Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
1,975 questions
435,875 questions with Microsoft 365 and Office-related tags
1 answer
How can I fix the credit card purchase form when it says my address is incorrect?
I have tried to add Microsoft Access to my subscriptions, but the credit card form will not let me continue as it says my address city is not correct. Although I have double and triple checked and my address is correct. What can I do to purchase this…
Microsoft 365 and Office | Access | For business | Windows
asked 2025-10-25T20:57:34.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 70%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Craig Schmitt
0
Reputation points
edited an answer 2025-10-25T22:20:57.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
4,220
Reputation points Microsoft External Staff
Moderator
3 answers
Can't view pdf or word files in One Drive
Hi, I can no longer preview my documents in One Drive Seems like i no longer have previewer since last update. Please advise how we are able to get this sorted.
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,421 questions
asked 2025-10-25T02:24:43.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 18%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sharon Burton
0
Reputation points
answered 2025-10-25T22:19:29.0066667+00:00
Sharon Burton
0
Reputation points
1 answer
How to change Microsoft accounts
I was locked out of my hotmail account because it was hacked. I no longer have access and have given up trying after 5 months. I created a new outlook account and I would like to change my office package to this account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
22,199 questions
asked 2025-10-25T21:24:29.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 97%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Darrell Wilson
0
Reputation points
edited an answer 2025-10-25T22:16:43.9033333+00:00
John Jefferson Doyon
40,615
Reputation points
Independent Advisor
1 answer
my Mastercard has expired and I tried to add my Visa card and it keeps saying that my name is wrong when i type in Paul A A Nesbitt...Why doesn't your system except this card?
my Mastercard has expired and I tried to add my Visa card and it keeps saying that my name is wrong when i type in Paul A A Nesbitt...Why doesn't your system except this card?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,331 questions
asked 2025-10-22T17:22:18.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 32%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Nesbitt
0
Reputation points
commented 2025-10-25T22:13:24.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
2,030
Reputation points Microsoft External Staff
Moderator
0 answers
Excel cannot open the file because the format or the extension is not valid
Excel cannot open the file because the format or the extension is not valid. Check that the file has not been corrupted and that the file's extension and format match.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
56,150 questions
asked 2025-10-25T22:00:32.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 48%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Luis Ernesto Rosas Burgos
0
Reputation points
asked 2025-10-25T22:00:32.6766667+00:00
Luis Ernesto Rosas Burgos
0
Reputation points
0 answers
My son’s email has been hacked. His email and password has been changed
I tried logging into my son’s email as he uses it for school and his phone. Someone has hacked his account and changed his email and phone number. I have tried the recovery form a few times and was told there wasn’t enough information to recover his…
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
105 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
MICROSOFT CUSTOMER SERVICE PHONE NUMBER
I need to find out why my subscription to MICROSOFT OFFICE is increasing. Is there a phone number I can call. Am not getting results. HELP!!!
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
459 questions
asked 2025-10-25T21:45:11.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Henry Buchheit
0
Reputation points
answered 2025-10-25T21:56:47.6066667+00:00
John Korchok
219.9K
Reputation points
Volunteer Moderator
0 answers
I recently installed MS Office 2024 for my MAC that already had an existing MS offfice (2019). However, the updates on my apps are NOT going thru
I just purchased and installed MS office 2024 for my home computer. I know I have 4 updates to do on my APPs but the updates are not going through. I have searched online and it tells me that I most likely need to uninstall my previous version of MS…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,544 questions
asked 2025-10-25T21:51:32.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 15%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lisa Stornaiuolo
0
Reputation points
asked 2025-10-25T21:51:32.67+00:00
Lisa Stornaiuolo
0
Reputation points
1 answer
In excel i have various cells that have a drop down e.g. A29, C29, and i want to run a different set of macros depending on the range,
In excel i have various cells that have a drop down e.g. A29, C29, E29, G29, I29, A31, C31, E31 G31, I31 etc and i want to run a different set of macros depending on the range,For A29 it is one particular type, C29 a different set of types In the below…
Microsoft 365 and Office | Excel | For home | Other
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
543 questions
asked 2025-10-24T01:27:29.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Brian Vagg
0
Reputation points
commented 2025-10-25T21:49:17.5+00:00
Brian Vagg
0
Reputation points
1 answer
why cant I sign into my word app? is it because of UI bug -- its a huge issue if I cannot
i cant save my files. i cant log in. what is happening. I cant reach a single fringe person at microsoft to assist. I pay a friggin subscription, why doenst that entitle me to help? There is a bug in 16.102.1 that doest allow me to log into my app. so…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
3,721 questions
asked 2025-10-25T16:30:48.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 73%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
thomas barrett
0
Reputation points
edited an answer 2025-10-25T21:43:43.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
1,225
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Older iMac, can't use Office 2024, want older Office version with subscription.
