Robert Franks

🚨 We’ve published the latest figures for complaints we’ve received about the UK’s main mobile, broadband, landline and pay-TV providers. The report shows complaints about fixed broadband and pay-TV have increased, while complaints about landline and mobile services stayed flat. We share these figures to better understand what’s causing dissatisfaction among customers in the sectors we regulate - and to help customers compare providers. ➡️ Swipe to find out more. 🔗 Read our report: https://lnkd.in/evB_vSvD

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We’re leading on a project which could revolutionise the smartphone repair industry. Thanks to £26,000 grant from the Welsh Government’s SMART Partnerships scheme, we’re working alongside Cardiff-based @DIGI4U to shift consumer behaviour by offering a viable, cost-effective alternative to device replacement. At the heart of the project is the development of advanced laser repair technologies which extend the lifespan of smartphones. Read the full story by clicking on the link in the comments section. ⬇️ Dr Kang Li

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We're delighted to see a powerful partnership come to life between two of our group businesses - GTEC Training and United Living Connected (formerly Great British Communications) - and The Institute of Telecommunications Professionals (ITP). This strategic partnership brings together complementary expertise and a shared commitment to developing the next generation of talent in the telecommunications industry. By aligning high quality training with real world industry needs, it creates clear, practical pathways for individuals to build sustainable and rewarding careers. “This partnership is about more than just training — it’s about creating long-term opportunity. By aligning industry demand with learner ambition, we’re helping to shape a workforce that’s ready for the future.” — Lisa Jones-Hill, Head of Qualifications and Skills, GTEC Training At United Living Group, we're committed to creating long term social and economic value through meaningful investment in skills and people. This partnership is a fantastic example of that mission in action. We're excited to see the impact it will have and we look forward to sharing more as it evolves. #UnitedLivingConnected #Telecommunications #Telecoms #Partnership #SkillsDevelopment #FutureTalent #IndustryTraining #Careers #UnitedLiving #ITP #GTEC #ConnectedCommunities #LearningAndDevelopment #WorkforceOfTheFuture

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Apollo dials up success with Xi takeover “Together, we will accelerate innovation for next-generation communications, providing stronger resilience and a larger team of specialists to support growth and productivity.” Leeds-headquartered communication technology business Apollo Cloud, founded in 2022, has completed the purchase of Harrogate-based Xi Communications Ltd. The move marks Apollo Cloud’s first acquisition since launch and signals the next stage of its growth plan. Read more here: https://lnkd.in/egga6krw Jonathan Marsden Tony Mellor Michelle Atkinson Martin Taylor GS Verde Group Harrowells Limited

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“We’re committed to giving start-ups and micro businesses in South Yorkshire access to first-class broadband connectivity, helping them hit the ground running.” Start-ups and micro businesses in South Yorkshire are being given a boost – six months free gigabit broadband, reliable business broadband completely free of charge ⚡ Read more: https://brnw.ch/21wV3ov

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