns. AI TRiSM provides the framework to achieve that balance and deploy AI responsibly, aligning business outcomes with governance and long-term resilience. 🛡️ Discover the four pillars (and more) of AI TRiSM: https://bit.ly/3GZ8wxP #AI #Security #ITStrategy

This Cybersecurity Awareness Month brings a clear message: #security is the foundation of resilience. According to the latest IT trends report by EasyVista and @OTRS Group, security will be the top IT priority by 2026. The findings are striking: 41% of organizations rank improving IT security as their main goal, 37% struggle with secure and compliant operations and 24% cite cyber risks as the most damaging impact of IT disruptions. The message is clear: without security, there is no resilience. Reinforcing defenses now ensures business continuity and protects long-term trust. 🛡️ Explore the full report now: https://bit.ly/4nrKETL #CyberSecurity #ITResilience

Cyber threats are evolving and social engineering is now one of the most dangerous weapons in an attacker’s arsenal. Groups like Storm-1811 continue to demonstrate how quickly these tactics can compromise critical infrastructures, often before traditional defenses have time to react. EV Reach changes the game with a proactive approach. Through secure remote access, strict privilege management, and continuous monitoring, it helps organizations close the gaps that social engineering attacks are designed to exploit. 🛡️ Discover how EV Reach strengthens your defenses: https://bit.ly/4h9ITYU

Still think ITSM isn’t relevant? It’s time to think again. Too often, myths overshadow the truth: ITSM empowers organizations to stay resilient, boost productivity, and turn technology into measurable business value. With EasyVista, organizations can streamline operations, strengthen compliance, enhance user experience, and reduce costs. By transforming IT into a strategic enabler, we deliver efficiency and long-lasting business impact.

As cyber threats grow in scale and sophistication, AI is emerging as a critical tool to strengthen defense strategies. Decisions made today will shape how organizations protect resilience and trust in the years ahead. From prevention to response, leaders are evaluating how AI fits into their security strategy. Where does your organization stand today?

#CybersecurityAwarenessMonth highlights an important truth: strong defenses fuel business growth. This month’s newsletter explores how embedding cybersecurity into IT operations builds resilience, ensures compliance and unlocks long-term business value. Discover how automation and AI are reshaping defense strategies as we look toward 2026. Read the newsletter now! #Cybersecurity #ITSM

Is your IT monitoring strategy reducing costs or driving them up? False alerts, recurring incidents, and costly on-call duty can drain IT budgets and slow down teams. With EV Observe, you can reduce false positives through AIOps, prevent service degradation, and anticipate incidents before they impact users. The result: fewer tickets, fewer unnecessary interventions, and smarter IT operations. 🔗 Discover how EV Observe helps reduce IT costs: https://bit.ly/4mHfJRK

The true cost of IT disruptions goes far beyond downtime. Remember CrowdStrike? Service interruptions affect productivity, revenue, customer trust and even long-term competitiveness. Every minute lost to an outage carries measurable consequences for the business. Ensuring IT resilience is not a choice anymore: it’s crucial to every strategic agenda. Read the full article to uncover the hidden costs of IT disruptions and how to minimize their impact: https://bit.ly/4nAtYt4

Which trend will reshape the ITSM platforms market? Enterprise service management is extending beyond IT into departments like HR and finance, offering greater efficiency and a more unified employee experience. Generative AI is evolving rapidly from experimental use to an essential feature in modern solutions, while budgetary pressures are pushing organizations to simplify, automate and cut costs. These forces are already transforming ITSM platforms. The 2025 Gartner® Market Guide reveals the full picture — and where the market is heading next. 📥 Download the guide now: https://bit.ly/4h1omUC

Visibility is the foundation of smarter IT. With ITAM, every asset becomes a driver of performance. Our latest article shows how ITAM helps organizations cut costs, strengthen security and maximize asset value across the business. #ITSM #ITAM