Mercuri Urval

Redefining Convenience Retail: Leadership and Innovation Beyond the Forecourt At ANUGA Fair 2025, we had the great pleasure of hosting an inspiring Executive Breakfast with Jan Starken, Managing Director of Shell Convenience Retail/Carissa, and Richard Moore, CEO of MU Group. In a live interview moderated by Florian Schmitz, Partner and Global Head Consumer & Retail at MU, leaders from across the international food industry gathered to discuss the future of the convenience retail business beyond traditional gas stations—and the leadership it takes to drive that change. Are you interested in what the insights from the Executive Breakfast was? Read the full recap here: https://lnkd.in/dhC-aaut

We are happy to share that Caroline Winten has joined MU as a Consultant in MU Spain. With over 20 years of HR leadership experience across the EMEA region, Caroline has partnered with senior executives and leadership teams to drive people strategy, leadership development, and organisational growth across Retail and FMCG sectors. As an experienced HR leader and certified executive coach (ICF ACC, Gallup), Caroline has been blending her broad coaching experience with her HR expertise; supporting leaders to unlock their potential, build cohesive and high-performing teams, and strengthen organisational effectiveness. Caroline is passionate about developing leaders and building strong, purpose-driven teams. She has extensive experience in shaping talent and learning strategies, fostering organisational transformation, and helping individuals and teams thrive through strengths-based approaches. Read more and here: https://lnkd.in/dZdQsXHi and reach out to Caroline directly at [email protected]

We are happy to announce two new appointments to the leadership team at MU. Moa Wennlöf who takes on the role of Chief Client Service Officer and Andreas Frische the role of Chief Revenue Officer. As the Chief Client Services Officer at MU, Moa Wennlöf is responsible for leading the Client Services Office, focusing on enhancing client value and experience continually. Moa's team relentlessly develop our services to harness MU Experts and new technology so our client is always assured of industry leading quality and speed. “I am honoured to join the Executive Committee at Mercuri Urval as Chief Client Services Officer. My focus will be on the continual improvement of our services to ensure exceptional client results. By leveraging our science-based methodologies, new technologies and tailored services, we continually improve quality and shorten timelines. I look forward to collaborating with my fellow executives to drive our strategic vision and support our talented team in delivering high-quality services to our clients worldwide" - Moa Wennlöf, Chief Client Services Officer "It is a huge pleasure to appoint Moa to this vital role in MU, our clients and our team are lucky to have Moa! In my 25 years in industry I have worked with many amazing colleagues and clients - and still I have never met a leader who can surpass Moa in her drive to make things better and get things done. Well done Moa and well deserved!" - Richard Moore, CEO As the Chief Revenue Officer at MU, Andreas Frische is responsible for leading the Revenue Office, focusing on making sure our client gets access to the MU Experts and services they need to increase their success. Andreas leads our Team Directors and Global Practice Heads worldwide. "It is an honour and a pleasure to get the responsibility and trust to grow the company I have joint already 24 years ago. I am grateful and proud for my appointment to this challenging and important task. I am very much looking forward to a trustful, successful and enjoyable cooperation with our Team Directors, Practice Heads and all colleagues to implement and develop our strategy to grow MU". - Andreas Frische Chief Revenue Officer "I am very proud to appoint Andreas to this essential role in our leadership team. Having had the pleasure to work with Andreas for over a decade, I know that our colleagues and clients worldwide are in the best possible hands with Andreas. Andreas brings a remarkable combination of client close expertise and top executive leadership skills. Congratulations Andreas - excited to work with you on the next phase of MU development" - Richard Moore, CEO. For more information, read the press release here: https://lnkd.in/drTeQevs

What does it mean to be built to last? In these turbulent times, resilient, adaptable and sustainable business models and modes of governance have proven more valuable than ever. At MU, we are proud to have a set-up just like that. In fact, it even forms a cornerstone of our Employee Value Proposition (EVP) that we call Built to Last. But what does this actually mean, and why does it matter to us who work at MU? Find out in this article by Robin Karlestedt, Central Talent Manager at MU: https://lnkd.in/ds2XuTTX

