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You're facing a room full of non-tech executives. How do you convey complex telecom issues effectively?

Dive into the art of persuasive communication! Share your strategies for breaking down complex ideas for any audience.

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You're facing a room full of non-tech executives. How do you convey complex telecom issues effectively?

Dive into the art of persuasive communication! Share your strategies for breaking down complex ideas for any audience.

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Help others by sharing more (125 characters min.)
7 answers
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    Juliana Santini

    Head of Customer Journey | Customer Success |Customer Experience | Canais Digitais | Tecnologia |Transformação Digital | Operações | Atendimento

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    Transmitir questões complexas de telecomunicações a executivos não técnicos exige clareza e foco nos impactos. Em vez de detalhar aspectos técnicos, é essencial traduzir a complexidade em termos de valor para o negócio, como eficiência operacional, redução de custos e inovação. Analogias simples e exemplos práticos ajudam a construir um entendimento claro, permitindo que os executivos visualizem os benefícios estratégicos e tomem decisões informadas.

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    Tony Grayson

    Sub CO → Tech Pioneer | Top 10 Data Center Voice | Built/Sold Top 10 DC Company | Nuclear Qualified | Innovating AI for Enterprise, Defense & CSPs | Ex-AWS/Oracle/Meta | Navy Stockdale Leadership Award | Vet Advocate

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    To convey complex telecom issues to non-tech executives, use simple language, avoiding jargon. Focus on the business impact, explaining how the issues affect cost, efficiency, or risk. Use relatable analogies to simplify technical concepts, and highlight solutions by emphasizing the benefits, such as cost savings, improved performance, or reduced downtime. Incorporate visuals like charts and graphs to make data easier to understand. This approach keeps the discussion focused on business outcomes, making complex issues easier for non-technical audiences to grasp.

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    Julie Stotlar-Towner

    CEO of leading Cloud IT and Telecommunications Firm, Small Business Advocate, NextGen Supporter, Relentless Entrepreneur and Developer of Leaders.

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    When facing a room of non-tech execs, I always remember that storytelling is my secret weapon. I break down complex telecom issues by relating them to everyday scenarios—like how choosing the right communication system is as critical as picking the perfect route on a road trip. You wouldn’t want to end up in a traffic jam, right? The same goes for telecom. I focus on the 'why' behind the technology, showing how it impacts their business goals, customer satisfaction, and bottom line. It’s about painting a picture where tech isn’t a confusing maze but a clear path to success. And trust me, a little humor and a lot of analogies go a long way!

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    Hilario De Chaves

    Senior Corporate Account Manager passionate about telecommunications 📞, SaaS 🌐, solar ☀️, & office automation 🖋. Dedicated to empowering clients for success.

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    When speaking to a room full of non-technical executives, I’ve found that simplifying telecom issues is key. Instead of diving into technical jargon, I focus on how the issue affects the business. I frame everything in terms of outcomes—whether it's cost savings, improved efficiency, or risk reduction. I also use analogies they can relate to, which helps break down complex ideas. Visual aids, like charts or graphs, also go a long way in making the information digestible. Ultimately, the goal is to translate technical challenges into business language so they can see the real-world impact without getting lost in the details.

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    Pedro Londe

    especialista em governança de TIC | auditoria | gestão de riscos | controles internos | palestrante e docente em inovação tecnológica | comediante de stand up

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    Simplifique os jargões; Use analogias e metáforas; Conte histórias; Use gráficos e diagramas; e Realce os possíveis benefícios.

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    José Aleixo Jr, M.Sc.

    Especialista em Redes Ópticas | Gerente Comercial de Soluções Tecnológicas | Inovação em Segurança e Telecom | +20 anos em Telecomunicações, Projetos e Liderança Estratégica

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    O foco nunca é apenas a parte técnica, mas sim colocar a tecnologia no contexto do negócio e mostrar como ela impacta os resultados – otimização, redução de custos e competitividade. Tecnologia sem aplicação prática não faz sentido. Utilizo cenários simples, tornando a conversa palpável e conectada à realidade. Faço perguntas que incentivam a reflexão sobre as necessidades da empresa, criando um diálogo colaborativo para resolver problemas reais. É uma abordagem estratégica, onde todos contribuem para o crescimento e transformação da empresa.

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    Ana Lucia Teixeira

    Analista de Qualidade | Analista de Testes/QA | QA Analyst | Monitoramento | Suporte Técnico | Freelancer

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    Usar termos não técnicos, dependendo do grau de conhecimento de cada um e garantir que o prazo de solução seja cumprido! Creio que assim, o entendimento será claro e objetivo.

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