LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.

Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.

Agree & Join LinkedIn

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

Skip to main content
LinkedIn
  • Articles
  • People
  • Learning
  • Jobs
  • Games
Join now Sign in
Last updated on Apr 6, 2025
  1. All
  2. IT Services
  3. Information Security

Your users constantly forget their passwords. How can you enhance your security protocols?

How do you balance security and convenience? Share your strategies for enhancing password protocols.

Information Security Information Security

Information Security

+ Follow
Last updated on Apr 6, 2025
  1. All
  2. IT Services
  3. Information Security

Your users constantly forget their passwords. How can you enhance your security protocols?

How do you balance security and convenience? Share your strategies for enhancing password protocols.

Add your perspective
Help others by sharing more (125 characters min.)
35 answers
  • Contributor profile photo
    Contributor profile photo
    Nitin Maurya

    Cyber Security Specialist & SOAR Specialist (SME) @ BT Group | Cybersecurity Incident Response Automation Specialist | 10 Years in Securing Enterprises | Certified - PCSAE | Security+ | CEH

    • Report contribution

    Implement a multi-layered authentication and user-friendly security strategy: 1. Passwordless Authentication - Biometrics/FIDO2 Keys: Replace passwords with fingerprint/face recognition or hardware keys (e.g., YubiKey). 2. MFA - Eg. TOTP apps (Google Authenticator) 3. Account Recovery Improvements - Send temp access tokens that are time-limited tokens via email/SMS for recovery (instead of password resets). Also backup codes can be considered for recovery. 4. User Education & Alternatives - Self-Service Portal: Let users reset passwords via verified MFA methods without IT helpdesk. 5. Advanced Options - SSO Integration: Reduce password fatigue via centralized logins (Okta, Azure AD). Password Managers like Keepass can also be used.

    Like
    5
  • Contributor profile photo
    Contributor profile photo
    Akhil S Nath

    Cybersecurity& Operations Leader| Threat Detection & Response | Cloud Security | Zero trust Advocate

    • Report contribution

    Passwords are often forgotten by users, making them a weak security method as resets can be exploited. The problem is likened to gym members forgetting their access cards, slowing down entry and risking unauthorized access. Solutions include multi-factor authentication (MFA), passwordless logins using biometrics or magic links, single sign-on for multiple services, educating users on password managers, and enhancing recovery protocols with identity verification and time locks. By adding layers like MFA or biometrics, security remains strong even if passwords are forgotten..

    Like
    5
  • Contributor profile photo
    Contributor profile photo
    Adarsh Gupta

    Senior Business Analyst | Product Owner | Data Analyst | QA Analyst | Software Engineer | Ex-IBMer | Certified SAFe® 5 Practitioner

    • Report contribution

    This is a common issue, and rather than relying on repetitive manual resets, I’d prefer a structured, secure, and user-friendly approach: 1. Azure Key Vault, which helps manage credentials securely — and passwords are auto-rotated every 10 days. This significantly reduces the risk of exposure. 2. Enable Self-Service Password Reset (SSPR) with multi-factor authentication (MFA), so users can reset their passwords securely without needing IT intervention. 3. Implement Single Sign-On (SSO) across systems to reduce password fatigue and improve access control. 4. Keep MFA mandatory across critical systems to ensure strong verification, even if passwords are compromised.

    Like
    3
  • Contributor profile photo
    Contributor profile photo
    Luis Valente ™

    Information Security & Cyber-Intelligence for Law Firms | Privacy • Compliance • Risk Management | Protect Your Clients' Data & Preserve Your Reputation

    • Report contribution

    First, implement multi-factor authentication (MFA). It's a game-changer that adds an extra layer of protection beyond passwords. Consider passwordless options like biometrics or security keys. They're user-friendly and highly secure. Educate users on creating strong, memorable passphrases instead of complex passwords. Think "ILovePizzaWithExtraCheese!" rather than "P@ssw0rd123". Use a password manager to generate and store unique passwords for each account. Implement adaptive authentication, which analyzes user behavior to detect anomalies. Security should enable, not hinder. The key is finding the sweet spot between protection and usability.

    Like
    3
  • Contributor profile photo
    Contributor profile photo
    Alexia Wong

    Tuition teacher. Earned Community Top Voice Badge in Teaching in '23 and Community Top Voice Badge in Cybersecurity in '24.

    • Report contribution

    To enhance your security protocols, you need to first make sure that you implement multi-factor authentication. This is so that you would know that only authorized users have access. You could also use biometrics such as facial recognition or fingerprint as part of your security protocols. This is so that users wouldn't have to face the problem of forgetting their passwords. You could also implement single sign-on. This is so that users wouldn't need to remember so many different passwords.

    Like
    2
  • Contributor profile photo
    Contributor profile photo
    Cyril Gupta

    Veteran techie and entrepreneur. Bootstrapping all the way! Follow me for posts about entrepreneurship.

