Information Privacy Consent Policy

‍ Your rights and choices with Prezi and Infogram

At Prezi and Infogram, we believe you should have full control over how your information is used. Transparency, accountability, and empowering you with choice are at the heart of our approach to data privacy. That’s why we go beyond what’s legally required to ensure our practices are fair, ethical, and centered on you.

We encourage you to review our Privacy Policy to learn more about what data we collect, why we collect it, and how we use it—putting you in control of your personal information.

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Your privacy rights
As part of our commitment to transparency, we provide you with a range of rights to manage your personal data, including:

• Right to Know : Learn what information we have about you.
• Right to Update : Keep your information up-to-date.
• Right to Delete : Request the deletion of personal information.
• Opt Out Requests : Opt out from the sale of personal information.

You can easily exercise these rights by contacting us at [email protected] or raising a Customer Support ticket through your account. Below are the steps to submit a request.

Submitting a request
To make it easy for us to process your request, please provide:

1. For Your Own Request
   
   • The full name, username, and email address associated with your account.
   • A valid email address to confirm your request (or raise a support ticket while logged in).
2. For Authorized Agents
   
   • The full name and email address of the person you represent.
   • A valid power of attorney or similar legal documentation to verify authorization.
   • If sharing personal information, please encrypt the document for your protection.

Have questions?

• When will my request be completed?
  We aim to process your request within two weeks of confirmation. Full updates to our systems may take a little longer due to backup processes.
• Need additional support?
  Contact us anytime:
  
  • Via email: [email protected]
  • Through a customer support ticket while logged into your account
  • By mail:
    Prezi
    ATTN: Privacy Request
    2041 East Street, PMB610
    Concord, CA 94520 USA

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