6 years ago, false missile alert rattled Hawaii’s nerves — and showed more prep needed

Published: Jan. 13, 2024 at 10:25 AM HST|Updated: Jan. 13, 2024 at 11:12 PM HST
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HONOLULU (HawaiiNewsNow) - Exactly six years ago, Hawaii residents and visitors woke up to a terrifying emergency alert on their cell phones that sent a wave of panic across the state.

The message warned of a ballistic missile heading for Hawaii.

It read, “BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.”

That was on Saturday, Jan. 13, 2018.

It took nearly 40 minutes for officials to issue a correction. But after the shock wore off, many were left with frustration and anger.

Vern Miyagi, the head of Hawaii Emergency Management Agency, resigned in the aftermath. Toby Clairmont, the executive officer of HI-EMA, also resigned in the wake of the bogus missile alert.

On the morning of Jan. 13, thousands in Hawaii got an emergency warning on cell phones and on...
On the morning of Jan. 13, thousands in Hawaii got an emergency warning on cell phones and on televisions that stated, "THIS IS NOT A DRILL."(HNN File (custom credit))

The unidentified worker responsible for the false missile alert was fired and relocated to the mainland.

State and federal authorities later learned the employee in question did not know it was a drill - and intentionally issued a real alert, complete with the phrase “this is not a drill.”

A state investigation claimed the man was a problem employee, but his attorney said the man was made to be the scapegoat and that the false missile alert was the result of miscommunication.

Investigators called the incident the result of “a combination of human error and inadequate safeguards.”

They also faulted poor communication and a lack of supervision within Hawaii’s emergency management agency.

In the years since the false alert, there were investigations and a host of changes made in hopes of preventing a similar mistake.

A year after the alert, Tom Travis, the then-administrator of HI-EMA, told Hawaii News Now that “all of the ballistic missile alarms have been shelved.”

That includes emergency alerts via cell phone and outdoor emergency sirens, he said.

Another change: The FCC issued new rules for how emergency alerts are sent.

John Hemmings, senior director at think tank Pacific Forum, joined HNN’s Sunrise Weekends to talk about lessons from that day and an international security conference at Alohilani Resort on Jan. 16-17 focused on building resilience and cooperation to prepare for ongoing conflicts in the Indo-Pacific.

The Hawaii emergency management agency transmitted an unfounded alert warning of an imminent missile attack. The response showed Hawaii residents have no idea what to do in a nuclear attack.