Why am I unable to request a role in SAM.gov?


You must be a federal user, or a non-federal user who is also associated with an entity, to request a role.

To submit a role request, follow the steps below:

  1. Log in to your SAM.gov account.
  2. Select “Workspace” from the header of the page.
  3. Scroll or navigate to the “Add a New Role” widget near the bottom of the Workspace.
  4. Select an available role from the dropdown menu and select the checkbox below the menu to verify your business need for the role.
  5. Select “Request Role.”

You may also request a role and view your current roles from your “Profile” page:

  1. Login to your SAM.gov account.
  2. Select “Workspace” from the header of the page.
  3. Select “Profile.”
  4. Select “My Roles.”
  5. Select the “Request Role” button.
  6. Enter your Supervisor’s name and email address.
  7. Enter your organization name by typing in the name, selecting an organization from the dropdown list, or by selecting the advanced search option near the search bar.
  8. After selecting an organization, select a role to request. 
  9. Then, select the appropriate domain. 
  10. Enter additional details in the text box about why you are requesting the role.
  11. Select “Submit,” and the system will redirect you to the “My Roles” section of your profile page. A banner will indicate pending role request(s) with a link you may select to view the details of the request.