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Last updated on Nov 6, 2024
  1. All
  2. Sales
  3. Sales Management

Your team is facing a major client loss. How do you keep morale and motivation high?

Losing a big client can hit hard; let's explore ways to lift spirits and maintain drive:

  • Reframe the narrative: Emphasize the opportunity to innovate and find new business.

  • Celebrate small wins: Recognize daily achievements to foster a positive team culture.

  • Encourage open dialogue: Create space for team members to express concerns and solutions.

How do you boost your team's morale in challenging times?

Sales Management Sales Management

Sales Management

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Last updated on Nov 6, 2024
  1. All
  2. Sales
  3. Sales Management

Your team is facing a major client loss. How do you keep morale and motivation high?

Losing a big client can hit hard; let's explore ways to lift spirits and maintain drive:

  • Reframe the narrative: Emphasize the opportunity to innovate and find new business.

  • Celebrate small wins: Recognize daily achievements to foster a positive team culture.

  • Encourage open dialogue: Create space for team members to express concerns and solutions.

How do you boost your team's morale in challenging times?

Add your perspective
Help others by sharing more (125 characters min.)
5 answers
  • Contributor profile photo
    Contributor profile photo
    Faith Adeniyi

    Graduate Surveyor | Offshore Surveyor | GIS Analyst | Virtual Assistant | Leveraging Geospatial Expertise for Innovative Solutions | Aspire Leaders Institute Alumni

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    This is a kind of a big deal but as the team lead you need to acknowledge the team's hard work, refocus on new goals,foster open communication, recognition and also team-building activities is very important.

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    3
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    Contributor profile photo
    Ricardo Chang

    Strategic Business Manager│Business Development │Sales & Commercial │ B2B & B2C │ Disruptive Innovator

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    Es clave reconocer el impacto emocional de la pérdida, pero no dejar que eso defina el futuro. Reúne al equipo, habla abiertamente de lo sucedido y enfócate en lo aprendido. Es momento de fortalecer la unidad, mostrar cómo cada reto es una oportunidad para mejorar y seguir adelante con la misma energía. Además, celebren juntos los éxitos anteriores. Reforzar la confianza del equipo y recordarles su capacidad para lograr resultados ayudará a mantener alta la moral. Redirige la atención hacia el próximo objetivo y establece metas claras. ¡El futuro está lleno de nuevas oportunidades!

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    Subrata Adhikary

    Driving Success as Your Trusted ✅ Microsoft Dynamics ✅ Salesforce ✅ SAP ✅ Premium Resource Supplier ✅ Corporate Training ✅ Contratual global deployment

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    Losing a major client is tough, but it’s also a chance to regroup and grow! 💡 Acknowledge the setback, but focus on future opportunities. 🔄 Celebrate past successes to remind your team of their strengths. 🎉 Encourage open discussions to address concerns and boost morale. 🗣️ Shift focus to new prospects and strategies, turning the loss into motivation. 🚀 Recognize efforts, provide support, and keep the team engaged with small wins. 💪 Resilience is key—every challenge is a step toward greater success! Thanks Shawn 🌟 #teammotivation #resilience #growthmindset

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    2
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    Francisco Javier García Anaya ♟

    Sales Director / Country Manager / Marketing Director / Regional Sr Sales Manager México & LATAM / Marketing Manager

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    Losing a major client can feel like a punch to the gut, but it's how you respond that defines your team's success. First, address the elephant in the room. Be transparent about the situation and its impact. Then, shift focus to the opportunities ahead. Organize a team brainstorming session to generate new leads and strategies. This collaborative approach reignites motivation and reminds everyone of their collective strength. Celebrate small wins along the way. Did someone land a promising meeting? Share it with the team. Use this setback as a learning opportunity. Analyze what went wrong and how to improve. Every successful sales team has faced losses. It's how you bounce back that matters.

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    2
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    Youssef H.

    GTM Strategist @ The Deal Lab | Top 5 Enterprise Clay & Smart Lead Experts | Find your Message-Market-Fit

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    80% of Organization reported churn rate is the main concern in 2025. so its pretty common. Happens everywhere. Not only you. So your attitude about it set the emotional tone for your team. When you show confidence, positivity, and genuine excitement, your people mirror that outlook, boosting their performance and commitment. A steady flow of uplifting energy from you keeps everyone engaged, inspired, and focused on achieving shared goals.

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