As an assistance administrator, how do I add or remove additional assistance administrators?


To add or remove additional assistance administrators: 

  1. Sign in to SAM.gov and go to your Workspace.
  2. Locate the User Directory widget in the Reference Services section. 
  3. Search for the user you want to manage by name or email address.
    Screenshot of the "User Directory" widget in the "References Service" section of the SAM.gov workspace.
  4. Select the Actions menu and select View Access.
    Red box around "View Access" on the action menu of a user's profile in the User directory results list
  5. Select the Assign Role button, choose the organization you want the user to manage, then select the Assistance Administrator role. Before adding a role, check existing roles first. Once you select the domain, the system will display a list of pre-populated permissions.
  6. Customize permissions and add comments as needed, then select Done.
  7. Follow the same process when removing an existing role. Select the trash can icon to delete a role.