As part of our CSR efforts, 1Point1 partnered with Hara Jeevan for a plantation drive at our Gurgaon office. Employees enthusiastically planted native saplings, promoting environmental awareness and sustainability. Together, we’re growing a better, greener future — one tree at a time! 🌍🌿 #1Point1Cares #HaraJeevan #PlantationDrive #GoGreen #SustainabilityInAction #GreenerTomorrow
1Point1
Outsourcing and Offshoring Consulting
Navi Mumbai, Maharashtra 45,448 followers
Growth. Outsourcing. Transformation.
About us
At 1Point1, we empower brands to explore new frontiers, hassle-free. Our trusted, proactive-first approach ensures you get high-quality outsourcing, consulting and technology solutions that are quick to implement, and designed to scale with you –no matter where your customers need you. Harnessing the latest in AI technologies, we help delight customers around the world, achieving remarkable efficiencies that define your competitive advantage. Our RestAssured Pledge guarantees a 48-hour solution plan, so you can move quickly with rapid deployment, scalable support, and a proactive approach. With 16 years of experience, offices on 4 continents, and a team of 5k+ professionals, you can feel confident knowing that when you need support, we have you covered: - Leave your brand in good hands - Get local-like care on a global scale - Experience efficiency-obsessed results 1Point1 –care you can count on. Our services: BPO | KPO | AI & transformation | Consulting | IT support | Team management
- Website
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https://www.1point1.com
External link for 1Point1
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Navi Mumbai, Maharashtra
- Type
- Public Company
- Founded
- 2008
- Specialties
- Business Process Outsourcing, BPO, Call Centre, Customer Satisfaction, Business Process Management, Order Booking, Technology Support, Lead Generation, Cross Selling, Up selling, Telemarketing, Financial Processing, Quality Monitoring IVR, Refund Process, Order Booking, and Transaction Processing
Locations
Employees at 1Point1
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Carl Ambrose
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Sridevi CP
Head - Quality Assurance | Risk & Compliance | LSS MBB | ISO Lead Auditor 9001 & 27001| CMMI Implementor | Adept Change Catalyst
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Nitin Mahajan
CEO India 1Point1|Managing Partner,Ex-Deloitte, Yes bank, GE capital, Airtel, Tata Tele | LEAN, Six Sigma Design Thinking | Digital transformation…
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Shariq Khan
Founder at Crystal Consulting
Updates
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As India’s 5th largest ✈️ airline company expanded its operations, it faced challenges in delivering a consistent and efficient customer experience due to disconnected systems and manual workflows. This led to delays, inefficiencies, and confusion. 1Point1 partnered with the company to deploy a unified omnichannel and multilingual support system — integrating 💡 AI-powered analytics, ⚙️ real-time resolution tools, and 📋 structured SOPs. The result? 🚀 • Streamlined passenger interactions ✉️ • Faster ticket responses ⏱️ • Fewer repeat queries 🔁 👉 Read the full story here: https://lnkd.in/eWqDmJRS #1point1 #itcubesolutions #customerexperience #cxtransformation #airlinecx #digitalcustomerservice #omnichannelsupport
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Looking for a great place to start or grow your career? We’re inviting Graduates and Undergraduates to be a part of 1Point1, one of India’s leading business process management company. ✨ Walk-in Interview Details: 📍 Location: AKR Infinity, 3rd Floor, Sy No 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru – 560068 📞 Contact: +91 9739009343 📧 Email: [email protected] / [email protected] 💻 Apply Online: www.1point1.com/careers 📱 Or Scan the QR Code on the image to apply directly! Join us and take the next step towards a rewarding career! #WalkInInterview #HiringNow #LifeAt1Point1 #CareerOpportunity #BangaloreJobs #JoinOurTeam
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Hard work pays off — congratulations, Shabir! 👏 Here’s to new beginnings, greater achievements, and continued success. #Congratulations #Promotion #LifeAt1Point1 #CareerGrowth #Team1Point1