My iMac is a 2017 and can't run macOS Tahoe. To run Office 2024 I need to run Tahoe. How can I download older version of Office with my annual subscription? I have not intent of buying a new computer.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,544 questions
asked 2025-10-23T18:20:08.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 71%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Michael Ziska
0
Reputation points
commented 2025-10-25T21:40:26.0066667+00:00
Michael Ziska
0
Reputation points
2 answers
My Microsoft 365 Subscription not in my accounts page
Microsoft 365 subscription just renewed today. Microsoft charged me $99.99 and I have never seen or have access to this subscription. Am I being ripped off by Microsoft.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
2,253 questions
asked 2025-10-25T20:21:45.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 12%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Judy Elliott
0
Reputation points
answered 2025-10-25T21:34:39.9133333+00:00
Stefan Blom
317.3K
Reputation points MVP
Volunteer Moderator
1 answer
customer service- I need to speak to someone- need contact phone number
I have an account issue with personal account. Need to speak to customer service.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
2,253 questions
asked 2025-10-25T20:59:24.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 81%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brian Kerns
0
Reputation points
answered 2025-10-25T21:33:45.0166667+00:00
John Jefferson Doyon
40,615
Reputation points
Independent Advisor
1 answer
Comunications betwen different tenant
If I'm in one tenant and create another to divide the infrastructure, would I lose collaboration with the users of the tenant I was in? These are two companies owned by the same owner that want to separate the infrastructure due to growth, but there are…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
13,560 questions
asked 2025-10-24T15:14:30.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Magdeline Terrero
0
Reputation points
edited a comment 2025-10-25T21:31:57.6666667+00:00
Hani-N
4,220
Reputation points Microsoft External Staff
Moderator
1 answer
SharePoint Owner cannot approve via Access Request email but can in Site Settings
I have an users that has Owner / Full Control permission in SharePoint but cannot approve via Access Request email, however, they can approve in Site Settings > Access Requests and Invitations. Other Owners can approve Access Request emails for…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
29,387 questions
asked 2025-10-24T16:38:41.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Angharad Davies
40
Reputation points
commented 2025-10-25T21:25:39.28+00:00
Hani-N
4,220
Reputation points Microsoft External Staff
Moderator
1 answer
How to recover lost files
In trying to reach a document, I accidentally deleted the folder "research" under One Drive--Personal--Desktop--home laptop documents. How do I recover the documents in that folder?
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,421 questions
asked 2025-10-22T16:36:23.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Clinton, David
0
Reputation points
commented 2025-10-25T21:23:23.8933333+00:00
Hani-N
4,220
Reputation points Microsoft External Staff
Moderator
2 answers
Office 365 apps are not opening well, says a report that closed unexpectedly
yesterday i subscribed Microsoft 365 Personal, installed in my macbook pro M2. first it opened well, all apps opened without any error report. after sometime word didn't open well, a error report opped up a window says, microsft word closed unexpectedly.…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
3,721 questions
asked 2025-10-25T18:28:10.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RVR
0
Reputation points
answered 2025-10-25T21:22:17.3933333+00:00
Bob Jones AKA CyberTaz MVP
427.4K
Reputation points
1 answer
Why won't my computer allow me to open Word, Excel, and PowerPoint?
Why won't Word or Excel or PowerPoint files open on my computer?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
60,619 questions
asked 2025-10-25T20:47:48.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tim and Kathy Kreuzer
0
Reputation points
answered 2025-10-25T21:21:46.0033333+00:00
John Jefferson Doyon
40,615
Reputation points
Independent Advisor
1 answer
Double-Billed
I was double billed for my Office 365. Once on Sept 26, which I paid on Oct 1. The second time was yesterday 10/24 and it got paid again. That's not good. I would like a refund of one of my payments.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
217 questions
asked 2025-10-25T20:56:22.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bridget McCann
0
Reputation points
answered 2025-10-25T21:15:53.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
5,435
Reputation points Microsoft External Staff
Moderator
1 answer
I need help to renew office 365
I have office 365 on my computer I can not renew it I do have office 365 product key but I can not move on from the payment screen can anyone help me out so I can get back on PowerPoint I have tried a few times but still get the same screen
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
17,935 questions
asked 2025-10-23T02:10:17.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Cox
0
Reputation points
commented 2025-10-25T21:09:33.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
21,995
Reputation points
Independent Advisor