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Illustration showing Trailhead profile cards with titles like 'Agentblazer Legend,' 'Agentblazer Innovator,' and 'Agentblazer Champion,' along with their progress stats, set against a purple gradient background. Agent Astro stands beside them.

Become an Agentblazer and build the future.

Agentblazers have the skills and the vision to transform how work gets done in the agentic AI era. They keep pace with innovation, use digital labor to create value for their companies, and leverage Agentforce to turn ideas into reality. The future is here, and it belongs to Agentblazers.

Learn in-demand AI skills today

Each module you complete on Trailhead earns you a badge and points that go towards your Agentblazer Status. Agentblazer Status highlights your skills and hands-on experience building autonomous agents to create a digital workforce. Advance through the levels from Champion to Legend to gain the skills to drive agentic change in your organization and achieve your career goals.
Badge of Agent Astro in flight with 'Agentblazer' at the top and 'Champion 2025' at the bottom.
Level 1

Champion

Confidently explain Agentforce concepts and business impact.
Complete this Trail to:
  • Gain foundational knowledge
  • Build an agent
  • Identify agent use cases
Get Started Learn More
Badge of Agent Codey in flight with 'Agentblazer' at the top and 'Innovator 2025' at the bottom.
Level 2

Innovator

Implement Agentforce solutions to drive measurable business outcomes.
Complete this Trail to:
  • Build sales and service agents
  • Lead AI initiatives
  • Drive business outcomes
View Learn More
Badge of Agent Einstein in flight with 'Agentblazer' at the top and 'Legend 2025' at the bottom.
Level 3

Legend

Understand advanced concepts and design complex strategies.
Complete this Trail to:
  • Manage the full agent lifecycle
  • Build advanced customizations
  • Earn the Agentforce certification
View Learn More
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Being an Agentblazer connects me with a global network of innovators, helping me grow my expertise and career in the agentic AI era.

Merlinda Lu
Salesforce Developer, IBM
Illustration of Agent Astro is surrounded by AI badges on Trailhead, set against a soft gradient background with sparkles.

Level up your learning

Grow your AI agent skills and unlock exclusive rewards on your journey to be an Agentblazer. Learn how to create a digital labor workforce to automate tasks and boost productivity.
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Connect with Agentblazers

Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise and your career.
Join the Community
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Put your Agentforce skills to the test

Validate your skillset by earning an Agentforce Certification. Certifications showcase your expertise, validate your knowledge, and open doors to new possibilities.
Explore Certifications
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Trailhead GO Mobile App

Learn new skills and connect with Trailblazers from anywhere. Download Trailhead GO for iOS or Android today.
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Agentblazer Champion
A Champion can confidently understand foundational Agentforce concepts along with their business value, and has basic hands-on experience.
Knowledge Gained:
  • Autonomous Agents: Understand agents, use cases, and CRM potential.
  • Human-Agent Interaction: How humans and AI collaborate effectively.
  • Building & Deploying Trusted AI Agents: Ethical AI design and decision-making.
  • AI Ethics: Addressing bias, transparency, and accountability.
  • Agentforce Basics: Core concepts of agent creation using Salesforce tools.
  • Agent Builder Overview: Introduction to the Agent Builder tool for agent design.
Skills Developed:
  • Understand core AI concepts, including data fundamentals.
  • Build a basic agent using Quick Start: Build Your First Agent with Agentforce (Hands-on-Challenge).
  • Articulate a simple business use case for an agent.
  • Use Prompt Builder to create functional agents for basic tasks.
Move on to the next Trail to learn how to:
  • Lead a build-your-agent workshop.
  • Design or build complex AI models or multi-agent systems.
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Agentblazer Innovator
An Innovator, when presented with a business challenge, can implement Agentforce solutions to drive meaningful outcomes and value.
Knowledge Gained:
  • Agent Planning: Define strategies for business-driven agent solutions.
  • Agent Testing & Troubleshooting: Identify and resolve agent performance issues.
  • Augmenting Agents with RAG: Use external knowledge for smarter, more dynamic responses.
  • Agent Deployment: Best practices for initial and post-launch agent optimization.
  • Agentforce for All Clouds: Expanded use cases across Sales, Service, Marketing, and Industry Clouds.
  • Hands-on Builds: Exposure to advanced builds such as Sales Coach and SDR Agents.
Skills Developed:
  • Build functional agents through superbadges and guided use cases.
  • Implement a working agent tailored to a specific business use case.
  • Lead small-scale AI implementation projects with measurable results.
Move on to the next Trail to learn how to:
  • Design complex, enterprise-wide AI strategies.
  • Serve as a strategic mentor across the organization.
  • Manage advanced multi-agent system architectures.
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Agentblazer Legend
An Agentblazer Legend designs advanced agent customizations, crafts AI-driven business strategies, and mentors others across their organization and community.
Knowledge Gained:
  • Advanced Agent Customization: How to customize agents using prompts, flows, and Apex.
  • Agent Data Management: Using Data Cloud for personalized experiences, grounding agents in data, and working with unstructured data.
  • Agent Testing and Monitoring: Developing testing strategies and using the Agentforce Testing Center.
  • Agent Deployment: Creating and deploying agents to Slack.
  • Agentforce Development Tools: Creating agents using Agentforce DX, the Agent API, and the Models API.
Skills Developed:
  • Customize and manage advanced agents
  • Design AI-driven business strategies
  • Lead AI adoption efforts and bridge the gap between technical and business teams
Certifications:
  • Passed the AI Specialist Certification
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