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𝐈𝐬 𝐢𝐭 𝐁𝐮𝐫𝐧𝐨𝐮𝐭? 𝐎𝐫 𝐢𝐬 𝐢𝐭 𝐘𝐨𝐮𝐫 𝐌𝐢𝐧𝐝 𝐀𝐬𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐇𝐞𝐥𝐩? #𝐌𝐞𝐧𝐭𝐚𝐥𝐇𝐞𝐚𝐥𝐭𝐡𝐌𝐚𝐭𝐭𝐞𝐫𝐬 We all recognize how mental health challenges can manifest as physical illness. Still, are we taking real steps to heal, or just moving through each day until something forces us to? This Mental Health Day, 1Point1 encourages you to take JUST ONE small action toward a healthier mind. 👉 Learn which actions can make a meaningful difference in your day-to-day well-being. #1point1 #itcubesolutions #worldmentalhealthday #mentalhealthawareness #wellbeingatwork #mindfulliving #mentalhealthmatters
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A leading litigation support firm was struggling with document-heavy processes, manual inefficiencies, and high turnaround times — impacting case readiness. 💡 1Point1 implemented a robust litigation support outsourcing model to optimize back-office operations by deploying: 📂 Digitized workflows 🧾 Structured data handling 👩💼 Specialized legal support teams ✨ The result? ✅ Reduced processing delays ✅ Improved accuracy and compliance ✅ Enhanced operational efficiency 👉 Explore the full case study here: https://lnkd.in/gs3zax-S #1Point1 #ITCubeSolutions #LitigationSupport #LegalTech #BackOfficeOptimization #ProcessAutomation #CXTransformation #LegalOperations
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The energy is electric at Jio World Centre, Mumbai, as #GFF2025 is bringing together the brightest minds in fintech to shape what's next⁉️ We at 1Point1 are excited to be part of this dynamic convergence of innovation, insight, and impact, our leaders including Nitin Mahajan, Carl Ambrose Deepika Sandhu, Abhijeet Dutta,& Vikas Talikoti, are engaging in conversations that matter. 📩 Let’s connect if you are attending #GFF2025, tag 1Point1 to start a conversation. We’re here to explore ideas, exchange insights, and co-create the future of finance—powered by people, data, and AI. 🚀 #GlobalFintechFest #DigitalTransformation #AI #FinancialInclusion #Innovation #CXOLeadership #FutureOfFinance #1Point1
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Absolutely! At 1P1, we always believed that great CX isn't one size fits all, it's about listening, adapting, and staying close to the customer’s reality. Thank you for leading the way in making local relevance a core part of our strategy.
COO | Driving BPO Innovation & Strategic Growth | 16+ Years of Elevating Customer Experience & Operational Excellence
Can a global brand maintain its soul while adapting to local tastes? 🤔 This is the question leaders must answer to scale successfully. In this video, I break down the strategic principle of "global principles, local adaptations." Can you think of any other examples? #cxstrategy #globalbusiness #leadership 1Point1
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🚀 YOUR CHAIR IS READY – ARE YOU? 🪑✨ We’re looking for Graduates & Undergraduates to join our team and create something extraordinary. Walk in today and grab your seat at 1Point1! 📍 Location: 317, Apollo Tower, 3rd Floor, 2 MG Road, New Palasia, Indore 📞 Call us: +91 7987453245 📩 Email: [email protected] / [email protected] 🔗 Apply Now: https://lnkd.in/gnUz6TV7 #WeAreHiring #JoinUsToday #CareerOpportunity #WalkInInterview #IndoreJobs #Team1Point1 #JobOpening
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𝘼 𝙒𝙖𝙧𝙢 𝙖𝙣𝙙 𝙀𝙣𝙩𝙝𝙪𝙨𝙞𝙖𝙨𝙩𝙞𝙘 𝙒𝙚𝙡𝙘𝙤𝙢𝙚 𝙩𝙤 𝙊𝙪𝙧 𝘾𝙀𝙊 – 𝙄𝙣𝙙𝙞𝙖, Nitin Mahajan! It is with immense excitement and pride that we welcome Nitin Mahajan to the 1Point1 family! A luminary in the world of business transformation and customer excellence, Nitin brings with him over 28 years of unparalleled experience, seamlessly weaving strategic vision with hands-on mastery to bridge the realms of business and technology. A passionate advocate for putting customers at the heart of every endeavor, Nitin has led diverse teams across BFSI, Telecom, and Consulting, orchestrating initiatives that not only elevate customer experiences but also leave a lasting, measurable impact. His vast repertoire spans operations, process excellence, compliance, credit & collections, retention strategies, and transformative digital journeys. Known for his remarkable ability to translate vision into action, Nitin is poised to ignite innovation, accelerate digital adoption, and streamline operations across 1Point1. His collaborative spirit, visionary leadership, and unwavering focus on results promise to inspire and empower our teams, creating waves of meaningful change throughout the organization.
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