    • Report contribution

    To improve security while reducing password fatigue, consider implementing multi-factor authentication (MFA) and offering passwordless login options (like biometrics or magic links). You could also encourage users to use password managers and regularly remind them to update their passwords with strong, unique combinations. It's all about balancing security with user convenience!

    Like
    1
  • Contributor profile photo
    Contributor profile photo
    Nirupam Gupta

    20+ Yrs Leading Agile Delivery | Technical Program Manager | AI, Fintech & Blockchain | SAFe & CSM Certified | Talent Mentor | DevOps Advocate

    • Report contribution

    Users often forget passwords because managing dozens of complex logins is exhausting. It's not just a tech flaw—it’s a human problem. Instead of relying solely on traditional passwords, consider passwordless options like biometrics, one-time codes, or magic links. These reduce friction while improving security. Encourage the use of longer, easy-to-remember passphrases instead of confusing combinations. Add adaptive two-factor authentication that responds to context, such as device or location. The goal is balance—strong security that doesn’t overwhelm. When systems are built with empathy and simplicity, better user experience and protection go hand in hand.

    Like
    1
  • Contributor profile photo
    Contributor profile photo
    Murtada Al-Luwaimi

    Strategy | Business Development | Consulting |Internal Audit | Risk Management | Compliance | Internal Control | Governance | Performance Improvement | Project Management

    • Report contribution

    Users forgetting their passwords is a common challenge, and it's an opportunity to rethink how security can be both strong and seamless. Introducing passwordless authentication—like biometrics, magic links, or app-based verification—can significantly reduce friction while boosting protection. These methods not only enhance user experience but also lower the risks of credential theft and password fatigue. In my experience, once we adopted these smarter authentication tools, support requests dropped, login success rates improved, and users actually felt more secure—without the constant burden of remembering complex passwords.

    Like
    1
  • Contributor profile photo
    Contributor profile photo
    K Rakesh Goud

    Sr. Information Security Officer | ISC2 CC |

    • Report contribution

    Adopt passwordless solutions like biometrics or one-time codes and leverage multi-factor authentication (MFA) for more robust access control to improve password management security while maintaining user convenience. Simplify access using single sign-on (SSO) to eliminate password fatigue and enable self-service password resets (SSPR) with MFA to lessen IT workload. For complicated passwords, encourage the use of password managers and encourage frequent updates. To improve security and lower the number of forgotten passwords, employ adaptive authentication depending on user context and create user-friendly systems. These tactics successfully strike a balance between user experience and security.

    Like
    1
  • Contributor profile photo
    Contributor profile photo
    Richie Adetimehin

    ServiceNow Career Accelerator | AI Enthusiast | Process Optimization Expert | PeopleCert Ambassador - ITIL & DevOps | Helping Professionals Land ServiceNow Roles & Organizations Achieve ROI from ServiceNow Solutions.

    • Report contribution

    Passwords are yesterday’s security. If your users keep forgetting them, it's time to evolve—embrace frictionless security with Single Sign-On (SSO), Multi-Factor Authentication (MFA), and passwordless methods like biometrics or hardware keys. Security shouldn’t hinder productivity; it should empower it.

    Like
    1
View more answers
Information Security Information Security

Information Security

+ Follow

Rate this article

We created this article with the help of AI. What do you think of it?
It’s great It’s not so great

Thanks for your feedback

Your feedback is private. Like or react to bring the conversation to your network.

Tell us more

Report this article

More articles on Information Security

No more previous content
  • Facing a data breach incident in Information Security. How do you prioritize stakeholder needs effectively?

    41 contributions

  • Your team is divided on handling a security breach. How will you navigate conflicting opinions effectively?

    37 contributions

  • You've discovered a security breach during an audit. How do you address it without neglecting other tasks?

    69 contributions

  • You're facing a security incident. How do you decide which operational impacts to address first?

    54 contributions

  • Non-technical stakeholders downplay the risk of a cyber attack. Are you prepared to handle the consequences?

    47 contributions

  • You're focused on security and business success. How can you balance both effectively?

    92 contributions

  • You need to explain security risks to non-technical colleagues. How can you make them understand?

    31 contributions

  • Security updates are disrupting your critical business processes. How do you keep operations smooth?

    37 contributions

  • Balancing user demands for customization and security needs, how do you find the perfect solution?

    46 contributions

  • Your employees are pushing back on new security measures. How can you effectively train them?

    31 contributions

  • Your team is hesitant about data protection measures. How can you overcome their resistance effectively?

    66 contributions

No more next content
See all

Explore Other Skills

  • IT Strategy
  • System Administration
  • Technical Support
  • Cybersecurity
  • IT Management
  • Software Project Management
  • IT Consulting
  • IT Operations
  • Data Management
  • Information Technology

Are you sure you want to delete your contribution?

Are you sure you want to delete your reply?

  • LinkedIn © 2025
  • About
  • Accessibility
  • User Agreement
  • Privacy Policy
  • Cookie Policy
  • Copyright Policy
  • Brand Policy
  • Guest Controls
  • Community Guidelines
Like
3
35 Contributions