Our Partner Teemu Tiainen was interviewed for a recent article in Talouselämä, Finland’s leading business magazine, which explored why most communications and HR executives in large companies in Finland are women - and why these roles rarely lead to broader leadership positions. Teemu was asked to share the perspective of an executive search consultant. Here are some of the key takeaways. 🔹 “In Finnish discussions, HR and communications executive roles are often downplayed, despite their strategic importance and cross-cutting influence throughout the organisation.” 🔹 He also addressed one of the pitfalls in executive recruitment: stereotypes. "Hiring managers often have stereotypical ideas about what kind of background and skills people should have for each role." He emphasizes that the executive search company offers diverse candidates for all leadership roles, including representatives of different genders, and challenges companies to consider less typical solutions in recruitment. 🔹 According to MU's international data, the majority of women in human resources executive roles in Finland align with the global trend, whereas the predominance of women in communications executive roles is a Finnish exception at 92%. "In the processes we have been globally involved in, 75% of those selected for executive roles in human resources have been women. In communication and PR executive roles, the proportions are 50-50," - Teemu says. 🔹 "Education and previous job roles too often define what a person can do next, even though capabilities are what truly matter. Yes, a engineer can become an HR director, and a humanist can become a CEO," - Teemu says. Full article: https://lnkd.in/d6fVTtE2

The MU Consumer and Retail Practice invite you to their communication platform on 18 November, 2025, at 3 p.m. together with Dr. Hannes Gmelin, Partner at Statista Strategy. Changing consumer habits and a stronger need for the right balance between price and quality have intensified competition for customers in Germany. But how exactly do these shifts impact purchasing decisions? The session will highlight how consumers make decisions today and which trends are emerging – revealing where manufacturers and brands must adapt to stay aligned with evolving priorities. Read more and register to the webinar here: https://lnkd.in/d7t2NuYj

Join us for an exclusive Cyber Security Webinar on 4 December, 2025, 08:00am (CET), together with Thomas Holderegger, a seasoned cybersecurity leader with extensive experience in building and managing cyber resilience programs across global organisations. Thomas is currently a Managing Director at Accenture Security, where he advises global clients on cyber resilience, digital risk, and incident response. Prior to joining Accenture, he spent more than a decade at UBS, where he played a key role in shaping the bank’s global information security strategy and governance. His unique blend of hands-on technical expertise and C-level advisory experience provides valuable insights into how organisations can effectively strengthen their cyber resilience. Without wanting to give it all away, here’s a glimpse of what we’ll cover: 🔹 Short update on the current cyberthreat landscape 🔹 Learnings from the fatal cyber incident at Jaguar Land Rover (JLR) 🔹 State of cyber resilience across industries – from a C-level perspective The webinar will be held in English via Microsoft teams and will last approximately 1 hour. Register here for the webinar: https://lnkd.in/dBfV4SXn If you have any questions, please reach out to our webinar hosts Daniel Peter Paul Müller, [email protected], or Florian Mutschler, [email protected]

“Vi bygger hela processen på forskning och data, men också på en förståelse för varje organisations unika mål med rekryteringen. Det gör att vi inte bara letar efter en bra ledare, utan efter rätt ledare för just den organisationen.” Anders Sjöberg, Deputy Head MU Research Institute, blev nyligen intervjuad för ett reportage i Innovativa Företag angående vetenskapen bakom att välja rätt ledare. Läs hela reportaget här: https://lnkd.in/dXmJrZ87

We are pleased to announce that Marie-Hélène Petit has joined MU France as Engagement Manager. She brings seven years of experience as a consultant in a recruitment agency specialising in the insurance and banking industries, with a focus on the direct search of niche profiles possessing technical or quantitative expertise (such as Actuarial, Risk Management, and Data Science) across various levels (senior, expert, and managerial). She has developed strong client and project management skills, ensuring a top-notch candidate experience. In Marie-Hélène’s own words: “After dedicating seven years to a niche recruitment firm, supporting insurance professionals in shaping their career strategies, connecting them with the best opportunities, and guiding companies in their search for outstanding talent, I felt it was time for more. Whenever I received a call from a client or candidate seeking advice, my priority was to ensure I could provide them with the very best to guarantee their success. MU shares these values and has given me the unique opportunity to explore other sectors, access the tools and expertise to strengthen both my recruitment and advisory services.” We look forward to her contributions and the positive impact she will have on our organisation. Read more and find Marie-Hélène’s contact details here: https://lnkd.in/gzy-k46x

We are delighted to announce that Farouk SAKJI has joined our team in France! With over 30 years of business experience, including 11 years in Executive Search and C-suite recruitment, Farouk will play a pivotal role at MU, focusing on Executive Search and Leadership Advisory. In Farouk's own words: "I have joined MU because they provided me with the best candidate experience out of approximately twenty processes. Not only am I fully aligned with MU’s values and professional standards, but I am also attracted by the extensive portfolio of solutions, the high quality of MU’s approach and tools, and, as the icing on the cake, the opportunity to collaborate with expert colleagues from around the world. The playground is truly fantastic!" Read more about Farouk and get his contact details here: https://lnkd.in/gVwqfWY3