RIFF Digital Engagement

Today you can find several members of our Innovation Team representing RIFF at the Chatbot Summit in Amsterdam! Our very own Eline Sijtsma-van Aken is hosting roundtables on the topic “Human & Machine; together they write the future”, there's more information about that here: https://lnkd.in/d-uNcjC8 You can find Dewi Steinmetz 时黛微, Arjan Pieters & Fabrice D. either manning the RIFF booth, or exploring the other exciting demos and workshops the summit has to offer. Stop by to have a chat, we’d love to get to know you! #RIFF #BeDigitalStayHuman #ChatbotSummit #AgenticAI #Innovation

Today you can find several members of our Innovation Team representing RIFF at the Chatbot Summit in Amsterdam! Our very own Eline Sijtsma-van Aken is hosting roundtables on the topic “Human & Machine; together they write the future”, there's more information about that here: https://lnkd.in/d-uNcjC8 You can find Dewi Steinmetz 时黛微, Arjan Pieters & Fabrice D. either manning the RIFF booth, or exploring the other exciting demos and workshops the summit has to offer. Stop by to have a chat, we’d love to get to know you! #RIFF #BeDigitalStayHuman #ChatbotSummit #AgenticAI #Innovation

Recently, our colleagues Marilène van Deursen and Lotte de Vries represented RIFF at the Ronald McDonald Kinderfonds België gala in Knokke. It was an evening filled with heartfelt stories, inspiring performances, and an auction featuring stunning art: all in support of families with seriously ill children. This year’s gala focused on a beautiful initiative: the creation of a new Huiskamer at the neonatal intensive care unit of Ziekenhuis aan de Stroom (ZAS). This warm, comforting space will offer parents of premature babies a place to rest while staying close to their little ones. We’re pleased to have had the opportunity to contribute to this meaningful cause and to help build a space where care and connection come together. #BeDigitalStayHuman #RonaldMcDonald #Kinderfonds #SocialImpact #FundraisingGala

Vandaag is ons team aanwezig op het CustomerFirst Congres in Utrecht! We zijn trots om deel uit te maken van de gesprekken over klantbeleving en innovatie - én om te worden uitgelicht in de nieuwste editie van de CustomerFirst Buyers Guide. Wil je weten hoe wij klantcontact benaderen met een slimme balans van digitale innovatie en persoonlijke aandacht? Lees dan ons artikel hier: https://lnkd.in/dksdWUEK #CustomerFirst #CX #Klantcontact #CustomerExperience #CustomerFirstCongres

Morgen 2 oktober zijn onze collega’s van RIFF aanwezig op het CustomerFirst Congres in Utrecht. We kijken ernaar uit om inspirerende gesprekken te voeren, nieuwe connecties te leggen en te leren van alle sprekers en deelnemers. Tijdens het congres kun je ook de nieuwste editie van de CustomerFirst Buyers Guide meenemen, met daarin een interview met RIFF – zeker de moeite waard om te lezen! Ben jij er ook bij? Laat het ons weten – we ontmoeten je graag! #CustomerFirstCongres #Netwerken #Innovatie #RIFF

Een kijkje achter de schermen bij het MPA-team op Schiphol! ✈️ In dit artikel vertelt Laszlo Koesoemowidjojo over zijn werk als Mobile Personal Assistant: van het helpen van passagiers tot het omroepen in vijf talen. Geen dag is hetzelfde! Lees mee en ontdek hoe het MPA-team het motto van RIFF waarmaakt: wanneer elk contact telt.

Namens het hele RIFF team: van harte gefeliciteerd met deze prachtige mijlpaal, Tobias Walraven! We kijken uit naar nog vele jaren van samenwerking, innovatie en impact. --------------------------- On behalf of the entire RIFF team: a heartfelt congratulations on this wonderful milestone, Tobias! We look forward to many more years of collaboration, innovation, and impact.

RIFF, the leader in complex customer care solutions, proudly announces the appointment of two new board members who will play a pivotal role in shaping the company’s future. These strategic additions underscore RIFF’s commitment to its guiding principle: Be Digital, Stay Human. As the organization continues to strike the balance between cutting-edge technology and empathetic customer service, RIFF is thrilled to welcome Sinan Ural as Chief Human Resources Officer and Eline Sijtsma-van Aken as Chief Digital Officer. Sinan brings extensive expertise in Talent Acquisition and strategic HR leadership, with a strong track record of building high-performing teams in fast-paced environments. With a deep understanding of organizational development, workforce planning, and change management, Sinan is well-equipped to support RIFF’s continued growth and transformation. In his new role as CHRO, he will focus on aligning talent with opportunity, cultivating a dynamic, future-ready workforce, and strengthening RIFF’s culture of innovation, inclusion, and continuous learning. Sinan will lead the HR and Recruitment teams in designing people-first strategies that not only attract top talent but also foster engagement, retention, and professional development. Eline has consistently been at the forefront of digital innovation and transformation. With a strong track record of driving change across industries, Eline brings a unique combination of technical acumen, strategic vision, and a deep understanding of how digital technologies can reshape business models, operations, and customer experiences. Whether it’s leveraging data, integrating AI, or leading large-scale transformation programs, Eline doesn't just follow trends—she helps to define them. As CDO, Eline is driving RIFF’s Digital & Innovation team forward, overseeing the development of three new digital products and a portfolio of transformative projects. RIFF looks ahead with confidence together with Sinan and Eline, as they bring fresh energy, strategic insight, and seasoned leadership to the board.